At Papa Johns Pizza in Riverton, UT, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Riverton pizza for any occasion. Call us for pizza delivery in Riverton or stop by 12447 Crossing Drive #2 for carryout to order the best pizza in Riverton, along with breadsticks, wings, and more!
Numerous customers reported long wait times for delivery, incorrect orders, and poor customer service experiences.
Food Quality
Many reviews highlighted concerns about food quality, including cold pizzas, undercooked items, and incorrect toppings.
Hygiene Concerns
Several customers expressed worries about hygiene practices, including improper food handling and lack of gloves during food preparation.
Inconsistent Experience
While some customers praised the pizza and service, others had negative experiences, indicating a lack of consistency in quality and service.
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Chloe Langeland
4 days ago
5.0
Recently I went to papa johns and ordered the garli knots. The staff were super friendly. I was super impressed with how fast the order was prepared after I ordered. I would definely be coming back to this location
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Chris Engh
Feb 15, 2026
1.0
I placed an online order at 4pm and indicated pickup time at 8:15pm (very routine procedure, I do this all the time at Marcos with zero issues). I go pickup the pizza at 8:15, and paid for it. The pizza was ice cold and dried out. I talked to the manager and asked why it was ice cold. She said they made it at 4pm, and had been sitting around ever since, waiting for me to pick it up. Firstly, why would you allow pizza to be sitting around for 4 hours and not question why, and secondly why would you let someone buy that same pizza and not say a word about it?? This is twisted in my mind. All the managers said was “the website messed up, not us.” Really?? I won’t be going back. This is messed up. The manager said “just re-heat it”. Seriously? Any other local pizza place would re-make the pizzas immediately, or would give a 100% refund. This place did neither=lame.
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U V
Feb 7, 2026
1.0
No wonder this place has a 2.9 rating. Managed w/o care
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Lisa
Jan 29, 2026
1.0
I paid for extra cheese but the cheese didn't even cover the pizza completely. I was told that sometimes it melts toward the center. There was cheese missing in the center. I called and complained and got 25% off my order but I'm not going back. I ordered pizza with normal cheese last time and got a pizza with a couple of sprinkles of cheese. Some of the pieces didn't even have cheese.
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Max Tapia
Jan 6, 2026
1.0
I observed that the employee who prepared my pizza came directly from the cash register after handling money and proceeded to make my food without washing his hands. This situation raises serious concerns regarding hygiene and compliance with basic food safety standards.
Proper handwashing is essential to prevent cross-contamination and to ensure the health and safety of customers. I find this practice unacceptable and concerning.
I hope this matter is taken seriously and addressed promptly to prevent similar situations in the future. I would appreciate knowing what steps will be taken to ensure food safety protocols are properly followed.