Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
While some customers praised individual staff members like Melissa for their friendliness and helpfulness, many reviews highlighted issues with rudeness and unprofessional behavior from various employees, particularly during busy times.
Order Accuracy
Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food, leading to frustration and dissatisfaction.
Service Speed
Customers experienced long wait times both in the drive-thru and inside the restaurant, often exacerbated by poor organization and staffing issues.
Food Quality
Several reviews mentioned unsatisfactory food quality, including cold or stale items, and concerns about cleanliness and sanitation in the restaurant.
CL
Conner Lewis
Feb 19, 2026
5.0
Melissa is my favorite ever, she is so great and deserves all the good amazing things. Love her to death.
TM
Todd M.
Feb 16, 2026
1.0
This location is a perfect example of why Wendys is closing locations.
NC
Not A Chicken
Feb 5, 2026
5.0
Very friendly drive thru attendee on the morning staff :)
SP
Scott P
Feb 4, 2026
1.0
Absolutely shocked. I'm on a carnivore diet, I've gone to numerous Wendy's and this is the only location I have come across that won't let you buy just the lg patties without paying for the full meal. And when they told me they won't they were snarely about it. Won't be going back to this location.
SG
Stephanie Gilmore
Jan 21, 2026
1.0
Wait in line to get to the window for 10 min only to be told at the window, “your tenders are still cooking, can you pull forward?”
Like what??? What have you been doing since I ordered my food? Forgetting about it? Come on now….. this location is getting worse with times and service every visit. Going to stop coming here. Oh and don’t give me a straw for my drink while I’m waiting or anything ….
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's on 1096 W. Riverdale Rd.?
The drive-through is open daily from 6:00 AM to 1:00 AM.
Is the Wendy's located at 1096 W. Riverdale Rd., Riverdale, UT currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on W. Riverdale Rd.?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through an app?
Yes, orders can be placed through the Wendy's mobile app or their website at order.wendys.com.
How can I provide feedback or contact the Wendy's at 1096 W. Riverdale Rd.?
You can contact them directly at (801) 627-2523, reach Customer Care via their website's Contact page or call 888-624-8140, and participate in their satisfaction survey online.
Are there other fast food or restaurant options near Wendy's at 1096 W. Riverdale Rd.?
Yes, nearby are Quiznos, Subway, HoneyBaked Ham Company, Mission Bbq, Super Chix, and Lucky Buffet, offering a variety of food choices.
What other amenities or stores are located near Wendy's at 1096 W. Riverdale Rd.?
Nearby places include Phantom Fireworks Riverdale Family Center North Tent for fireworks shopping, Tammy Vn Nails & Spa for beauty services, and Metro by T-Mobile for mobile phones.
How can nearby places help me when visiting Wendy's at 1096 W. Riverdale Rd.?
If you need cash, KeyBank ATM and LibertyX Bitcoin ATM are nearby. After your meal, you can visit Sally Beauty or Zurchers Your Discount Party for shopping, or enjoy a manicure at La Nails.
Does Wendy's at 1096 W. Riverdale Rd. offer drive-thru, dine-in, and delivery services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services where available.
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