While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Riverdale,UT, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
The chicken is frequently praised for being delicious and well-cooked, though some customers noted issues with portion sizes and side dishes.
Service Issues
Several reviews highlighted poor service experiences, including missing items, rude staff, and long wait times, particularly during busy hours.
Cleanliness
The restaurant is generally described as clean, but some customers reported dirty tables and unsanitary conditions during their visits.
Value for Money
Customers expressed mixed feelings about the pricing, with some finding it reasonable while others felt the portions did not justify the cost.
OE
Osmar Javier Beltran Espinosa
2 days ago
5.0
Good
AS
Ashlee Sperry
Feb 12, 2026
5.0
Really good food, super friendly staff & very clean restaurant. I highly recommend this place. The chicken is delicious!
MJ
Marla Jean
Jan 7, 2026
3.0
When I received my order it was missing an item. When I brought that to the staffs attention they treated me very disrespectfully. After a while they did finally make the missing item. Food wasn’t terrible but I won’t be back based on service alone.
CB
Christina Boerstra
Dec 14, 2025
4.0
I just had nachos with chicken. Q bit pricey for what it is. There were only two little pieces of chicken. It was mostly beans on the nachos. Not impressed with that. Pricey for what it was.
What are the opening hours for El Pollo Loco in Riverdale, UT?
El Pollo Loco in Riverdale is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Riverdale?
It is located at 779 W Riverdale Road, Riverdale, UT 84405, USA.
Does El Pollo Loco offer delivery or online ordering?
Yes, you can order online through their website or via the El Pollo Loco app for easy delivery and pickup.
What types of cuisine does El Pollo Loco specialize in?
El Pollo Loco specializes in authentic Mexican food, featuring fire-grilled chicken and handmade salsas and guacamole.
Which payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Is there a drive-through available at El Pollo Loco?
Yes, this location offers a drive-through service for convenient ordering and pickup.
Does El Pollo Loco offer free Wi-Fi to customers?
Yes, customers can enjoy free Wi-Fi while dining at El Pollo Loco.
Which dessert shop is located near El Pollo Loco for a sweet treat after your meal?
Crumbl Cookies, a cupcake shop, is located nearby and is a great place to visit for dessert after your meal.
Where can I find beauty and spa services close to El Pollo Loco in Riverdale?
Nearby beauty and spa options include Nicholette Westmoreland and Royale Aesthetics and Beauty among others, perfect for a relaxing visit before or after dining.
Are there other dining options near El Pollo Loco in Riverdale?
Yes, nearby restaurants include Wingstop for chicken wings, Jersey Mike's Subs for sandwiches, and Zao Asian Cafe for Asian cuisine, offering variety in your dining choices.
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