Chipotle 400 South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers complained about consistently small portion sizes, often feeling they did not receive value for their money.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of urgency, and dismissive attitudes towards customer requests.
Food Quality
Several customers reported issues with food quality, including stale ingredients, unsanitary conditions, and incorrect orders.
Operational Issues
Customers experienced frequent operational problems, such as being out of key ingredients, long wait times, and issues with online orders.
Cleanliness
Multiple reviews mentioned the restaurant's cleanliness issues, including dirty counters and unsanitary food handling practices.
RS
Raymond Schwartz
6 days ago
5.0
Great food. Good size and worth the money
XJ
Xander Johnson
Jan 4, 2026
5.0
omg the girl with glasses that was working the entire line today was doing AMAZING!! idk why she was all alone, and i’m pretty sure as i was leaving i heard her asking for help from the other employees and they just,, told her no??? idk what’s going on at this chipotle but that girl is single-handedly making it bearable!! wish i would’ve caught her name but seriously she’s fantastic and all those other workers should be more like her. she also made me an AMAZING burrito!!
JF
Joshie Fishbein
Jan 4, 2026
1.0
Not staffed or managed as if it’s a busy location. Worst chipotle I’ve been to
GR
Guillermo Rubina
Jan 4, 2026
4.0
I had the carne asada burrito with pinto beans, and the food was great. Service was quick, and it was a real advantage that one of the employees spoke Spanish. It wasn't very busy when I visited.
AK
Ashley Kay
Dec 29, 2025
4.0
Idk. Chipotle is just so mediocre in a world of great places to eat.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill offer at the 400 South location?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 734 E 400 S, Salt Lake City?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer online ordering and delivery?
Yes, customers can order online via the Chipotle app or website for in-store pickup or delivery services.
Can I earn rewards and get exclusive offers at Chipotle Mexican Grill 400 South?
Yes, by signing up for Chipotle Rewards, you can earn free food and receive exclusive offers.
What sustainability practices does Chipotle Mexican Grill follow?
Chipotle prioritizes sourcing ingredients from farms that adhere to humane and sustainable practices using only 53 real ingredients without artificial colors, flavors, or preservatives.
What payment methods are accepted at Chipotle Mexican Grill 400 South?
They accept credit cards and offer gift cards for payment.
Is Chipotle Mexican Grill 400 South LGBTQ-friendly?
Yes, the location welcomes LGBTQ customers.
What dining options are available near Chipotle Mexican Grill 400 South for other meal preferences?
Nearby options include Litzas Pizza for Italian and American cuisine, Chuck-A-Rama Buffet offering American buffet dining, and Ruby River Steakhouse for steak and American dishes.
Are there convenient services near Chipotle 400 South that customers might use before or after dining?
Yes, nearby services include Zions Bank 7th East for banking, Speedway for gas and convenience store needs, and Jiffy Lube Oil Change for automotive services.
What nearby entertainment or social venues can customers visit around Chipotle Mexican Grill 400 South?
Customers can visit local bars like Ex-Wife's Place and X Wife's Place for drinks, or attend events supported by Scenemakers, an event technology service nearby.