Domino's Pizza

3.1
477 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Salt Lake City? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 4756 Highland Dr .

Location

Domino's Pizza
4756 Highland Dr, Salt Lake City, UT
84117, United States

Hours

Reviews

3.1
477 reviews
5 stars
205
4 stars
38
3 stars
25
2 stars
33
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor customer service, including rude staff, long wait times, and issues with order accuracy.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked pizzas, missing toppings, and food poisoning.

Management Issues

Feedback indicated problems with management, including understaffing and unprofessional behavior from employees.

Delivery Problems

Customers frequently experienced delivery issues, such as wrong addresses, cold food, and missing items.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service at certain times, indicating potential for improvement.
  • JJ
    Jerry
    Nov 2, 2025
    5.0
    Kaleoo really helped me was very nice and professional! Really good customer service! Good job kaleo!!
  • JB
    James Bradshaw
    Oct 30, 2025
    1.0
    This store is recently under new management and has dropped severely in quality. Order elsewhere, unless you want a pizza that is not fully cooked and gets delivered to the wrong house 😔
  • LL
    layla
    Oct 19, 2025
    1.0
    ordered a pizza to my house a while back, guy left it on the wrong porch — which i had to go look for in the cold rain. — i called the restaurant about it, the kid on the other side of the phone said the delivery guy was mexican and didn’t understand addresses? which.. doesn’t make sense. any ethnicity or race can understand an address, especially with today’s technology. then, my brother called today and some lady got annoyed because he called about the credit we were PROMISED from, what i’m assuming was a manager, brother said when he was on the phone the lady muttered “oh my god.” and was rather annoyed. if you can’t accept getting called for complaints then don’t work at a job.
  • KK
    KJ
    Oct 14, 2025
    1.0
    There phone ordering system is terrible from the AI to the rude person on the other end. What happened to good old fashioned cuatomer service and respect for the customer? The person taking the order was rude and kept regurgitating words from a script instead of actually asking me what I wanted and listening to my request. Robotically reading from a script no longer works. We need real customer care. I lost my appetite after that terrible experience.
  • MM
    Melissa Mayer
    Oct 8, 2025
    1.0
    I do not like giving bad reviews but this one deserves a bad review I cannot write the food because we did not receive our food !!! Normally my daughter orders from this location at least once a week and has no problems there is always fresh pizza or whatever she orders and they go out of their way to keep her happy. Today she almost didn't order because she had a bad gut feeling about it but she didn't follow her gut instinct and by not doing so ended in a bad review on Domino's end. I took my dog out for a walk as I was walking back in I seen one of my neighbors get an order from a Domino's delivery driver and walk off with a pizza which is a problem in my apartment complex but I didn't think anything of it really I had no idea my daughter was ordering pizza so I just let it, and I walk inside and my daughter asks me if I seen the delivery driver from dominos outside and if I by chance got the pizza and I was like what pizza to her and she said I ordered a pizza from dominos and it says it was delivered but I don't see it and nobody came to the door and I was like are you serious?! I told her what I had just seen and we figured that was the pizza that should have been ours so went back outside looked on the path that I seen the neighbor walking and sure enough there was the receipt sitting on the ground and I picked it up and sure enough on the receipt is my daughter's name and the information about the pizza, along with the order number!!! At that point I headed back inside showed my daughter the receipt I found and decided I would call the store and talk to the manager and that's what I did. I called Domino's and I talked to a manager and she says oh yeah my driver's right here let me have you talked to him. I talked to the driver and he said oh yeah your neighbor was standing at the bottom floor you were on the second floor I said are you Eliza and in 6 , then he told me that the neighbor said yes that's me I'm in six. He asked me did you get your pizza and I told him no I did not get my pizza why did you not come to my door and he said oh I'm so sorry do you want a new pizza sent out or your money back so I asked my daughter what she would want. My daughter responded I don't trust the pizza to get here I'll just get the money and order from somewhere else! I told the driver that my daughter wanted her money refunded he told his manager some guy got on the phone and told me the only way he could refund the money is if I brought the pizza back the pizza that I never received!!!! I recapped everything with this guy he told me he could not help me and his manager could not refund the money I asked him if he was serious and he said I'm sorry you got your pizza I'm not helping you my driver told me that he went to your door and handed it to you which is a lie!I told him I was doing a Google review if you did not at least replace the pizza or the money and the guy hung up on me! When I'm done with this review I am calling corporate!!!

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Salt Lake City offer?

Domino's offers Specialty Pizzas or you can build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery hours for Domino's Pizza at 4756 Highland Dr, Salt Lake City?

Delivery is available from 10:00 AM to midnight Sunday through Thursday, and from 10:00 AM to 1:00 AM on Friday and Saturday.