Business Details
About
Mexican Restaurant
Chipotle Sugarhouse is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
1,218 reviews
5 stars
630
4 stars
254
3 stars
121
2 stars
63
1 star
150
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Portion Sizes
Many reviews highlighted consistently small portion sizes, leading to dissatisfaction among customers.
Ingredient Availability
The location often ran out of key ingredients, frustrating customers who expected a full menu.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and issues with food safety.
Atmosphere
While some appreciated the ambiance, many found the environment uncomfortable due to loud music and poor lighting.
- MMMoreno2 days ago1.0This place used to be amazing . There is a lot of people and one poor guy making the food while the others pretending to take the garbage out even know the garbage is empty. This places start to stink and the wait is really long food is loosing flavor. And they told me that if I want chicken I have to wait almost 30 min. The place if the drinks is dirty. Quality of service is going down I hope owner/ manager can do something or may he come and help
- TATaylor AndersonDec 14, 20251.0Chipotle blows now, unfortunately.
- JRJustin RhoadsDec 14, 20251.0I actively avoid this Chipotle and drive further to the one on State St. This locations service is terrible, with unproductive workers and extremely long wait times. Also, you can rely on them to be out of many items (chips, carne asada, guac, etc.). Love Chipotle, but not this location.
- CSColton SkusterDec 9, 20251.0I used to love this place but recently it’s definitely been going downhill. The staff is always extremely rushed and acts like all the customers are bothering them, and they give by far the smallest portions of any chipotle I’ve ever been to. I even asked for more meat and they refused unless I paid double protein even though I got half a serving of chicken. Go to the one on 4th south, much friendlier people and they don’t skimp on the portion sizes.
- HVHayden VosslerOct 30, 20252.0The service here has started to go downhill. Especially it feels like later in the evenings. Ordered online and waited 30 minutes after I got there for a quesadilla and chips. I would recommend just going in line and not ordering online. The store wasn’t even busy.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Sugarhouse Salt Lake City serve?
Chipotle Sugarhouse offers customizable Mexican-inspired fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 1011 E 2100 S Salt Lake City?
Chipotle in Sugarhouse is open daily from 10:45 AM to 11:00 PM.
Does the Sugarhouse Chipotle location offer online ordering and delivery services?
Yes, customers can order online for in-store pickup or delivery through Chipotle's website or mobile app.
Can I earn rewards or get exclusive offers at Chipotle Mexican Grill in Sugarhouse?
Yes, by signing up for Chipotle Rewards, you can receive exclusive offers and earn free food.
Does this Chipotle location accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering and catering delivery services.
How can I contact Chipotle Mexican Grill in Sugarhouse for inquiries?
You can contact them by phone at +1 801-467-1311 or email at ut.0974.sugarhouse@chipotle.com.
Are there any nearby public transit options or places to visit near Chipotle Sugarhouse?
While specific transit stations aren't listed, nearby points of interest include the Petersen Art Center and Blick Art Materials, great spots to visit before or after your meal.
Can I explore other dining options near Chipotle in Sugarhouse?
Yes, nearby dining options include Millies Burgers, an American fast-food restaurant, and Paradise Bakery & Cafe for sandwiches.
Are there beauty and wellness services close to Chipotle Sugarhouse?
Yes, several beauty salons and spas like HP Hair Design, Black Borough Barbershop, and Superior Skin and Brows are located nearby for relaxation and grooming.
Is Chipotle Mexican Grill in Sugarhouse welcoming to all customers including the LGBTQ community?
Yes, this location welcomes LGBTQ customers and is inclusive to all.