Business Details
About
Mexican Restaurant
Chipotle Riverdale Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
877 reviews
5 stars
446
4 stars
216
3 stars
75
2 stars
41
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Portion Sizes
Many customers expressed dissatisfaction with inconsistent and small portion sizes, often feeling shortchanged for the price paid.
Food Quality
While some reviews praised the food as delicious, others reported issues with freshness, including spoiled meat and unsatisfactory ingredient quality.
Cleanliness
The cleanliness of the dining area and bathrooms received mixed feedback, with some noting cleanliness while others reported dirty tables and unsanitary practices.
Ingredient Availability
Several customers complained about the restaurant frequently running out of key ingredients, impacting their ability to order desired items.
- SDSaint Dávila5 days ago5.0Delicious
- KCKristina ConrowOct 5, 20251.0Whoever your female manager is in the morning she needs to be retrained on how to handle customers, she didn’t want to give a name but wow. I would never talk to a customer like that. I came right after opening, the manager rushed me so fast I couldn’t even think. She failed to mention they didn’t have beans, or pico, or lettuce. I was overcharged. After ordering I realized there was no beans I asked if they were out and she said yes. Also the portions sizes were half what they normally are. So I decided to ask for a refund and return the food because of being overcharged for Tiny portions and missing items. The manager proceeded to have extreme attitude and told me next time look through the glass (which was steamed up I couldn’t even see) to make sure they have everything. I told her I didn’t want to argue I just wanted my money back, she proceeded to keep trying to argue with me, when I asked her name she said we aren’t allowed to give it out, then when I asked for the manager she said she was the manager. Horrible experience.
- MTMichael ThomasSep 7, 20251.0Everything was bad. Absolutely 0 service, everything was a struggle from the first to last step, I’m never going to come here again I recommend anyyyy other place like this, you have Cafe Rio, Betos, Rancheritos it’s actually worth your money and if you tell them to not put something on they listen and have better attitudes.
- CSCole SmithAug 29, 20255.0Food is always ready and good. Staff is very friendly. Would recommend this chipotle
- JGJames GambriellAug 29, 20251.0LAZINESS!!! An hour and a half before they close. The entry door says OUTAGE. Stated that they aren’t serving Quesadillas. No problem, I’m getting a bowl. To my surprise, they were out of lettuce. Server said “we’re out of lettuce for the night”. A head of lettuce is $1 but apparently they didn’t have want to waste any lettuce. It’s not like they’ll need any more lettuce for any other customers in the next hour and a half before they close. No offer for a discount to compensate me for running out of ingredients because THEY DON’T CARE!!!! My bowl tasted horrible without the lettuce. It wasn’t worth the $10. Needless to say, I’ll never visit this Chipotle again!!!! Also, the lady who served me was giving people who walked in the evil eye. Like how dare they come get food at 9:30 pm. Ridiculous!!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Riverdale Road serve?
Chipotle Mexican Grill serves customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours for Chipotle Mexican Grill at 849 W Riverdale Rd?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Can I place online orders or get delivery from Chipotle on Riverdale Road?
Yes, Chipotle offers online ordering and delivery services as well as in-store pickup.
How does Chipotle ensure the quality and sourcing of their ingredients?
Chipotle follows 'Food with Integrity' principles, sourcing responsibly from farms with humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill on Riverdale Road offer catering and gift cards?
Yes, they provide catering services, catering delivery, and sell gift cards for customer convenience.
Is the Chipotle Riverdale Road location welcoming to the LGBTQ community?
Yes, this Chipotle location explicitly welcomes the LGBTQ community.
What social media channels can I follow for updates from Chipotle Mexican Grill?
You can follow Chipotle on LinkedIn, Pinterest, YouTube, Facebook, Instagram (@chipotle), and Twitter (@ChipotleTweets).
What nearby restaurants can I visit around Chipotle Mexican Grill on Riverdale Road?
Nearby restaurants include MOD Pizza, The Habit Burger Grill, Wingstop, Zao Asian Cafe, and Jersey Mike's Subs, providing various dining options before or after your visit to Chipotle.
Are there any nearby stores for electronics or mobile phones near Chipotle Mexican Grill?
Yes, nearby stores include B & L Custom Computers and multiple AT&T Stores, which are convenient for electronics and mobile phone needs when visiting the area.
What local services and shops are close to Chipotle Mexican Grill for additional errands?
Nearby you can find Sleep Number for mattresses, Experts Garage Door Repair for home services, Lady Jane's Haircuts for Men for grooming, and Harbor Freight Tools for hardware needs.