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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff and poor service, with many experiencing long wait times and incorrect orders.
Food Quality
The food was often described as cold, old, or incorrectly prepared, leading to dissatisfaction among customers.
Cleanliness
The restaurant's cleanliness was a major concern, with many reviews mentioning dirty tables and unsanitary bathrooms.
Management Issues
Several customers noted a lack of effective management, with complaints about understaffing and unresponsive management during service issues.
Inconsistent Experience
The overall experience varied greatly, with some customers praising individual staff members while others reported consistently negative experiences.
BF
Betsy F
1 day ago
1.0
You guys don’t even deserve 1 star.
So far the worst MC Donald’s ever
AC
Alley Cat
6 days ago
1.0
Just unbelievably incompetent. Go anywhere else in town and you'll get a better experience.
FI
Forrest Ihler
Nov 8, 2025
1.0
By far the worst McDonald’s experience I’ve ever had. In the 20 minutes I stood there waiting for my food (which is unreal in of itself) I witnessed almost 100% of the orders before me being handed out incorrectly with missing items or wrong items. Also, people from the drive thru were also coming in needing their orders fixed. Even though my order number on the screen said it was ready, it hadn’t even been started yet as far as I could tell. I finally had to ask them what’s taking so long and they got it to me 2 minutes later. However, my order was 80% inaccurate. I didn’t have any missing items, just items that were supposed to be something else. They also had some poor high school kid running the show all by himself up front. I almost stood at the door to tell people to go somewhere else and not to bother with this location because they’ll end up just being disappointed. They need a serious staff restructuring and better leadership.
SS
Sue Sweat
Oct 20, 2025
1.0
Need to work on this place. Ordered inside, took 5 minutes for someone to come from the back to take our order. Guy was pretty rude. While waiting for our order I watched one of the gals working on the griddle reach into the cold storage to get sausage patties with her bare hands…she also kept taking her phone out of her back pocket, touching it then back in her pocket🤮. Took 20 minutes to get the food, after we had to ask where it was and then was missing a drink, he wasn’t going to give me one even though it was listed on the receipt. Finally he brought the drink we paid for.
There was a lady wandering around in a black long sleeve shirt, I am thinking she was a manager but she did not stop to help any of the staff, even both drive through lines were full and there was probably 20 people waiting in the lobby. Whoever owns the place needs to review staffing and management participation.
BN
Brant Neider
Oct 18, 2025
1.0
Gonna say this experience was a disappointment. Food was cold. We ordered online and it was as if they forgot about us. took forever to get our order.
Also Mcdonalds seems to have this new business model where they disappear from the front counter and refuse to ever come up and provide some front end service. I noticed I wasn't the only one standing up there frustrated over there order and no one around to help. I’d try another Mcdonalds if you are review savvy.
What are the McDonald's location and operating hours in Saint George, UT?
McDonald's is located at 1911 W Sunset Blvd, Saint George, UT 84770. It operates 24/7 every day of the week.
Does this McDonald's location have a drive-through service?
Yes, this McDonald's location has a drive-through service open 24/7 daily.
What delivery services does McDonald's offer at this location?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services at this location.
How can I order McDonald's food using mobile apps?
You can order using the McDonald's App available on the Apple App Store and Google Play Store or order online through the provided McDonald's order link.
What payment options are accepted at McDonald's on W Sunset Blvd?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's location?
The full menu is available online at McDonald's official website link: https://www.mcdonalds.com/us/en-us/full-menu.html
Is WiFi available at this McDonald's?
Yes, WiFi is one of the services offered at this McDonald's location.
What nearby places can customers visit before or after dining at McDonald's on W Sunset Blvd?
Customers can visit nearby places such as Starbucks for coffee, Little Caesars Pizza for another dining option, and Walgreens for pharmacy needs.
Are there gas stations close to McDonald's that customers can use?
Yes, nearby gas stations include Speedway, Exxon, and Maverik Adventure's First Stop, convenient for refueling while visiting McDonald's.
What financial services or ATMs are near the McDonald's location?
Nearby financial services include LibertyX Bitcoin ATM, The Exchange Network ATMs, Zions First National Bank, Chartway Credit Union, and Western Union money transfer services, useful for customers needing cash or financial transactions.