Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Sugarhouse is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
1,229 reviews
5 stars
632
4 stars
254
3 stars
121
2 stars
64
1 star
158
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported poor service, including rude staff, long wait times, and being short-staffed.
Portion Sizes
Many reviews highlighted dissatisfaction with small portion sizes, often feeling they received less than expected for the price.
Food Quality
Several customers experienced issues with food quality, including undercooked items, missing ingredients, and even food safety concerns.
Cleanliness
The restaurant was frequently described as dirty, with reports of unsanitary conditions and unkempt areas.
Customer Experience
Overall, the customer experience was negatively impacted by a combination of service issues, food quality, and cleanliness, leading to a general decline in satisfaction.
NM
Nick Melocik
5 days ago
1.0
Supposed to be open at 10:45 yet it’s 11 and the doors are still locked. Needed to get an early lunch before some meetings. People inside looking at me like I’m crazy when the sign on the door says 10:45am open.
MP
Michael Poublon
6 days ago
1.0
certified skimpers - like the employees are getting charged for making more food or something
JP
Jack Peake
Feb 13, 2026
2.0
"Did they even season this rice?" is not a question I've asked myself at a Chipotle before (not even salt!), nor was my other internal reaction, "What in the half scoop of guac was that?" You know how they tap the spoon to knock off what would otherwise be a reasonable helping of guacamole? They did that, but with a tilted spoon, and gave me about two tablespoons.
It wasn't worth it to complain. Lesson learned.
Want good Chipotle, especially when they raise their prices again? The one in Sandy has been reliable to date.
My rating is compared to other Chipotle locations.
JG
James Graham
Jan 31, 2026
1.0
Poor service , unwelcoming, and short staffed. One person seemed to be doing all the work.
BE
Barry Enlow
Jan 28, 2026
1.0
Food was fine but half the time I come here they try and charge me for double protein when I don’t order it, as well as the staff just being pretty rude. so watch out!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Sugarhouse Salt Lake City serve?
Chipotle Sugarhouse offers customizable Mexican-inspired fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 1011 E 2100 S Salt Lake City?
Chipotle in Sugarhouse is open daily from 10:45 AM to 11:00 PM.
Does the Sugarhouse Chipotle location offer online ordering and delivery services?
Yes, customers can order online for in-store pickup or delivery through Chipotle's website or mobile app.
Can I earn rewards or get exclusive offers at Chipotle Mexican Grill in Sugarhouse?
Yes, by signing up for Chipotle Rewards, you can receive exclusive offers and earn free food.
Does this Chipotle location accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering and catering delivery services.
How can I contact Chipotle Mexican Grill in Sugarhouse for inquiries?
You can contact them by phone at +1 801-467-1311 or email at ut.0974.sugarhouse@chipotle.com.
Are there any nearby public transit options or places to visit near Chipotle Sugarhouse?
While specific transit stations aren't listed, nearby points of interest include the Petersen Art Center and Blick Art Materials, great spots to visit before or after your meal.
Can I explore other dining options near Chipotle in Sugarhouse?
Yes, nearby dining options include Millies Burgers, an American fast-food restaurant, and Paradise Bakery & Cafe for sandwiches.
Are there beauty and wellness services close to Chipotle Sugarhouse?
Yes, several beauty salons and spas like HP Hair Design, Black Borough Barbershop, and Superior Skin and Brows are located nearby for relaxation and grooming.
Is Chipotle Mexican Grill in Sugarhouse welcoming to all customers including the LGBTQ community?
Yes, this location welcomes LGBTQ customers and is inclusive to all.
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Certified March 01, 2026Yext Knowledge Graph
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