Jimmy John's

3.8
183 reviews

About

Sandwich Restaurant

Location

Jimmy John's
675 E 2100 S, Salt Lake City, UT
84106, United States

Hours

Reviews

3.8
183 reviews
5 stars
98
4 stars
22
3 stars
19
2 stars
10
1 star
34

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or missing items in their orders.

Customer Service

While some reviews praised friendly and helpful staff, others noted rude behavior and poor service.

Speed of Service

Several customers expressed dissatisfaction with slow delivery times, contradicting the brand's 'freaky fast' promise.

Food Quality

Feedback on food quality was mixed, with some enjoying the sandwiches while others found them dry or lacking flavor.

Cleanliness

There were complaints about cleanliness in the dining area and food preparation practices.
  • JE
    James Elmer
    Dec 31, 2025
    1.0
    Did not follow instructions! Come on, man text me, it's simple! Driver did not text me prior to delivery was instructed. He did not call me. He could have called and he definitely should have texted me. Instead, he sat it on the porch and I didn't know the food was there until I called and was told the food had already been delivered, so I checked my porch and luckily it was there. That shows the driver didn't give one ioda if he had delivered the food to the correct address. I tipped him $5 and I wish I had that back x2 now. The disrespect of that driver drives me crazy. Luckily, I was at a house instead of at my apartment or someone could have snagged my food before I even knew it was there
  • AR
    Austin Richards
    Dec 29, 2025
    1.0
    Their motto is “Freaky Fast” but it’s everything but. Really frustrating when you only have a 40 minute lunch break and it takes longer than that for them to make one sandwich. Never have this problem with any of the other locations.
  • CM
    Corey Morrill
    Oct 14, 2025
    1.0
    Literally don't have drivers to deliver my food
  • BB
    Brayden
    Oct 7, 2025
    1.0
    Don’t order delivery from this location if you do be prepared to have missing items or wrong items from this location. They always gets the order wrong or missing items in order’s list.
  • AD
    Ally DeVries
    Oct 6, 2025
    1.0
    Feels like a high school hangout for the employees. Yelling. Not paying attention. Took 15 min to make 2 subs with no one else in the restaurant