Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food temperature and quality, such as cold fries and improperly made ice cream treats.
Cleanliness
Several customers noted cleanliness issues in the dining area and with food handling practices.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with certain menu items.
Value for Money
Some customers felt the prices were high for the quality of food received, while others appreciated the meal deals.
GB
Gabriel Braley
Oct 19, 2025
5.0
Great I go hear with my friends all the time for lunch its very tasty
RP
Rylan Poll
Oct 12, 2025
1.0
The service was horrible and very unprofessional. They forgot to lock the lobby and then proceeded to get mad at us for it. They got our order wrong and they overcharged us, and then told us that we needed to go to the back of the drive thru line after an error that was their fault.
KS
Karen Smith
Sep 28, 2025
1.0
Just to bring it to your attention but I had came in the other day Saturday morning and we weren’t greeted when we came in and I know it’s not a lot to do but some customer appreciate that then waited at the diner counter while wasn’t doing anything I took abt 5-1O minutes before she took our order.and we tried to find a clean spot to sit down but it was flithy nothing wasn’t wiped down. So the we had to clean it ourselves while wait for our order she started to do her makeup right at the front counter, im pretty sure that a health hazard and very unprofessional if she worried abt her as much as her looks as she would for her jibe she could do some what a decent job at work. I’m am unsatisfied with the customer service at the Main Street Dairy Queen
HL
Heather Law
Sep 22, 2025
1.0
We waited about 20 minutes in the drive-thru before reaching the speaker to order. I asked for a mini Caramel Toffee Blizzard, my husband ordered a Butterfinger Blizzard, and my son just wanted plain vanilla in a cup. When we finally received our order, all three treats were already melting and leaking everywhere. On top of that, mine wasn’t even the Caramel Toffee Blizzard I ordered it had chunks of chocolate, some kind of filling, chocolate shavings, and peanut butter. After such a long wait, it was extremely disappointing. We would have asked for a remake, but the line was still backed up and the lobby was closed.
MG
Malone Glick
Sep 13, 2025
5.0
Excellent service and decent food, I got an amazingly priced meal deal with chicken tenders, fries, a sundae, and I replaced my drink with a shake
My only complaint would be that the chicken was a little dry but everything was amazing especially for its price
What are the operating hours for Dairy Queen Grill & Chill on weekdays?
From Monday to Thursday, Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM. On Fridays, it stays open until 11:00 PM.
Is Dairy Queen Grill & Chill open on weekends?
Yes, on Saturdays it is open from 10:30 AM to 11:00 PM, and on Sundays from 12:00 PM to 10:00 PM.
Does Dairy Queen Grill & Chill offer outdoor seating and drive-thru service?
Yes, the location provides outdoor seating as well as a drive-thru service for convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, this Dairy Queen location welcomes families and is good for kids, with a family-friendly atmosphere and kid-friendly menu options.
How can I place an order or find exclusive deals at Dairy Queen Grill & Chill?
You can place an order for pickup through their online ordering system and download their official app for exclusive deals and mobile rewards.
What nearby fast food options are available close to Dairy Queen Grill & Chill?
Burger King, another fast food restaurant specializing in burgers, is located nearby, providing alternative dining options in the area.
Are there any shopping centers near Dairy Queen Grill & Chill?
Yes, South Main Plaza, a shopping center with event planning services, is nearby and can be a great spot to visit before or after enjoying a meal at Dairy Queen.
Where can visitors stay near Dairy Queen Grill & Chill in Saint George?
Best Western Plus Abbey Inn, a hotel nearby, offers accommodation options for visitors to Saint George who want to stay close to Dairy Queen Grill & Chill.
What is the address and contact number for Dairy Queen Grill & Chill in Saint George?
The address is 1143 S Main St, Saint George, UT 84770-5239, and the contact phone number is +1 435-674-1480.