Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Riverdale,UT, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.1
1,603 reviews
5 stars
883
4 stars
352
3 stars
144
2 stars
89
1 star
135
What are people saying?
AI-generated from recent customer reviews
Food Quality
The chicken is frequently praised for being juicy and flavorful, though some customers noted issues with side portions and blandness.
Service Issues
Multiple reviews highlighted inconsistent service, including missing items, rude staff, and long wait times, particularly on weekends.
Cleanliness
The restaurant is generally described as clean, but some customers reported dirty tables and unsanitary conditions during busy times.
Positive Experiences
Many customers expressed satisfaction with the overall dining experience, citing friendly staff and good food.
- MJMarla Jean5 days ago3.0When I received my order it was missing an item. When I brought that to the staffs attention they treated me very disrespectfully. After a while they did finally make the missing item. Food wasn’t terrible but I won’t be back based on service alone.
- CBChristina BoerstraDec 14, 20254.0I just had nachos with chicken. Q bit pricey for what it is. There were only two little pieces of chicken. It was mostly beans on the nachos. Not impressed with that. Pricey for what it was.
- CCCarmin CyleDec 2, 20251.0If you close at 10, then close at 10. Not 9.
- IBIan BrownNov 9, 20252.0Just got the meal for two to go. There was very little staff, I get that, it’s Sunday, but we just got home and we’re missing multiple items. The chips and salsa we ordered isn’t there, no tortillas, the staff throw the food on the counter, call your number and just disappear. We went because my wife likes the previous time she went, but unless the chicken is amazing I’m unlikely to want to go back because now I’m just bent out of shape
- YVyami flores (Familia viajera)Nov 6, 20255.0Good as always
Frequently Asked Questions About El Pollo Loco
What are the opening hours for El Pollo Loco in Riverdale, UT?
El Pollo Loco in Riverdale is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Riverdale?
It is located at 779 W Riverdale Road, Riverdale, UT 84405, USA.
Does El Pollo Loco offer delivery or online ordering?
Yes, you can order online through their website or via the El Pollo Loco app for easy delivery and pickup.
What types of cuisine does El Pollo Loco specialize in?
El Pollo Loco specializes in authentic Mexican food, featuring fire-grilled chicken and handmade salsas and guacamole.
Which payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Is there a drive-through available at El Pollo Loco?
Yes, this location offers a drive-through service for convenient ordering and pickup.
Does El Pollo Loco offer free Wi-Fi to customers?
Yes, customers can enjoy free Wi-Fi while dining at El Pollo Loco.
Which dessert shop is located near El Pollo Loco for a sweet treat after your meal?
Crumbl Cookies, a cupcake shop, is located nearby and is a great place to visit for dessert after your meal.
Where can I find beauty and spa services close to El Pollo Loco in Riverdale?
Nearby beauty and spa options include Nicholette Westmoreland and Royale Aesthetics and Beauty among others, perfect for a relaxing visit before or after dining.
Are there other dining options near El Pollo Loco in Riverdale?
Yes, nearby restaurants include Wingstop for chicken wings, Jersey Mike's Subs for sandwiches, and Zao Asian Cafe for Asian cuisine, offering variety in your dining choices.