Location.com logo
Brand Certified

Jimmy John's

3.9
(449 reviews)

Business Details

605 E 400 S, Salt Lake City, UT
84102, United States
(801) 466-7827

About

Sandwich Restaurant

Location

Jimmy John's
605 E 400 S, Salt Lake City, UT
84102, United States

Hours

Reviews

3.9
449 reviews
5 stars
246
4 stars
71
3 stars
31
2 stars
23
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly and helpful staff while others experienced rudeness and poor communication.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders, missing ingredients, and confusion during the ordering process.

Speed of Service

While some customers appreciated the quick service, others noted long wait times and slow service during busy periods.

Food Quality

Feedback on food quality was mixed, with some enjoying the sandwiches while others complained about freshness and portion sizes.

Parking Issues

Several customers expressed frustration with predatory parking practices in the area, leading to negative experiences.
  • TO
    Terelle og
    1 day ago
    1.0
    Wow looking at these reviews I’ll never come here! Dirty bathrooms, mean employees, the photos that people have summited are disgusting looking!! I have also heard you guys keep up bad reviews that were faked!!! What’s the point keeping reviews up if you and your franchise KNOW they were fake either to make someone look bad or your store? Absolutely horrible!
  • EB
    Eades Bullock
    Feb 12, 2026
    5.0
    Went during a rush and got my food extremely fast and it was amazing!!!
  • CO
    Casey O'Grady
    Dec 26, 2025
    5.0
    I’m just really confused because I seen a big black ice cream cone on top of the building and I went in and they don’t serve any ice cream. I settle for the Italian sub and it was fabulous! 🤠
  • AP
    Amy Parsons
    Nov 29, 2025
    5.0
    The sandwiches from this location are always great and the service is top notch! Definitely one of my favorite lunch spots for the family!
  • DR
    Deidra Ritchhart
    Nov 25, 2025
    1.0
    Will NEVER be back to this Jimmy Johns. I had my app and was ready to use my reward. I wanted a sandwich, chips, and a drink all rang up SEPERATELY so I could use my reward, but the lady rang that all up as a combo, so I couldnt use my free reward. Good thing I noticed this on the receipt while I was eating! I still paid $10 for a meal. Should've been less then that. The manager ended up refunding me, but it was an inconvenience having to deal with the employees arguing with me back & forth about this. NO customer service should be filled with back-talk or arguing with employees at a restaurant. Just apologize, fix it, or refund, and move on. This new generation of young people have ALOT to learn in this workforce!

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others