Arby's

3.9
1176 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1650 S State St, Salt Lake City, UT
84115, United States

Hours

Reviews

3.9
1,176 reviews
5 stars
524
4 stars
299
3 stars
185
2 stars
67
1 star
101

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, with specific praise for items like the brisket sandwich and potato cakes, though some expressed disappointment in the consistency and freshness of certain items.

Customer Service

Service quality varied, with many positive comments about friendly staff, but also notable complaints about rudeness and poor handling of orders.

Cleanliness

The restaurant was frequently described as clean, with well-maintained bathrooms, contributing positively to the overall dining experience.

Order Accuracy

Several customers reported issues with incorrect orders and missing items, indicating a need for improvement in order accuracy.

Atmosphere

While the restaurant's atmosphere was generally seen as pleasant, some customers noted concerns about the surrounding area and the presence of panhandlers.
  • DX
    Dan Xu
    Dec 31, 2025
    1.0
    The old lady at the cashier is NASTY. Whatever you are going through, it's NOT the customer's fault.
  • JH
    Jeremy Hansen
    Dec 27, 2025
    1.0
    Customer service wasnt good at all. The dining room was a disaster. There were chairs everywhere. Tables hadn't been cleaned off since breakfast, most likely. The food was old meat being served. The aju sauce wasnt mixed at all. The bread felt and tasted like it was old as well.
  • EC
    Elizabeth Crosby
    Dec 17, 2025
    5.0
    Food was delicious. Staff was friendly. Getting out of the parking lot was a little tricky.
  • KS
    Ken Sanders
    Dec 16, 2025
    5.0
    I am a sucker for the classic arby's roast beef sandwich. With horsey sauce and potato cakes. And unsweetened ice tea. Always have been.
  • DT
    Douglas Thompson
    Dec 13, 2025
    5.0
    Food was good restaurant is right on state street