McDonald's

3.0
1733 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1911 W Sunset Blvd, Saint George, UT
84770, United States

Hours

Reviews

3.0
1,733 reviews
5 stars
428
4 stars
317
3 stars
299
2 stars
195
1 star
494

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor service, with many experiencing long wait times and incorrect orders.

Food Quality

The food was often described as cold, old, or incorrectly prepared, leading to dissatisfaction among customers.

Cleanliness

The restaurant's cleanliness was a major concern, with many reviews mentioning dirty tables and unsanitary bathrooms.

Management Issues

Several customers noted a lack of effective management, with complaints about understaffing and unresponsive management during service issues.

Inconsistent Experience

The overall experience varied greatly, with some customers praising individual staff members while others reported consistently negative experiences.
  • BF
    Betsy F
    1 day ago
    1.0
    You guys don’t even deserve 1 star. So far the worst MC Donald’s ever
  • AC
    Alley Cat
    6 days ago
    1.0
    Just unbelievably incompetent. Go anywhere else in town and you'll get a better experience.
  • FI
    Forrest Ihler
    Nov 8, 2025
    1.0
    By far the worst McDonald’s experience I’ve ever had. In the 20 minutes I stood there waiting for my food (which is unreal in of itself) I witnessed almost 100% of the orders before me being handed out incorrectly with missing items or wrong items. Also, people from the drive thru were also coming in needing their orders fixed. Even though my order number on the screen said it was ready, it hadn’t even been started yet as far as I could tell. I finally had to ask them what’s taking so long and they got it to me 2 minutes later. However, my order was 80% inaccurate. I didn’t have any missing items, just items that were supposed to be something else. They also had some poor high school kid running the show all by himself up front. I almost stood at the door to tell people to go somewhere else and not to bother with this location because they’ll end up just being disappointed. They need a serious staff restructuring and better leadership.
  • SS
    Sue Sweat
    Oct 20, 2025
    1.0
    Need to work on this place. Ordered inside, took 5 minutes for someone to come from the back to take our order. Guy was pretty rude. While waiting for our order I watched one of the gals working on the griddle reach into the cold storage to get sausage patties with her bare hands…she also kept taking her phone out of her back pocket, touching it then back in her pocket🤮. Took 20 minutes to get the food, after we had to ask where it was and then was missing a drink, he wasn’t going to give me one even though it was listed on the receipt. Finally he brought the drink we paid for. There was a lady wandering around in a black long sleeve shirt, I am thinking she was a manager but she did not stop to help any of the staff, even both drive through lines were full and there was probably 20 people waiting in the lobby. Whoever owns the place needs to review staffing and management participation.
  • BN
    Brant Neider
    Oct 18, 2025
    1.0
    Gonna say this experience was a disappointment. Food was cold. We ordered online and it was as if they forgot about us. took forever to get our order. Also Mcdonalds seems to have this new business model where they disappear from the front counter and refuse to ever come up and provide some front end service. I noticed I wasn't the only one standing up there frustrated over there order and no one around to help. I’d try another Mcdonalds if you are review savvy.

Frequently Asked Questions About McDonald's

What are the McDonald's location and operating hours in Saint George, UT?

McDonald's is located at 1911 W Sunset Blvd, Saint George, UT 84770. It operates 24/7 every day of the week.

Does this McDonald's location have a drive-through service?

Yes, this McDonald's location has a drive-through service open 24/7 daily.