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Jimmy John's

4.1
(360 reviews)

Business Details

1842 S 300 W, Salt Lake City, UT
84115, United States
(801) 953-0055

About

Sandwich Restaurant

Location

Jimmy John's
1842 S 300 W, Salt Lake City, UT
84115, United States

Hours

Reviews

4.1
360 reviews
5 stars
222
4 stars
49
3 stars
28
2 stars
11
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff were praised for their friendliness and helpfulness, while others were reported as rude or impatient.

Food Quality

Generally positive remarks about the freshness and taste of the food, but some customers reported issues with missing items or incorrect orders.

Speed of Service

Numerous complaints about slow service, particularly during busy times or with delivery orders, leading to frustration among customers.

Cleanliness

The location is often noted as clean and well-kept, contributing positively to the overall dining experience.

Staff Behavior

Inconsistent staff behavior reported, with some employees displaying professionalism and kindness, while others were described as unprofessional or dismissive.
  • DL
    Di Lunt
    Feb 11, 2026
    2.0
    Please teach young cashier inside how to charge prices correctly and look up reward points.
  • JJ
    Jason
    Jan 19, 2026
    5.0
    Good food glad we picked this one. But my points weren't added
  • GF
    Gorge Fairy
    Dec 13, 2025
    1.0
    Came in on Thursday after work to get food around 8-8:30 pm the kid you have working in the red hat, hand the entire cold table wrapped up and closed. Your online hours show 9pm as close, he seams upset when you walk in at night
  • MK
    Maile Kaufusi
    Dec 4, 2025
    5.0
    If I could give Josue more than 5-stars I would. I was upset over not getting chips that I had thought I ordered when ordering online. I noticed through the patience and kindness he gave I got my order wrong and had selected the whole pickle. I was upset because I ordered avocado spread to eat with the chips and I love the avocado spread by the way. Josue made everything right even if there was an error on my end :(, I felt so bad afterwards and he went above and beyond to send a driver to deliver me chips! Can you believe that!?! I definitely couldn’t until my awesome delivery driver Analicia came (my office was 5mins away) and delivered me literally a bag of chips. I had left a survey on my receipt when I was upset and I did click for them to contact me, when they do I will be giving a shoutout to this team member. Please give Josue a kudos from me and more importantly A RAISE. It’s people like him that keep loyal customers and makes me grateful I’m apart of your guys rewards! If you guys offered credit cards I think I would’ve signed up because of Josue alone. I’m a local in this area and I truly truly appreciate the patience, time and effort that was taken to give me an ear and make a loyal customer happy and more than satisfied! Thank you so much Jimmy John’s and more so JOSUE! Ps, the food was amazing per usual! Thank you so much!
  • AA
    AalexX
    Nov 3, 2025
    5.0
    John was very helpful with my pick up order, the other girl working with him however was being rude to him. Not a good look while customers are in store. John rocks

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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