Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,259 reviews
5 stars
363
4 stars
252
3 stars
260
2 stars
104
1 star
280
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both drive-thru and in-store, with some experiences exceeding 40 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Feedback varied on cleanliness; some praised the cleanliness of the restrooms and dining area, while others reported dirty tables and unsanitary conditions.
Staff Attitude
Customer service experiences were mixed, with some employees being described as polite and professional, while others were noted for being rude or inattentive.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold or stale items, while a few had positive remarks about specific menu items.
- SWSusan WoodsJun 15, 20253.0Got order wrong twice. Clean store.
- EPEmily PerryJun 12, 20251.0Was several of the worst times I have gone I have requested fresh fries only to get cold fries that most likely sat for awhile very pissed that they don't know how to listen to the customers request or don't care overall sucks
- ACAustin ClowardMay 30, 20255.0McDonald’s drive thru is now open 5am-12am, Lobby 5am-11pm
- MPmarissa plankenMay 30, 20211.0Extremely slow takes 40 min to get though the drive thru Wendy’s is much faster and the food is better
- MKMark KirkpatrickSep 9, 20193.0Biscuits were like hockey pucks.
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's in Richfield, UT?
This McDonald's is open every day from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 5:00 AM to midnight.
Does this McDonald's offer delivery service? If so, during what hours?
Yes, delivery is available daily from 6:00 AM to 11:00 PM through their online ordering platform.
What are the payment options accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I place a curbside pickup order at this McDonald's?
Yes, curbside pickup service is available at this location.
Does this McDonald's have a mobile app to place orders?
Yes, you can use the McDonald's App available on iOS and Android to place orders.
Is there free WiFi available at this McDonald's?
Yes, free WiFi is one of the services offered at this location.
What nearby convenience store is located close to this McDonald's?
Richfield Convenience Express, a convenience store with a gas station, is located nearby and can be convenient for additional shopping or fuel before or after your visit.
Are there any notable parks or outdoor attractions near this McDonald's?
Yes, Arches National Park is nearby, offering a great opportunity for outdoor activities before or after dining here.
What other fast food options are close to this McDonald's in Richfield?
Nearby fast food options include Burger King and Lotsa Motsa Pizza, providing alternative dining choices in the area.