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Wendy's

3.5
(1476 reviews)

Business Details

(801) 627-2523

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1096 W. Riverdale Rd., Riverdale, UT
84405, United States

Hours

Reviews

3.5
1,476 reviews
5 stars
508
4 stars
368
3 stars
213
2 stars
115
1 star
272

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some customers praised individual staff members like Melissa for their friendliness and helpfulness, many reviews highlighted issues with rudeness and unprofessional behavior from various employees, particularly during busy times.

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food, leading to frustration and dissatisfaction.

Service Speed

Customers experienced long wait times both in the drive-thru and inside the restaurant, often exacerbated by poor organization and staffing issues.

Food Quality

Several reviews mentioned unsatisfactory food quality, including cold or stale items, and concerns about cleanliness and sanitation in the restaurant.
  • CL
    Conner Lewis
    Feb 19, 2026
    5.0
    Melissa is my favorite ever, she is so great and deserves all the good amazing things. Love her to death.
  • TM
    Todd M.
    Feb 16, 2026
    1.0
    This location is a perfect example of why Wendys is closing locations.
  • NC
    Not A Chicken
    Feb 5, 2026
    5.0
    Very friendly drive thru attendee on the morning staff :)
  • SP
    Scott P
    Feb 4, 2026
    1.0
    Absolutely shocked. I'm on a carnivore diet, I've gone to numerous Wendy's and this is the only location I have come across that won't let you buy just the lg patties without paying for the full meal. And when they told me they won't they were snarely about it. Won't be going back to this location.
  • SG
    Stephanie Gilmore
    Jan 21, 2026
    1.0
    Wait in line to get to the window for 10 min only to be told at the window, “your tenders are still cooking, can you pull forward?” Like what??? What have you been doing since I ordered my food? Forgetting about it? Come on now….. this location is getting worse with times and service every visit. Going to stop coming here. Oh and don’t give me a straw for my drink while I’m waiting or anything ….

Frequently Asked Questions About Wendy's

Is 1096 W. Riverdale Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's on 1096 W. Riverdale Rd.?

The drive-through is open daily from 6:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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