Brand Certified
El Pollo Loco
4.3(1670 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
1120 South 300 West, Salt Lake City, UT
84101, United States
Certified by El Pollo Loco • Mar 01, 2026
(801) 363-0863
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ut/salt-lake-city/1120-south-300-west
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Salt Lake City,UT, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.3
1,670 reviews
5 stars
1,029
4 stars
347
3 stars
125
2 stars
53
1 star
116
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed; while some staff, like Mario, receive praise for friendliness and attentiveness, others are reported to be rude or unhelpful.
Food Quality
The food is generally well-received, with many customers enjoying the chicken and other menu items, though there are complaints about inconsistency and undercooked chicken.
Order Accuracy
There are frequent issues with order accuracy, including missing items and incorrect preparations, leading to customer frustration.
Cleanliness
The establishment is often noted for being clean, although there are isolated reports of unsanitary conditions.
Pricing Concerns
Some customers feel that the prices are high relative to the portion sizes and quality of food received.
- MOMartha OrtegaFeb 23, 20265.0Service, it is always nice and friendly. Mario is always so nice and friendly and always helps me with what I need
- SVSandra VelazquezFeb 15, 20263.0El pollo está muy rico pero pague 37.29 por 6 pechugas y dos piernas cuando llegue a casa solo 3 pechugas y no podia regresar a que me arrears mi orden😔
- PRPedro RodriguezFeb 14, 20264.0Chicken was delicious, full of flavor. Service was respectful and attentive. Place was clean
- PLPatricia LutzFeb 13, 20265.0The manager was waaay nice and helped cashier from making some order's mistake. That kind of service made you come back again 🙂
- ARAdrian RoweFeb 6, 20265.0Very clean establishment. Mario made sure I enjoyed my lunch experience and catered to the entire store at a high level. Thank you for the kind hospitality El Pollo Loco SLC!
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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