Papa Johns Pizza

2.9
281 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Riverton, UT, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Riverton pizza for any occasion. Call us for pizza delivery in Riverton or stop by 12447 Crossing Drive #2 for carryout to order the best pizza in Riverton, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
12447 Crossing Drive #2, Riverton, UT
84096, United States

Hours

Reviews

2.9
281 reviews
5 stars
101
4 stars
33
3 stars
10
2 stars
24
1 star
113

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported late, incorrect, or missing deliveries, leading to frustration and dissatisfaction.

Customer Service

Feedback indicated poor customer service, with staff being unhelpful, rude, or untrained, contributing to negative experiences.

Food Quality

Several reviews mentioned issues with food quality, including undercooked items, incorrect orders, and unsatisfactory taste.

Positive Experiences

Despite the negative feedback, some customers praised the pizza quality and friendly service, indicating that experiences can vary.
  • MT
    Max Tapia
    6 days ago
    1.0
    I observed that the employee who prepared my pizza came directly from the cash register after handling money and proceeded to make my food without washing his hands. This situation raises serious concerns regarding hygiene and compliance with basic food safety standards. Proper handwashing is essential to prevent cross-contamination and to ensure the health and safety of customers. I find this practice unacceptable and concerning. I hope this matter is taken seriously and addressed promptly to prevent similar situations in the future. I would appreciate knowing what steps will be taken to ensure food safety protocols are properly followed.
  • LT
    Lucas from Blinker Fluid TV
    Jan 4, 2026
    5.0
    Pizza was outstanding, but a single garlic sauce and 1 pepperoncini is kind of insulating
  • CH
    Chelsea Grant Hubbard
    Dec 11, 2025
    1.0
    Paid $40 dollars for pizzas that were NEVER DELIVERED . But the thing that tipped the scales for me was that 2 dipping sauces were definitely delivered. What am I supposed to do with these??? And with the money I paid for pizzas that don't exist. Go ANYWHERE but here. Even Little Caesars is worth more. And who knows? Maybe you'll actually get the pizza you paid for
  • CE
    Corey Edwards
    Dec 1, 2025
    1.0
    Pretty disappointing when you order Cheese Sticks and you get this. At least the pizza had cheese on it.
  • HG
    Herriman Guy
    Nov 10, 2025
    1.0
    My son brought Papa Johns pizza to the house awhile back and I LOVED it. So good! I was like, where has this pizza been all my life!? I asked him how much it was and he said $7 per pizza. That seemed like a fantastic price for pizza this good. And this is where the fairy tale ends. I decided the next week to swing by the location nearest my house and pick some up. I walked in and was immediately confused that there was no signage at all. There was a huge horizontal panel front-center where the pizza menu/signs obviously used to be, but they were gone. I looked around, puzzled. Finally I asked the employees standing there how I can know what pizzas are available, what types, how much, etc? In short, where are the signs or menu? They seemed confused by the question, but finally asked, "Ummm...what are you looking for?" "I don't know, what do you have? What do most people buy here?" Long pause. "Ummmm...it depends. What toppings do you want?" "You guys really need a sign or something. I'd love to see what pizzas you have and the prices." "Oh I can tell you that." This is when the employee launched into the slowest and most convoluted explanation of pizza pricing I have ever heard. Their family size was a ridiculous price like $30 or something. Their smallest was around $15. So I'm thinking...no $7 pizza? Then an employee asked, "How many are you trying to feed?" Sigh...after more confusing back-and forth they finally told me I had to go back outside in the cold and scan a QR code that was taped to the outside wall. I guess having a copy of the QR code right there in the warm store was too much to ask. So I went back outside into the cold and scanned the QR code. It took me to the worst, most confusing menu/ordering system I have ever seen. I spent 5 minutes trying to figure it out, started to freeze, then went back into the store. But FINALLY there it was: 50% off any pizza. That must be how I get the $7 pizza. But no such luck. It listed the "code" for 50% off but kept rejecting the code that was posted right there in the app. It kept saying the code was invalid. What a scam. Such poor service and terrible app. This location should be studied by business schools as a case study in how not to run a business. Poor management, untrained employees, no signs or menu. I'll never return.

Frequently Asked Questions About Papa Johns Pizza

What are the opening hours for Papa Johns Pizza in Riverton, UT?

Papa Johns Pizza in Riverton is open every day from 10:00 AM to 12:00 AM.

Does Papa Johns Pizza offer delivery and takeout services?

Yes, Papa Johns Pizza offers both delivery and takeout services.