Chipotle Riverton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers complained about small portion sizes, often feeling they received significantly less food than expected for the price.
Food Quality
Feedback indicated inconsistent food quality, with reports of undercooked rice, brown guacamole, and bland flavors.
Customer Service
While some employees received praise for their friendliness and attentiveness, many reviews highlighted poor service, including rudeness and lack of attention from staff.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect modifications.
KK
kh
Nov 13, 2025
1.0
This was our second time, trying to give them another chance. Why did we bother? I don't know. We had the same experience as we did over 1 year later! We thought maybe they had fixed their problems, but no, they only got worse. First, the food. The items they had for you to pick from were old and not fresh. The service person told me they had just cooked them a few minutes ago, that was not true. The available items were all old and had only a few spoonfuls available of each of them. Nothing, I mean nothing looked fresh or edible. Second, the service. Everyone there had a didn't give a crap about anything attitude, couldn't care less if your stayed or left. This was how it was the first time and still the same over one year later. I left, went to Cafe Rio just up the street (which is closer to my home) and got a delicious bowl and salad. Cafe Rio actually has more to choose from and it's fresh every time. This will be our go to from now on when wanting a burrito bowl or salad.
CA
Chandler A
Oct 18, 2025
1.0
This place needs to hire someone who actually knows how to cook rice. I’ve almost lost 4 fillings and 3 teeth at this place. Not just one time but every time I’ve eaten here for the last year 5-8 times the rice has been like chewing on rocks. The food should come with a disclaimer because how insanely bad the rice is
RK
Reagan Krueger
Oct 16, 2025
5.0
I come here often to place big orders for my office and every time without fail the staff is always attentive and makes sure everything gets taken care of in a speedy manner. Sandra is also so amazing!!! Every time we come she always has a smile on her face and takes care of us so well!! We love this location and always pick this one over the others in the area 🩷
KK
Kyra Kat27
Sep 3, 2025
5.0
Alice was amazing! Made sure to explain to me all the gluten free options they have a let me sample some to know what I like! So sweet and a fantastic manager!
AM
Alex Minero
Aug 29, 2025
1.0
I ordered pick up on Uber eats. I got two carnitas bowls and one chicken. Here is the list of problems
1) UNREAL, RIDICULOUSLY, SMALL AND CHEAP portion sizes.
2) they forgot my fajita veggies on ALL bowls. ITS ONLY 8-10 ingredients!! That’s only 87% of the ingredients, accounting for it being half the size I’m getting only 43% of what I paid for!! I paid full price plus Uber fees.
3) The rice was crunchy, VERY UNDERCOOKED!
4) The beans were hard? How does that even happen? I mean not even mad just confused…
5) I was trying to show my gf how dry the carnitas was after my 3rd bite but I couldn’t find another piece of protein…😭
I feel bad leaving a bad review because walk ins are a completely different story, no complaints really. I would suggest NEVER placing an order online.
Thanks for reading.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Riverton offer?
Chipotle Mexican Grill in Riverton offers fast-casual Mexican cuisine with customizable menu items like burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours for Chipotle Mexican Grill in Riverton?
Chipotle Mexican Grill in Riverton is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Riverton?
It is located at 4599 W Partridge Hill Ln, Riverton, UT 84096, United States.
Does Chipotle Riverton offer online ordering options?
Yes, you can order online through their website or via the Chipotle app using the provided links for quick and convenient ordering.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows its "Food with Integrity" principles by sourcing ingredients responsibly from farms that practice humane and sustainable farming, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Can customers earn rewards at Chipotle Mexican Grill in Riverton?
Yes, by signing up for Chipotle Rewards, customers can earn exclusive offers and free food.
What nearby restaurants can I visit before or after dining at Chipotle Riverton?
Nearby restaurants include Super Chix - Riverton, UT for chicken dishes, Rita's Italian Ice and Frozen Custard for desserts, and Capriotti's Sandwich Shop for sandwiches.
Are there any nearby health and wellness facilities near Chipotle Riverton?
Yes, nearby health facilities include NuSpine Chiropractic and Dentists of Riverton, providing convenient options for health and medical services.
Where can I find nearby banking services when visiting Chipotle Riverton?
Nearby banking services include the Bank of America Financial Center, Bank of America ATM, and Chase ATM for your convenience.
What social media channels can I follow to stay updated on Chipotle Riverton?
You can follow Chipotle on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter for updates and promotions.