Dairy Queen Grill & Chill

2.7
312 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2928 E Mall Dr, Saint George, UT
84790-1229, United States

Hours

Reviews

2.7
312 reviews
5 stars
86
4 stars
36
3 stars
21
2 stars
26
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly during drive-thru orders.

Operational Issues

Frequent complaints about incorrect orders, early closures, and long wait times were noted.

Food Quality

Customers expressed dissatisfaction with food quality, including cold items and incorrect orders.

Management Concerns

Several reviews indicated a need for better management and training of staff to improve overall service.
  • SN
    Steve Neff
    Jan 3, 2026
    5.0
    My service was fantastic
  • JR
    Jason Robins
    Jan 2, 2026
    1.0
    Awful experience. Ordered through the app, stated the store closed at 8:30pm, showed up at 8:15pm to pick it up and they were closed. Also said they couldn’t cancel and refund the order, so the gave us a gift card. Came home and the gift card had a zero balance. Had to go back and it took them another 20 minutes and they finally figured out how to just refund the order. So between both days they wasted 30 minutes of our time, and we got nothing for it. This place is ran by completely incompetent people.
  • CA
    Cat Acevedo
    Dec 3, 2025
    1.0
    Hours say 10:00. Went in at 8:55 and they said they were “closed” and only accepting doordash orders.
  • RG
    Regium Game
    Nov 26, 2025
    5.0
    Tanner was very kind and helpful. He was helping me during a rush and kept a great attitude, he seems like Hard worker and has a great attitude!
  • WN
    Wendy N
    Nov 7, 2025
    4.0
    It's in a grocery store food court, so the ambiance isn't great. But the service was good and the food well made

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and offers ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open Monday through Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 10:30 PM, and Sunday from 12:00 PM to 8:00 PM.