Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.0
422 reviews
5 stars
210
4 stars
99
3 stars
47
2 stars
24
1 star
42
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service, highlighting specific employees who went above and beyond.
Order Accuracy
Several reviews mentioned issues with incorrect orders, missing items, and mistakes that led to customer dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported stale or poorly prepared items.
Cleanliness
The restaurant was noted for its cleanliness, although some reviews mentioned that tables were not consistently cleaned.
Wait Times
Customers experienced long wait times during busy periods, impacting their overall satisfaction.
- JBJennifer BrownDec 25, 20251.0I will not back to this Arby's.. On December 20th 2025, I had the unfortunate experience of dealing with the most RUDEST, unkind, and most unpleasant employee that I've had to deal with in a LONG time!! Adela.. she said 1 word to me the ENTIRE time, even tho I said please and thank you multiple different times and when I asked for 2 bronco berry sauses she gave me one so I asked for 1 more please and she rolled her eyes at me!! Normally this would be my go to Arby's, not anymore she has ruined it, and I hope no else has to deal with this kind of attitude being a customer.. Shame on Arby's for hiring her.
- TOTed OrtizNov 17, 20251.0They deleted my review. Terrible just terrible
- SMSean McGahaNov 16, 20255.0Its not every day that you receive exceptional service at fast food restaurants, especially by the younger generations. I was pleasantly surprised when I came in to the store here on Midland today to get lunch. The two young gentleman that were working the counter were kind, friendly and had great attitudes. Food came out looking great. The napkin dispenser was out pf napkins,no big deal, just went and asked for some at the counter. The young man's reaction when I let him know the dispenser was out was outstanding. He apologized several times, got me some napkins and went straight out and refilled the dispenser. Might seems like a small thing to write out a review for but felt that these two needed a little recognition. I jist wish I had got their name sto include in this.
- MAMikeal AndersonNov 11, 20255.0Great service
- OSOlivia SalazarNov 9, 20251.0When I got my food through the drive through I didn’t get all my poppers I ordered 5 piece and got 3… and my fries were half full