Wendy's

3.4
989 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1066 S. University Ave., Provo, UT
84601, United States

Hours

Reviews

3.4
989 reviews
5 stars
335
4 stars
226
3 stars
128
2 stars
87
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.

Food Freshness

Many customers reported receiving cold, overcooked, or stale food, indicating a lack of freshness.

Order Accuracy

Several customers experienced issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Multiple reviews mentioned dirty conditions in the restaurant, including sticky floors and unsanitary kitchen areas.

Staff Attitude

While some staff were praised for being friendly, many reviews noted a general lack of courtesy and professionalism among employees.
  • NN
    Nathan N
    Nov 15, 2025
    1.0
    They wanted extra money just for a single ranch packet for my fries. Never go to this Wendy's.
  • TB
    Trey Burningham
    Nov 5, 2025
    1.0
    Horrid service with employees in bad mood. Gave the wrong food and wouldn’t let me switch it.
  • SR
    Sam Reall
    Oct 28, 2025
    1.0
    We had a starving student deal that is specifically for this location and the manager said they don’t accept those and it’s for other locations (even though we showed her it’s for this location on the thing). She was very rude and condescending to my wife when she just asked about why they didn’t take it. The burgers were very dry and terrible food quality.
  • LG
    Lauren G
    Oct 11, 2025
    1.0
    "no hair in my food" should be a given. It was gray. Whoever has short gray hair... You need a hairnet.
  • GT
    Garrett Trumble
    Sep 29, 2025
    2.0
    No things was fresh. Old fries, hamburgers were not fresh, were overcooked. Chicken sandwich was not fresh, service was bad and took a very long time as well. And Never go through the drive through here

Frequently Asked Questions About Wendy's

Is 1066 S. University Ave. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.