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McDonald's

2.5
(1803 reviews)

Business Details

4070 South Midland Drive, Roy, UT
84067, United States
(801) 441-7569
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4070 South Midland Drive, Roy, UT
84067, United States

Hours

Reviews

2.5
1,803 reviews
5 stars
313
4 stars
244
3 stars
252
2 stars
162
1 star
832

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold, stale, or improperly cooked items.

Cleanliness

Several customers noted that the restaurant was dirty, with unsanitary conditions in both the dining area and restrooms.

Staffing Issues

Numerous reviews mentioned a lack of staff during busy hours, leading to delays and poor customer service.
  • AM
    Arthur Mooney
    2 days ago
    1.0
    It’s ultimately not the employees fault they look miserable being there when they always seem understaffed during the night. If you have nothing better to do and have an hour to kill for mediocre food and service come to this McDonald after 6 where you’ll be treated to endless staring at the car in front of you or employees who don’t want to interact or make eye contact because management doesn’t provide them any help.
  • DP
    derek p
    6 days ago
    2.0
    This was pretty bad! I ordered table service they called out my table number in a to go bag, I inquired about trays and table service they said every order is to go. The coke machine was broken so I had to drink water. The food was hot, that's a positive. What is the point of the Mobile app if it is the same as ordering at the counter?
  • MG
    Marlene Guzman
    Feb 21, 2026
    1.0
    I would really appreciate it if the cooks in the back would put more effort in ensuring my meal is correct instead of playing around in the kitchen and practice their boxing and wrestling moves on each other. I think that should be saved for the bedroom. Let’s practice being more professional at work and correcting mistakes like an adult instead of getting upset and ensuring a paying customer gets the proper service they pay for.
  • GJ
    Gavin Jolly
    Feb 18, 2026
    1.0
    Consistently bad service i just ordered a large 10 piece meal and the large fry is basically empty and the chicken nuggets are completely soggy and undercooked. Absolute garbage
  • TL
    The legend
    Feb 5, 2026
    2.0
    Look not trying to be rude but it took very long for a large fries and ice cream and two frappes the fries aren’t even fresh they are pretty hard, not to bad but please be careful with hair a hair was on a fry easy fix was throwing it out. And examine it didn’t have any other inconvenience in other words please room for improvement. Thank you.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru that operates 24/7 every day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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