Wendy's

3.5
1542 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1096 W. Riverdale Rd., Riverdale, UT
84405, United States

Hours

Reviews

3.5
1,542 reviews
5 stars
534
4 stars
385
3 stars
228
2 stars
118
1 star
277

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted unprofessional and rude behavior from staff, with specific incidents of employees being dismissive or hostile towards customers.

Food Quality

Many customers reported poor food quality, including stale items, incorrect orders, and unsanitary conditions, leading to dissatisfaction.

Order Accuracy

A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect modifications, contributing to a frustrating experience.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall staff demeanor was often described as rude or unhelpful.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.
  • SG
    stephanie gardner
    Jan 1, 2026
    4.0
    Melissa at the Riverdale store gave superb services. We had a very large order and she made she that the order was exactly what we wanted.
  • RL
    Ronald Lucero
    Dec 31, 2025
    5.0
    Ms. Melissa was friendly and courteous to our needs. Great smile and being happy.
  • JH
    Jaron Hill
    Dec 29, 2025
    5.0
    There are three people today and they are the best of the best they made me feel like this is my home I love this place I would give you a 21 star review
  • MR
    Meghan Riberdy
    Dec 23, 2025
    1.0
    Very unprofessional and rude. I accidentally called this store instead of one local to me. The address is very similar. When I called, it rang once before I realized I called UT instead so I hung up and didn't speak to anybody. I didn't think anything of it. An hour later, a female employee called me back and told me I was leaving prank calls, even though I didn't speak to a single person nor did I intend for this to be the outcome. I told her that it wasn't meant to be a prank and that I accidentally called them instead of the local store in my area. She said she was going to report me to the sheriff's office for leaving the "prank calls". I reported it to their corporate office and told them how unprofessional this woman was.
  • RR
    Rebecca Rockwood
    Dec 9, 2025
    1.0
    Person at drive through slammed door in my face on august 18th, when I asked for a receipt. Manager Sylvia said she would replace 4 free meals amd 4 frostys at my convenience. I went to redeem my free meals and the manager Sylvia today said I had already redeemed my meals amd would do nothing for me. This place is a joke if that's how they run a business. I haven't been back until today amd was unsatisfied yet again with the service. I will go to the other ogden locations who are much friendlier. Don't go there unless you want to be called a liar and get windows slammed in your face.

Frequently Asked Questions About Wendy's

Is 1096 W. Riverdale Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's on 1096 W. Riverdale Rd.?

The drive-through is open daily from 6:00 AM to 1:00 AM.