Wendy's

3.6
965 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
122 East 1230 North, Provo, UT
84604, United States

Hours

Reviews

3.6
965 reviews
5 stars
342
4 stars
255
3 stars
139
2 stars
78
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing long wait times in drive-thru and at the counter.

Staff Attitude

Feedback on staff attitude varied, with some praising friendly service while others reported rudeness and unprofessional behavior.

Food Quality

Food quality received mixed reviews; some customers enjoyed their meals while others complained about cold or poorly prepared food.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.

Order Accuracy

There were multiple complaints about incorrect orders and issues with mobile app orders.
  • SH
    Shelby Ane Hawkes
    Nov 4, 2025
    1.0
    Understaffed, but wouldn't take in person orders. Kept trying to keep up with mobile orders and told us "sorry im falling behind on orders" rather than taking our order. Massive line of people behind us. Waited 20 minutes then left.
  • PB
    Pen B
    Oct 24, 2025
    5.0
    Chicken :)
  • RP
    Robyn Price
    Oct 14, 2025
    5.0
    Stopped in for a quick lunch. Excellent and fast service. My food was prepared perfectly and was delicious.
  • AB
    Adam Barber
    Oct 13, 2025
    1.0
    Slowest Wendy’s on the face of the earth. Waited 20 minutes in drive through for 3 cars to pass through and get food
  • IH
    I Hansen
    Sep 25, 2025
    5.0
    Great, quick service!

Frequently Asked Questions About Wendy's

Is Provo Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.