While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Riverdale,UT, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers frequently praised the chicken for being juicy and flavorful, although some noted issues with bland sides and portion sizes.
Service Experience
While many reviews highlighted friendly and helpful staff, there were several complaints about rude service and order inaccuracies.
Cleanliness
The restaurant was often described as clean, but some customers reported dirty tables and a need for better maintenance during busy times.
Value for Money
Several customers felt that the portion sizes did not match the prices, leading to mixed feelings about the overall value.
Atmosphere
The dining environment received mixed reviews, with some enjoying the new store's ambiance while others noted issues like cold temperatures and noise.
IB
Ian Brown
Nov 9, 2025
2.0
Just got the meal for two to go. There was very little staff, I get that, it’s Sunday, but we just got home and we’re missing multiple items. The chips and salsa we ordered isn’t there, no tortillas, the staff throw the food on the counter, call your number and just disappear. We went because my wife likes the previous time she went, but unless the chicken is amazing I’m unlikely to want to go back because now I’m just bent out of shape
YV
yami flores (Familia viajera)
Nov 6, 2025
5.0
Good as always
MR
Mike R.
Oct 14, 2025
5.0
Me gusta el pollo aqui. Es sabroso y barrato.
RF
Rowland Fisher
Sep 28, 2025
5.0
Always a great meal
AS
Aidan Soto
Sep 9, 2025
5.0
Ordered online on the app for in store pick up. Food was ready in a timely manner and the store is brand new so eating inside was nice. Coke products tasted good too.
What are the opening hours for El Pollo Loco in Riverdale, UT?
El Pollo Loco in Riverdale is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Riverdale?
It is located at 779 W Riverdale Road, Riverdale, UT 84405, USA.
Does El Pollo Loco offer delivery or online ordering?
Yes, you can order online through their website or via the El Pollo Loco app for easy delivery and pickup.
What types of cuisine does El Pollo Loco specialize in?
El Pollo Loco specializes in authentic Mexican food, featuring fire-grilled chicken and handmade salsas and guacamole.
Which payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Is there a drive-through available at El Pollo Loco?
Yes, this location offers a drive-through service for convenient ordering and pickup.
Does El Pollo Loco offer free Wi-Fi to customers?
Yes, customers can enjoy free Wi-Fi while dining at El Pollo Loco.
Which dessert shop is located near El Pollo Loco for a sweet treat after your meal?
Crumbl Cookies, a cupcake shop, is located nearby and is a great place to visit for dessert after your meal.
Where can I find beauty and spa services close to El Pollo Loco in Riverdale?
Nearby beauty and spa options include Nicholette Westmoreland and Royale Aesthetics and Beauty among others, perfect for a relaxing visit before or after dining.
Are there other dining options near El Pollo Loco in Riverdale?
Yes, nearby restaurants include Wingstop for chicken wings, Jersey Mike's Subs for sandwiches, and Zao Asian Cafe for Asian cuisine, offering variety in your dining choices.