Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Mixed reviews on food quality; some enjoyed the taste while others complained about cold or poorly prepared items.
Staff Performance
While some staff were praised for being friendly and efficient, others were criticized for rudeness and poor management.
Cleanliness
The restaurant was noted for its cleanliness, particularly the bathrooms, but some customers reported issues with flies and overall hygiene.
Menu Availability
Customers expressed dissatisfaction with the unavailability of popular menu items, particularly roast beef.