Brand Certified
McDonald's
3.1(2165 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1533 S State St, Salt Lake City, UT
84115, United States
Certified by McDonald's • Mar 01, 2026
(801) 441-7552
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
2,165 reviews
5 stars
593
4 stars
344
3 stars
424
2 stars
211
1 star
593
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported receiving cold, poorly prepared, or incorrect food orders, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and restrooms, raising concerns about hygiene.
Order Accuracy
A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect orders.
Management Issues
Several customers expressed frustration with management, citing unprofessional behavior and lack of accountability.
- LPLuis Fernando Marin Puentes1 day ago1.0Pésimo servicio de la cajera!
- CPChad PehrsonFeb 13, 20263.0A case worker was working with an employee while she was on her shift and a unshelterd guy was camped out in there with no pants on. All the tables were dirty and in very poor shape. Very sketchy.
- AMAmelia MartinezFeb 10, 20262.0La experiencia no fue buena nesecita un buen manejo y amabilidad
- SJShay JoJan 19, 20261.0This has to be the worst McDonalds ever. I went there yesterday, got 3 of the 2 cheeseburger meals. My meat tasted old I didn’t realize it until I got home, but also my fries were so greasy like if they’ve been sitting in the drip pan for way too long. I went up to the counter and the short lady that wears a beanie sat there and argued with me instead of agreeing that the fries I got were old. Finally someone else came and replaced them. But still my meat didn’t taste good. I’ve had several encounters with the short lady she needs to be talked to my someone higher up. She shouldn’t be allowed to treat her costumers like that. I don’t know how she still has a job
- JRJK RobinJan 16, 20261.0We did a mobile order, they didnt have it. We went inside to ask about it. The manager snapped at us and said they dont do pickups inside (this is clearly a lie) we where told to go through the drive-through to get the order. we decided to get a soda feom the loby while we waited. The soda was out of syrup and ran flat. The entire lobby smelled of cigarettes. We went through the drive-through and where told AGAIN they didnt have the order. They called the manager over, it was the same lady that was rude in the lobby. We where told they didnt have it (AGAIN!!!) Than they said OHHHHH thats the curbside order. Two seconds later they had the food which after 45 minutes was cold. Inside the bag the dipping sauce was broken leaking over everything and half the sauces where missing. Truely a nightmare meal and that manager needs to be fired.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 1533 S State St, Salt Lake City?
McDonald's is open for regular dining from 6:00 AM to 11:00 PM Monday through Saturday, and 6:00 AM to 10:00 PM on Sunday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to 1:00 AM Sunday through Thursday, until 2:00 AM on Friday, and closes at midnight on Sunday.
What delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available to customers.
Are there any nearby restaurants where I can dine before or after visiting McDonald's?
Yes, nearby restaurants include Beto's Mexican Food, Mezquite Mexican Grill, Oromian Restaurant, Ho Ho Gourmet Chinese Restaurant, Tosh's Ramen, and Chile Verde Mexican Burrito.
What nearby places can I visit for beauty and wellness services around McDonald's?
Nearby beauty and wellness options include Chaltu's Salon, Salt Lake City Dreadlock Shop, Affix Nails, and Relax Spa in Salt Lake City.
Are there any interesting stores or shops near McDonald's in Salt Lake City?
Yes, you can find S.E.L.L. Antiques, Oliver and Princess Natasha's Unique Home Decor, Dazzle Crystals flower and gift shop, and various tattoo shops like Rex Ink and Stay Humble Tattoo nearby.
How can I benefit from McDonald's loyalty program at this location?
You can earn points for free food through MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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