Domino's Pizza

Reviews

• RA

  Rae Ann

  5 days ago
  1.0
  the last couple times ive ordered from here, the driver has called me to walk out of my apartment complex to her parked car on the street to retrieve my order. since when does delivery mean "the customer retrieves it from the street"? I asked her to pull into the complex at least to my building and I would be outside. I see her car down the street with the hazards on. I waved to her to come closer and she still waited in her car for several moments before pulling up. then once she pulls up she complains thats its so cold outside. okay and? you're the one in the car with the heat on complaining to me about it being cold while im standing out here waiting for you. this place sucks so bad.
• PE

  Perla Equihua

  Nov 16, 2025
  1.0
  They literally close before they’re actual closing time
• VL

  Vanesaa Lopez

  Nov 14, 2025
  1.0
  If your a hotel guest DONT order delivery!! I ordered from the domino app, my husband saw the delivery guy once he reached the hotel -and delivery guy complained about having to go upstairs to drop off food, why is their a hand to me option if the attitude of delivery person is so rude . Why do they even have that job like if they don't like it extremely bad attitude. Food was good butbthe attitude of that guy really rude. If i could rate only him it would be a 0 .
• AB

  Adrien Borba

  Nov 13, 2025
  1.0
  Horribly slow delivery
• BP

  Bill Perez

  Sep 27, 2025
  1.0
  Ordered a pizza. Driver could barely speak English and lied about dropping off the order, which was verified by camera footage that showed he never even made it to my location. Spoke to a manager who insisted I speak to the driver again. It was pointless to talk to the guy a third time. I tried to tell them I didn’t need to speak to the driver (who was responsible for this mess in the first place) .i stated I needed to speak to the manager to resolve the issue. Suddenly someone claiming to be the general manager of the store broke in to the conversation and continued the rude and disrespectful attitude of his other employees. He offered to void my purchase but kept arguing and talking over me,, trying to validate the delivery driver’s poor performance, claiming my order had likely been stolen, which I had earlier informed them the hotel CCTV showed he never made it to my location. I couldnt figure out why he kept trying to argue the point, and I responded he was unprofessional and rude. As he spoke over me with his tirade I tried to continued to tell him 5 more times it was pointless to keep trying to argue and told him to just go ahead and void my purchase. He then claimed I was trying to tell him how to run his business, which was untrue and bizarre. He then hung up as I attempted to tell him for the 6th time this attempt to continue arguing was pointless and unprofessional, and to go ahead and void my purchase. It’s no wonder they have a 33 percent rating and high number of one star reviews. They had one job and failed miserably. If your job is to sell, deliver, and own a franchise, this type of attitude and poor business practices just gives the brand a bad name. Update: my purchase was never voided so I’ve stopped payment with my bank. I’ve also left this feedback on Google, as well as a customer satisfaction survey for this store and management. Never had problems with my local Domino’s and get good food and service there. This Salt Lake City location on 702 S and 700 E is awful.

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