McDonald's

3.2
1259 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1000 S US Hwy 89, Richfield, UT
84701, United States

Hours

Reviews

3.2
1,259 reviews
5 stars
363
4 stars
252
3 stars
260
2 stars
104
1 star
280

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 30 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Feedback varied on cleanliness; some praised the cleanliness of the restrooms and dining area, while others reported dirty tables and unsanitary conditions.

Staff Attitude

Customer experiences with staff were mixed, with some praising friendly and helpful employees, while others reported rude service and lack of attention.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold or stale items, while a few noted good experiences with fresh food.
  • SB
    STEPHANIE BOHMAN
    Feb 16, 2019
    3.0
    ALWAYS check your bag to make sure your order is right! Make sure you got right sauce and right amount. Usually good fries, make sure they fresh. I live here, I know!!
  • RR
    Robert Reich
    Jul 10, 2017
    2.0
    World's slowest McDonald's ever?! Even with modern touch pad kiosks and only one family ahead of us, we had at least a twenty minute wait. Plus the fancy ice dispenser didn't produce enough ice so had to get the cashier to get ice from other machine behind counter. Also, this location is too far from the freeway. Food tasted fine once we got it.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's in Richfield, UT?

This McDonald's is open every day from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to midnight.