Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported long wait times, especially in the drive-thru, with some experiencing delays of 30 minutes or more.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, leading to frustration among customers.
Food Quality
While many customers enjoyed the food, there were mixed reviews regarding freshness and preparation, with some reporting stale or poorly prepared items.
Staff Attitude
Customer interactions with staff were generally positive, with some noting friendly service, but there were also reports of rude behavior from certain employees.
Operational Issues
Several reviews mentioned problems such as running out of key menu items like roast beef and inconsistencies in service availability.
CD
Craig Despain
4 days ago
1.0
There fryer was down today when I went in and they wasn’t very friendly and so maybe they should have better customer service.
CB
Christopher Burt
Dec 31, 2025
5.0
They have great attitudes and are fun especially Jen and Heather the chicks at the front desk
JA
Jay Aguiniga
Dec 11, 2025
5.0
I don't eat their often but when I do it's always been quick.
DC
David Clark
Dec 6, 2025
5.0
A little slow. But, everything was prepared fresh. Food was excellent. It's worth the patience
BF
Benjamin Farnsworth
Nov 28, 2025
5.0
We may have just caught them at a good time, but the store was clean, the food was good, and the staff and management were very willing to accommodate our needs.