Chipotle Mexican Grill

3.5
843 reviews
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About

Mexican Restaurant
Chipotle 400 South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
734 E 400 S, Salt Lake City, UT
84102, United States

Hours

Reviews

3.5
843 reviews
5 stars
356
4 stars
163
3 stars
59
2 stars
51
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow service, and a lack of urgency.

Portion Sizes

Many reviews highlighted consistently small portion sizes, with customers feeling they were not getting their money's worth.

Food Quality

Numerous complaints about food quality, including stale ingredients, improperly cooked items, and unsanitary conditions.

Customer Experience

Several customers expressed disappointment with their overall experience, citing issues with order accuracy and unhelpful staff.

Location Issues

The parking situation and cleanliness of the restaurant were frequently criticized, with some customers finding it difficult to access the location.
  • CB
    Calder Baty
    Nov 16, 2025
    2.0
    They give horrible portions at this location and on delivery orders they leave out ingredients
  • WH
    Wally Hreska
    Nov 14, 2025
    3.0
    Requested a receipt but was told the register was out. Need a receipt to submit for reimbursement clerk just gave me a blank stare. The fork bin was empty, asked for a fork was told, sorry we are out. How would you like me to eat a burrito bowl?!?! Finally they provided me a fork from behind the counter. I get it, things get hectic running a place but you have to cover your basics!
  • MM
    Marco Mendoza
    Nov 8, 2025
    1.0
    Worst place ever there food never really cook and there couners is always dirty make me believe the food is cross contaminated. I swear not even one person speaks English there. Worst experience ice should just go there.. Make amercan great again
  • CK
    Chelsea Kashima
    Nov 3, 2025
    1.0
    I hope that corporate can help the employees working here. They are visibly miserable & it carries through this locations service, cleanliness & food quality
  • HH
    Heidi
    Oct 23, 2025
    1.0
    I ordered the Wholesome Bowl with Carne Asada online and still waited 15 minutes past the pickup time, even though the dining area wasn’t busy. The bowl was mostly salad mix with very few fajita veggies and only a small amount of meat that was fatty, tough, and salty rather than flavorful. The customer service was poor and lacked friendliness or acknowledgment. Overall, my first (and last) visit was disappointing and not worth the price.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill offer at the 400 South location?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill at 734 E 400 S, Salt Lake City?

The restaurant is open daily from 10:45 AM to 11:00 PM.