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Arby's

3.9
(1181 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1650 S State St, Salt Lake City, UT
84115, United States

Hours

Reviews

3.9
1,181 reviews
5 stars
526
4 stars
301
3 stars
185
2 stars
67
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude interactions and poor service.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals while others received old or incorrect orders.

Cleanliness

The restaurant is generally reported as clean, though some customers noted issues with the dining area and bathrooms.

Efficiency

Service speed varies, with some customers experiencing long waits while others praised quick service.
  • DD
    Dov
    Feb 10, 2026
    4.0
    They forgot to add one of the meals when I picked up through drive through. I wish they could have just given the money back instead of telling me to come back and get it
  • N1
    Newb 1127
    Jan 27, 2026
    1.0
    Terrible customer service with employees who half ass their job
  • JM
    Jennifer McCoy
    Jan 24, 2026
    5.0
    The turkey bacon ranch club sandwich is delicious! And this store is always friendly and efficient. I've gone there many times, and will go many more 😁
  • DX
    Dan Xu
    Dec 31, 2025
    1.0
    The old lady at the cashier is NASTY. Whatever you are going through, it's NOT the customer's fault.
  • JH
    Jeremy Hansen
    Dec 27, 2025
    1.0
    Customer service wasnt good at all. The dining room was a disaster. There were chairs everywhere. Tables hadn't been cleaned off since breakfast, most likely. The food was old meat being served. The aju sauce wasnt mixed at all. The bread felt and tasted like it was old as well.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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