Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
2.7
309 reviews
5 stars
84
4 stars
36
3 stars
21
2 stars
26
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly at the drive-thru, leading to a negative experience.
Food Quality
Numerous reviews mentioned issues with food quality, including cold items, incorrect orders, and poorly made ice cream treats.
Wait Times
Customers consistently complained about long wait times, both in the drive-thru and inside the store, often exceeding 20-30 minutes.
Sanitation Issues
Several reviews highlighted unsanitary conditions, including improper handling of food and dirty dining areas.
Management Concerns
Frequent mentions of poor management and staffing issues, with calls for better training and oversight of employees.
- WNWendy NNov 7, 20254.0It's in a grocery store food court, so the ambiance isn't great. But the service was good and the food well made
- AHAndrea HaddowAug 19, 20255.0Here for all the ice cream! Delicious and friendly and FAST!
- KKkenadee kentAug 2, 20252.0I went through the drive thru last night and the guy that took our order and took our payment was totally rude and definitely seemed like he didn’t like his job or helping customers even though that’s the whole point is to help customers. He should fake being nice or actually be nice or get a job that doesn’t involve customer service. Update I went 2 more times and rude service again. I love DQ but not when the staff is rude.
- DHDrake HintonJul 8, 20255.0We come here quite a bit for ice cream and treats. They are always quick and the food is what you expect from a Dairy Queen.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and offers ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday through Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 10:30 PM, and Sunday from 12:00 PM to 8:00 PM.
Does Dairy Queen Grill & Chill have any special holiday hours?
Yes, it is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, it is open from 10:00 AM to 5:00 PM.
What services are available at Dairy Queen Grill & Chill?
Services include Drive-Thru, free WiFi, family-friendly atmosphere, mobile ordering and rewards, and availability of DQcakes.com for ordering ice cream cakes.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant welcomes families and is good for kids.
Where is Dairy Queen Grill & Chill located?
It is located at 2928 E Mall Dr, Saint George, UT 84790-1229, USA.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place a pickup order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/15491/.
Are there any nearby places to visit when you’re at Dairy Queen Grill & Chill?
Nearby places include Mountain America Credit Union, Lin's East St. George Pharmacy, Starbucks, Tropical Smoothie Cafe, and Pizza Hut.
How can visiting Starbucks or Tropical Smoothie Cafe near Dairy Queen enhance your outing?
You can enjoy a coffee or smoothie before or after your meal at Dairy Queen, making it convenient to grab a drink or dessert in the same area.
What nearby services can customers access at locations near Dairy Queen Grill & Chill?
Customers can access financial services at Mountain America Credit Union and America First Credit Union, shop for groceries or pharmacy needs at Lin's Market and Lin's East St. George Pharmacy, or get wellness treatments at Spa Trouve or Fortify Physical Therapy.