Chipotle Mexican Grill

4.0
880 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Riverdale Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
849 W Riverdale Rd, Riverdale, UT
84405, United States

Hours

Reviews

4.0
880 reviews
5 stars
449
4 stars
217
3 stars
75
2 stars
40
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude and unhelpful interactions.

Food Quality

Food quality is inconsistent; while some customers enjoyed the taste, others experienced issues with freshness and portion sizes.

Portion Sizes

Many customers complained about small portion sizes and inconsistent meat amounts, leading to dissatisfaction with value for money.

Cleanliness

Some reviews noted clean dining areas and bathrooms, but others reported unsanitary practices and dirty tables.

Ingredient Availability

Frequent complaints about being out of key ingredients, especially close to closing time, leading to frustration among customers.
  • SJ
    Summer Jacome
    Dec 30, 2025
    5.0
    My husband went in to get me some food after a long 3 hour dr appointments we've never been to a chipotle before, my husband asked for chili roasted corn salsa and they didn't hear him or he may have asked wrong being the 1st time there, he went back in and they made the bowl again and charged him and extra $4 I was confused I decided to go in the whole staff helped me out I deeply apologized for the misunderstanding they offered me the other bowl that was wrong and a refund and any other way to make it right great customer service. Thank you so much to this team for understanding!
  • CJ
    Cambre Jamie
    Dec 28, 2025
    1.0
    I came in around 9:40 p.m. after finishing my shift. Although there were about 20 minutes left before closing and three employees present, I was met with an unfriendly greeting and visibly annoyed looks, which immediately made me feel unwelcome. Unfortunately, after eating, I became violently ill and quickly. So much so that I nearly went to the hospital because it felt far more severe than typical food poisoning symptoms. Because of both the service and the experience that followed, I will not be returning to this location.
  • SD
    Saint Dávila
    Nov 19, 2025
    5.0
    Delicious
  • KC
    Kristina Conrow
    Oct 5, 2025
    1.0
    Whoever your female manager is in the morning she needs to be retrained on how to handle customers, she didn’t want to give a name but wow. I would never talk to a customer like that. I came right after opening, the manager rushed me so fast I couldn’t even think. She failed to mention they didn’t have beans, or pico, or lettuce. I was overcharged. After ordering I realized there was no beans I asked if they were out and she said yes. Also the portions sizes were half what they normally are. So I decided to ask for a refund and return the food because of being overcharged for Tiny portions and missing items. The manager proceeded to have extreme attitude and told me next time look through the glass (which was steamed up I couldn’t even see) to make sure they have everything. I told her I didn’t want to argue I just wanted my money back, she proceeded to keep trying to argue with me, when I asked her name she said we aren’t allowed to give it out, then when I asked for the manager she said she was the manager. Horrible experience.
  • MT
    Michael Thomas
    Sep 7, 2025
    1.0
    Everything was bad. Absolutely 0 service, everything was a struggle from the first to last step, I’m never going to come here again I recommend anyyyy other place like this, you have Cafe Rio, Betos, Rancheritos it’s actually worth your money and if you tell them to not put something on they listen and have better attitudes.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Riverdale Road serve?

Chipotle Mexican Grill serves customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads.

What are the opening hours for Chipotle Mexican Grill at 849 W Riverdale Rd?

Chipotle is open daily from 10:45 AM to 11:00 PM.