Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Riverdale Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
4.0
881 reviews
5 stars
451
4 stars
217
3 stars
75
2 stars
40
1 star
98
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the food, there were multiple reports of inconsistent portion sizes and issues with freshness, including spoiled meat and missing ingredients.
Customer Service
Customer service experiences varied widely; some praised the staff for being friendly and helpful, while others reported rude behavior and poor service.
Cleanliness and Atmosphere
The cleanliness of the restaurant was noted positively by some, but others reported dirty tables and a chaotic atmosphere, especially during busy times.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing relative to portion sizes, feeling that they were not getting good value for their money.
SS
Syrianna
Feb 23, 2026
5.0
Amazing customer service
ES
Erin Sanford
Feb 1, 2026
5.0
Always great food. More bang for your buck here. Veggies or meat if you prefer. They have fresh food and now the protein bowls are great after a workout. Or half now, half later like I do.
SJ
Summer Jacome
Dec 30, 2025
5.0
My husband went in to get me some food after a long 3 hour dr appointments we've never been to a chipotle before, my husband asked for chili roasted corn salsa and they didn't hear him or he may have asked wrong being the 1st time there, he went back in and they made the bowl again and charged him and extra $4 I was confused I decided to go in the whole staff helped me out I deeply apologized for the misunderstanding they offered me the other bowl that was wrong and a refund and any other way to make it right great customer service. Thank you so much to this team for understanding!
CJ
Cambre Jamie
Dec 28, 2025
1.0
I came in around 9:40 p.m. after finishing my shift. Although there were about 20 minutes left before closing and three employees present, I was met with an unfriendly greeting and visibly annoyed looks, which immediately made me feel unwelcome. Unfortunately, after eating, I became violently ill and quickly. So much so that I nearly went to the hospital because it felt far more severe than typical food poisoning symptoms. Because of both the service and the experience that followed, I will not be returning to this location.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Riverdale Road serve?
Chipotle Mexican Grill serves customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours for Chipotle Mexican Grill at 849 W Riverdale Rd?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Can I place online orders or get delivery from Chipotle on Riverdale Road?
Yes, Chipotle offers online ordering and delivery services as well as in-store pickup.
How does Chipotle ensure the quality and sourcing of their ingredients?
Chipotle follows 'Food with Integrity' principles, sourcing responsibly from farms with humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill on Riverdale Road offer catering and gift cards?
Yes, they provide catering services, catering delivery, and sell gift cards for customer convenience.
Is the Chipotle Riverdale Road location welcoming to the LGBTQ community?
Yes, this Chipotle location explicitly welcomes the LGBTQ community.
What social media channels can I follow for updates from Chipotle Mexican Grill?
You can follow Chipotle on LinkedIn, Pinterest, YouTube, Facebook, Instagram (@chipotle), and Twitter (@ChipotleTweets).
What nearby restaurants can I visit around Chipotle Mexican Grill on Riverdale Road?
Nearby restaurants include MOD Pizza, The Habit Burger Grill, Wingstop, Zao Asian Cafe, and Jersey Mike's Subs, providing various dining options before or after your visit to Chipotle.
Are there any nearby stores for electronics or mobile phones near Chipotle Mexican Grill?
Yes, nearby stores include B & L Custom Computers and multiple AT&T Stores, which are convenient for electronics and mobile phone needs when visiting the area.
What local services and shops are close to Chipotle Mexican Grill for additional errands?
Nearby you can find Sleep Number for mattresses, Experts Garage Door Repair for home services, Lady Jane's Haircuts for Men for grooming, and Harbor Freight Tools for hardware needs.
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Certified March 01, 2026Yext Knowledge Graph
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