Chipotle 400 South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported poor service, including rude staff, slow service, and a lack of urgency.
Portion Sizes
Many reviews highlighted consistently small portion sizes, with customers feeling they were not getting their money's worth.
Food Quality
Numerous complaints about food quality, including stale ingredients, improperly cooked items, and unsanitary conditions.
Customer Experience
Several customers expressed disappointment with their overall experience, citing issues with order accuracy and unhelpful staff.
Location Issues
The parking situation and cleanliness of the restaurant were frequently criticized, with some customers finding it difficult to access the location.
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Calder Baty
Nov 16, 2025
2.0
They give horrible portions at this location and on delivery orders they leave out ingredients
WH
Wally Hreska
Nov 14, 2025
3.0
Requested a receipt but was told the register was out. Need a receipt to submit for reimbursement clerk just gave me a blank stare. The fork bin was empty, asked for a fork was told, sorry we are out. How would you like me to eat a burrito bowl?!?! Finally they provided me a fork from behind the counter. I get it, things get hectic running a place but you have to cover your basics!
MM
Marco Mendoza
Nov 8, 2025
1.0
Worst place ever there food never really cook and there couners is always dirty make me believe the food is cross contaminated. I swear not even one person speaks English there. Worst experience ice should just go there..
Make amercan great again
CK
Chelsea Kashima
Nov 3, 2025
1.0
I hope that corporate can help the employees working here. They are visibly miserable & it carries through this locations service, cleanliness & food quality
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Heidi
Oct 23, 2025
1.0
I ordered the Wholesome Bowl with Carne Asada online and still waited 15 minutes past the pickup time, even though the dining area wasn’t busy. The bowl was mostly salad mix with very few fajita veggies and only a small amount of meat that was fatty, tough, and salty rather than flavorful. The customer service was poor and lacked friendliness or acknowledgment. Overall, my first (and last) visit was disappointing and not worth the price.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill offer at the 400 South location?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 734 E 400 S, Salt Lake City?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer online ordering and delivery?
Yes, customers can order online via the Chipotle app or website for in-store pickup or delivery services.
Can I earn rewards and get exclusive offers at Chipotle Mexican Grill 400 South?
Yes, by signing up for Chipotle Rewards, you can earn free food and receive exclusive offers.
What sustainability practices does Chipotle Mexican Grill follow?
Chipotle prioritizes sourcing ingredients from farms that adhere to humane and sustainable practices using only 53 real ingredients without artificial colors, flavors, or preservatives.
What payment methods are accepted at Chipotle Mexican Grill 400 South?
They accept credit cards and offer gift cards for payment.
Is Chipotle Mexican Grill 400 South LGBTQ-friendly?
Yes, the location welcomes LGBTQ customers.
What dining options are available near Chipotle Mexican Grill 400 South for other meal preferences?
Nearby options include Litzas Pizza for Italian and American cuisine, Chuck-A-Rama Buffet offering American buffet dining, and Ruby River Steakhouse for steak and American dishes.
Are there convenient services near Chipotle 400 South that customers might use before or after dining?
Yes, nearby services include Zions Bank 7th East for banking, Speedway for gas and convenience store needs, and Jiffy Lube Oil Change for automotive services.
What nearby entertainment or social venues can customers visit around Chipotle Mexican Grill 400 South?
Customers can visit local bars like Ex-Wife's Place and X Wife's Place for drinks, or attend events supported by Scenemakers, an event technology service nearby.