Buffalo Wild Wings

Reviews

• GJ

  guineapiglover jacquie

  Nov 11, 2025
  5.0
  This location is convenient in Sugar House and has underground parking that’s free with validation. Matt was super nice in take-out ordering side. I got my food in 10 min from ordering it!! Everything was exactly as requested! Thanks a ton Matt
• KG

  Kelley Groth

  Oct 28, 2025
  1.0
  The manager on duty tonight, Estella, was incredibly rude. She said our thoughts “were not her problem” and preceded to belittle and gaslight us about our issue. I’m not sure how this person is a manager - She lacks the basic temperament and understanding required for that position. I can honestly say this is the worst I’ve ever been treated and spoken to by a manager of a restaurant. I have filed a complaint with the organization as well.
• FG

  Fabiola Gomez

  Oct 26, 2025
  3.0
  The place is nice, parking is good, and the food is honestly very tasty. However, there’s one big problem. This is the fourth time I’ve come here, and I only keep coming back because the food is really good. Every time, the service is extremely slow. It usually takes around 45 minutes to an hour just to be seated, and then another 45 minutes to an hour to get our food. It seems like they’re always short-staffed, and the few servers they have are overwhelmed. I truly think this location would improve a lot if they had more staff and better organization, because the food deserves much faster service. Hire Latino server's there super fast...
• DG

  Daisy Gomez

  Oct 17, 2025
  1.0
  Today was my first time at buffalo wild wings. Lets just say, a TERRIBLE experience. When my food arrived, there was a wing missing, I then proceeded to tell the waiter about my missing wing she then went back to the kitchen, and came out with the smallest nugget sized wing... AND the wings were cold. I looked online and estimated my total cost with everything I had expected to purchase, and looked at pictures of the items. This included a photograph of their Mozzarella Sticks, in which were THICK and LONG as shown on their website, yet when I ordered them then looked like ones you would purchase at Smiths.. As I started eating my wings, there was what seemed to be a nail in my food. Like not only did they come out cold, but there was a NAIL?!?!? Along with that, my wings were very crunchy as if it was all batter and not any chicken itself. Almost broke my tooth. Our waiter was very difficult to understand, as she was practically whispering to us. The atmosphere was not enjoyable, loud, and was not very friendly in a way. As I stated earlier, I estimated my total cost online which was about $30 for wings, fries, and drinks. Yet when I got my check it was $51 in total !?!?!? The waiter did not give me a receipt, she just kept it. Wish I never went, and wish I got a refund, but I guess there's nothing I can do/report since I didn't get a receipt. Lets just say, I won't be going there again. I DO NOT RECOMMEND eating there, or even stepping foot in this place. I literally just want a refund.
• AM

  Austin McMullin

  Oct 13, 2025
  5.0
  The crew here (at least the ones that show up to work) are absolute machines. We showed up on a recent night where it was storming and a huge concert (feat. Post Malone and other big names) was cancelled, so a lot of bars and restaurants in SLC were filled to capacity. We had a watch party at a restaurant for the Utah Mammoth game, but couldn't get in, so we went here instead to watch the game. It was obvious they were EXTREMELY short-staffed, and they were getting busier by the minute. The hostess (who was also the manager at the time, I regret that I didn't catch her name) was extremely patient and was working at least 3 different positions that night. Our server, Jordan, was freaking awesome. He was supposed to be off at that time but because they were overloaded on a night they were not anticipating being busy and short-handed, he ended up working a 12+ hour shift, but the whole time he was super positive and he did his absolute best getting food out to all his tables. Our appetizer was cold when it came out, but we were fine with it considering how crazy busy they were, and our wings were hot and delicious. We were just overall impressed with how hard the staff was working on that Saturday night (Oct 11, 2025). Even the bartender was working at least 2 different jobs and they got everyone's drinks out in reasonable time. I bet they were down a chef or two as well, but we had a great time with all the games on the tvs, I mean we were able to watch MLB playoffs, BYU football, Utah football, and the Seattle Kraken all play on top of the Utah Mammoth, so you gotta love all the tvs they have, despite the smaller size restaurant compared to most other B-Double-Dubs. Will definitely come back if in the area again. Kudos to y'all. Oh, and also I LOVE THE POINT SYSTEM that BWW has!!! Definitely makes us regulars, no matter what location. I just wish they'd get their app fixed so I can play trivia again!!

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