Numerous customers reported long wait times for seating and food, often exceeding an hour, with some experiencing poor service from staff.
Food Quality
Many reviews mentioned cold, overcooked, or poorly prepared food, including complaints about small wing sizes and missing items from orders.
Staff Performance
While some servers received praise for their attentiveness, many customers noted a lack of teamwork and poor management, leading to a frustrating dining experience.
Customer Experience
Several patrons expressed dissatisfaction with the restaurant's policies, such as ID checks and extra charges for sauces, contributing to a negative overall impression.
JM
Jayy M
3 days ago
5.0
Angela was AMAZING!!! She has such a positive attitude and always smiling and making us customers feel happy and welcome!! She deserves a raise or better opportunities for sure! Thankyou for being the best in your job Angela, every time I am here I feel valued, seriously the best customer service I have received and I been coming here for 4 years and this is the first time I feel appreciated and grateful to come here!
She is the only kind one and understanding employee here, thankyou once again Angela you are the best!
KC
Kyenne Christensen
Jan 4, 2026
1.0
Serenity was our server. We waited almost an hour for our food. It was lukewarm. We got a kids meal. She told me I had to ask for milk (that was included in the kids meal) she said it doesn’t just come with it.
We also had to go pay at the front because she didn’t come back for our check.
MW
Megan Whatcott
Jan 1, 2026
2.0
I just went into to pick up a to go order from online. The pick up time said 7:20. I waited 35 minutes more to get my online order. I understand that they were busy and backed up from orders. But I at least expected things to be warm and fresh. The fries and cheese curds were ice cold and stale. Very very disappointing.
MB
M Brow
Dec 31, 2025
2.0
The restaurant was at about 25% capacity for lunch, but we had to wait 20 mins to be seated. They said the kitchen was backed up. Once seated, the server was nice enough - but she seemed to be the only one working.
The fries were cold once the food came out. They didnt have many of the beer selections in the menu. Probably the last time we'll go to this location.
KS
Kade Stephens
Dec 27, 2025
1.0
We got seated at 6:15 order at 6:20. Our food came at 8:00. It seemed our waitress was avoiding us because she didn't have any answers. There was not discount no complimentary drinks or anything. A wrong order. We asked for vegetables twice and never came. Other tables came and went. It was the worst experience I've had at any restaurant. Why we didn't walk out is beyond me. Buffalo if you see this I want a free meal for wasting me time.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Riverdale, UT, specialize in?
Buffalo Wild Wings specializes in Buffalo, New York-style wings available in 26 different sauces and seasonings.
What are the opening hours of Buffalo Wild Wings in Riverdale?
Buffalo Wild Wings is open Monday through Wednesday from 11:00 AM to 1:00 AM, Thursday through Saturday from 11:00 AM to 2:00 AM, and Sunday from 10:30 AM to midnight.
Where is Buffalo Wild Wings located in Riverdale?
Buffalo Wild Wings is located at 702 West Riverdale Road, Riverdale, UT 84405, USA.
Does Buffalo Wild Wings offer takeout options?
Yes, Buffalo Wild Wings in Riverdale is categorized as a takeout restaurant as well as a sports bar and chicken wings restaurant.
How can I contact Buffalo Wild Wings in Riverdale?
You can contact Buffalo Wild Wings at +1 801-392-2337.
What nearby places are close to Buffalo Wild Wings at 702 West Riverdale Road?
Nearby places include Serenity Lactation (chiropractor), Enchanted Artistry Hair (beauty salon and tattoo), Generator Supercenter of Northern Utah (electronics), and Uptown Cheapskate (thrift store and fashion accessories).
Are there any beauty salons near Buffalo Wild Wings where I could go after dining?
Yes, there are several beauty salons nearby such as Three Bricks Beauty Studio, Maven Hair Studio, Haircare by Bethany, and Hair by Sarah Sandberg.
Is there a gas station near Buffalo Wild Wings for fueling up before or after visiting?
Yes, the Sinclair Gas Station is located nearby for your automotive fueling needs.
Can I find entertainment options close to Buffalo Wild Wings in Riverdale?
Buffalo Wild Wings itself is a sports bar offering food and entertainment, and nearby you can also visit Zeppe's Riverdale, an ice cream shop and diner for a sweet treat.
Does Buffalo Wild Wings have an online presence where I can learn more?
Yes, Buffalo Wild Wings Riverdale has a website at https://www.buffalowildwings.com/locations/us/ut/riverdale/702-w-riverdale-rd/sports-bar-872/ and a Facebook page at https://www.facebook.com/290496957722487.