Wendy's

Reviews

• JG

  J. Gee

  Jan 5, 2026
  1.0
  I have gone to this particular location since moving here seven years ago and it was OK up until this last year. The food has gone downhill tremendously! The service is not friendly at all. And more importantly, they overcharge or up charge a lot of different things on the menu. I have looked up what the costs are and they will charge anywhere from $.50 to almost a dollar or more on certain items such as soft drinks & coffee. I don’t know if this is a personal franchise, but someone needs to go back to learning how to train people on service. Needs to learn how to cook. I have found hair in food along with many other people who have found the same thing. Hair needs to be pulled back and or put in a net along with beards. This is not good and maybe we need to get the health inspector in on this, maybe make sure they have their food handlers certification. Just because the staff are teenagers does not mean that they are not supposed to have it because they are. The store is badly managed either by the manager itself or by the owner. Regardless whoever is in charge they really do not know what they are doing. I will no longer patronize this store because of all the problems that they have. I have owned restaurants. I have been in the food business for 45 years plus. I stopped there today just to get a medium size soft drink (accordingly the average cost in Provo, UT the cost is around $2.69 for a medium drink which is still pretty dang high.) But when I went to check out, they wanted $3.50. That was sticker shock. I told them that they could keep the drink and this was after the girl was very rude on the speaker thinking that I was ordering a combo and not listening to what the order was. If you are patronizing the store be very careful what you are being rung up cost wise. Because I believe they’re gonna charge you. This isn’t the first time that I’ve had that happen and I refuse to pay And I’m going to get a hold of Wendy’s corporation to see what we can do. By the way the average cost for a medium drink at McDonalds is $1.69. Other places are around the same price.
• BE

  Bryce Esau

  Dec 2, 2025
  5.0
  Everything as expected
• EF

  Evelyn Ford

  Nov 29, 2025
  1.0
  Came in and ate in the dining area about 630pm service was less then par the young man up front was not friendly and was being weird about the sauces, told my friend he could only have one sauce, after getting the food I went up front to purchase a few more sauces more then willing to pay for them I don’t mind I get hard times, he then ignored me while him and 2 other employees were on the phone so I handed him 2$ for 2 ranch sauces he then tried to ask me for another dollar then changed his mind im not sure why 2 sauces would be 3$ but definitely won’t be coming back to this location
• BT

  Brock Thatcher

  Nov 20, 2025
  1.0
  They did not give us all the food we paid for and the bag was literally dripping grease when they gave it to me
• NN

  Nathan N

  Nov 15, 2025
  1.0
  They wanted extra money just for a single ranch packet for my fries. Never go to this Wendy's.

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