Papa Johns Pizza

Reviews

• HG

  Herriman Guy

  Nov 10, 2025
  1.0
  My son brought Papa Johns pizza to the house awhile back and I LOVED it. So good! I was like, where has this pizza been all my life!? I asked him how much it was and he said $7 per pizza. That seemed like a fantastic price for pizza this good. And this is where the fairy tale ends. I decided the next week to swing by the location nearest my house and pick some up. I walked in and was immediately confused that there was no signage at all. There was a huge horizontal panel front-center where the pizza menu/signs obviously used to be, but they were gone. I looked around, puzzled. Finally I asked the employees standing there how I can know what pizzas are available, what types, how much, etc? In short, where are the signs or menu? They seemed confused by the question, but finally asked, "Ummm...what are you looking for?" "I don't know, what do you have? What do most people buy here?" Long pause. "Ummmm...it depends. What toppings do you want?" "You guys really need a sign or something. I'd love to see what pizzas you have and the prices." "Oh I can tell you that." This is when the employee launched into the slowest and most convoluted explanation of pizza pricing I have ever heard. Their family size was a ridiculous price like $30 or something. Their smallest was around $15. So I'm thinking...no $7 pizza? Then an employee asked, "How many are you trying to feed?" Sigh...after more confusing back-and forth they finally told me I had to go back outside in the cold and scan a QR code that was taped to the outside wall. I guess having a copy of the QR code right there in the warm store was too much to ask. So I went back outside into the cold and scanned the QR code. It took me to the worst, most confusing menu/ordering system I have ever seen. I spent 5 minutes trying to figure it out, started to freeze, then went back into the store. But FINALLY there it was: 50% off any pizza. That must be how I get the $7 pizza. But no such luck. It listed the "code" for 50% off but kept rejecting the code that was posted right there in the app. It kept saying the code was invalid. What a scam. Such poor service and terrible app. This location should be studied by business schools as a case study in how not to run a business. Poor management, untrained employees, no signs or menu. I'll never return.
• MM

  Mel

  Nov 1, 2025
  5.0
  We have been eating Papa John’s pizza for years. It has mostly stayed true to taste over the years. When choosing which location to have deliver to us, we were nervous because of other’s recent reviews. However, we still did and maybe things have been adjusted since those negative reviews. I called just to make sure our order was received and the ETA. I was greeted by a friendly (but busy sounding) person and was informed our pizza was out for delivery already. Our order was received and delivered promptly piping hot & fresh. Whether or not the other reviews were accurate, it seems adjustments have been made to correct some concerns. Well done.
• RB

  Richard Bachmanan

  Nov 1, 2025
  5.0
  Better Ingredients. Better Pizza. That’s a good looking pizza!
• GB

  Gabe B

  Oct 20, 2025
  1.0
  We went from “free sauces” to “one free sauce only” to “one free sauce only comes with specific pizzas”. Done with the pettiness of this franchise. Also, I’m convinced the workers at this location are AI generated, super robotic and kind of rude
• DB

  David Baughman

  Sep 19, 2025
  5.0
  I’ve been ordering pizza from this location about once a month since 2019 and they have always done a great job. The pizza is great for the price and the estimates for when the pizza will be ready are usually accurate. The staff are friendly and helpful.

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