McDonald's

3.2
1366 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2002 W 12600 S, Riverton, UT
84065, United States

Hours

Reviews

3.2
1,366 reviews
5 stars
412
4 stars
272
3 stars
225
2 stars
114
1 star
343

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

The dining area and restrooms were often described as dirty and poorly maintained, with overflowing trash cans and unclean tables.

Customer Service

While some employees received praise for their friendliness, many customers reported rude service and a lack of attentiveness from staff.

Food Quality

Several reviews mentioned that the food was often served cold or poorly prepared, with complaints about stale buns and incorrect orders.
  • JB
    Jeremy Bahm
    3 days ago
    1.0
    Dont order with the app in the parking lot. Customer service is lacking.
  • JY
    John Yates
    Nov 12, 2025
    2.0
    Ordered a mc chicken using the McDonald monopoly ticket and got a mayo sandwich with no patty, if you want to be disappointed come to this location
  • TM
    Tom McCandless
    Nov 6, 2025
    1.0
    20 minutes in drive through. Pulled up to waiting area, went in to ask. Told it would be right out 10’ later had to leave. $11.00 cost was not returned.
  • MP
    Mitchell Pastene
    Oct 27, 2025
    1.0
    Why is the lobby close before 10pm??? They have a sign in the front door they close at 11pm? Is management aware that the employees are closing the store before the time it shows on their doors and online?
  • SG
    Sarai Gramajo
    Oct 27, 2025
    1.0
    Lobby hours say closed at 11PM and we came at 10PM. The doors were closed. They don't follow the hours

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Riverton, UT?

The restaurant is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru available at this McDonald's location?

Drive-thru service is available every day from 5:00 AM until midnight.