Customers frequently reported slow service, long wait times, and poor management, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or poorly prepared items.
Staff Attitude
Several customers experienced rude or unhelpful staff, particularly from management, which negatively impacted their dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted enjoyable food experiences.
AH
Austin Hornish
1 day ago
1.0
Don’t usually expect much from a bdubs but this location is terrible. First we had to get a wrist band to go in the bar after waiting for the host to check our IDs with a manager, DABS has scanners and the host should have a scanner not have to track down a manager, whatever, not a big deal. Second the waitress needs to check our IDs again, I ask what the wrist band is for she says it’s basically pointless, so we take them off. When she comes back with the beers she says she isn’t allowed to serve us if we aren’t wearing the wrist bands? She just said they are pointless and checked our IDs. So again we wait for the manager to come give us a stamp. This is not an Utah liquor law. Whatever again just annoying.
Third the place is filthy, the bar floor is slippery and feels like it hasn’t been mopped in ages. The dining area is littered with trash and the employees have their personal belongings thrown across a couple tables making the place look like a day care. The bathrooms are disgusting as well.
A few employees had AirPods in when taking orders, weird behavior in my experience. The food was 2/5 and the waitress was trying her best but was rude after the ID issue.
Not typical for a BWW in my experience.
Management needs some help maintaining this location. Would not visit again.
LK
Lisa Knight
4 days ago
2.0
Food was sub-par. Over sauced wings mushroomless mushroom burger. Undercooked onion rings. Not impressed with the food at all. Waiter was decent. Although not very attentive. All in all not worth the $60 + tip I paid. Won’t be returning.
TM
Tawsha Martinez
5 days ago
2.0
BEWARE OF THE APP very misleading I ordered delivery and not only did I pay double the price for my food because it was delivered there app is very confusing when asking for what you want I wanted 2 different wings it only lets me chose 1 on the bogo but store manager said I could pick different which lead me to believe when it asked me for the other flavor it did not say dips like the manager said it said choose other sauce so I assumed that was the other flavor I wanted for the bogo very misleading and I got all the same kind with a dipping sauce on the side also I declined where it asked if I wanted dipping sauce ranch etc etc because they don’t give you dipping sauce not even 1 for your wings which is insanely price gouging I will be contacting corporate and will not go to this one again since manager don’t know the staff sure isn’t going to know the probably been taught wrong to read the order !
DY
Dolla dolla bill Yall
Jan 2, 2026
2.0
Everything seemed good at first, drinks were decent. And food came out really fast. As I receive my food, I get down with the tots first, "crunch crunch" not to shaby I thought but then I bit into the burger, first thing I noticed was the lack of flavor. I spread those patties open to see what we're getting into, to my concern... I find a few undercooked patties that look like dog food. I guess I'll be at the Wingstop next time thanks!
AB
Alvin Baca
Dec 23, 2025
1.0
Went there today 12/23/25 service was mediocre, I had sat next to the kitchen doors to watch a hockey game that was on the TV above the doors. When I was waiting for the check I had noticed through the door windows that the cook was eating at his station. He was wearing gloves as he ate and I noticed him licking his fingers with his gloves still on. When I got home I had become ill and my stomach was turning.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Salt Lake City specialize in?
Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings available in 26 sauces and seasonings.
Where is Buffalo Wild Wings located in Salt Lake City?
Buffalo Wild Wings is located at 2132 S Highland Drive, Salt Lake City, UT 84106.
What are the operating hours of Buffalo Wild Wings on weekdays?
From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to 12:00 AM, and on Thursday and Friday, it operates from 11:00 AM to 1:00 AM.
Is Buffalo Wild Wings open on weekends and what are the hours?
On Saturdays, Buffalo Wild Wings is open from 11:00 AM to 1:00 AM, and on Sundays from 10:30 AM to 12:00 AM.
Can I find Buffalo Wild Wings online and on social media?
Yes, Buffalo Wild Wings has an official website and Facebook page for this location with updated information and promotions.
What type of establishment is Buffalo Wild Wings in Salt Lake City?
It is a sports bar and restaurant that also offers takeout, specializing in chicken wings.
What nearby restaurants are close to Buffalo Wild Wings for more dining options?
Nearby restaurants include Taste of Thai Sugarhouse (Thai cuisine), Cubby's Sugar House (American), Cubby's Chicago Beef (Burgers and sandwiches), Ramen Legend (Japanese), and Mellow Mushroom (Pizza and bar).
Are there any nearby spots where I can enjoy a dessert after visiting Buffalo Wild Wings?
Yes, Cold Stone Creamery, an ice cream shop and smoothie bar, is nearby for dessert or a refreshing drink.
What nearby places can help me find Buffalo Wild Wings easily or plan my visit?
Sugar House Station food court and The Vue at Sugar House condominium are nearby landmarks that can help locate Buffalo Wild Wings in the area.
If I want to combine my visit to Buffalo Wild Wings with some fitness activities, what is nearby?
YogaSix Sugarhouse, a yoga studio and gym, is close by, offering options for sports and recreation.