Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
989 reviews
5 stars
363
4 stars
257
3 stars
139
2 stars
78
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, particularly highlighting individual employees for their exceptional service.
Speed of Service
While some reviews noted quick service, others reported long wait times, especially during busy hours, leading to mixed experiences.
Food Quality
Feedback on food quality was varied; some customers enjoyed their meals while others complained about cold or poorly prepared food.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary food handling practices.
Order Accuracy
There were multiple complaints regarding incorrect orders and issues with mobile app rewards, indicating a need for improvement in order accuracy.
- DBDerek BudgeDec 29, 20255.0Super friendly staff, clean dining rooms and bathrooms and quick service. Tonya took my order and was super helpful and brought my food to me as I am in a wheel chair
- JBJ BrackenDec 29, 20255.0We had a phenomenal experience at this Wendy's! The person at the drive thru, Justus, was knowledgeable and patient. We were trying to navigate using boo book coupons and he wasn't annoyed or rushing us like we've experienced at other fast food locations. Our order was accurate, warm, and they even remembered our sauces! (Which never happens!!) We will for sure be returning to this location after such a great customer service experience.
- KHKaitlyn HawthorneDec 17, 20255.0Tonya was amazing! She made the experience so much better. This Wendy’s was b very kept up and it was a very enjoyable experience.
- GLGeorge LiddleDec 17, 20255.0Tanya helped me out and provided phenomenal service while making me feel comfortable and taken care of! Will definitely come back!
- LBLuke BakerDec 17, 20255.0Tonya was amazing. Best customer service I’ve ever had she deserves a raise for how accommodating and kind she is!!
Frequently Asked Questions About Wendy's
Is Provo Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's in Provo, UT?
Wendy's in Provo is open every day from 6:00 AM to 1:00 AM, including drive-through service.
Does this Wendy's location in Provo serve breakfast?
Yes, Wendy's Provo location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides available.
How can I order Wendy's food for delivery or takeout?
You can order Wendy's for delivery or takeout via the Wendy's app or at order.wendys.com by selecting this location and entering your address.
Is the drive-thru available at the Provo Wendy's?
Yes, the drive-thru is available daily from 6:00 AM to 1:00 AM at this Wendy's location.
What payment options are accepted at Wendy's Provo?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa at this location.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and on posters in the restaurant. Crew members can assist you in finding this information.
How do I contact Wendy's in Provo with questions or feedback?
You can call Wendy's Provo directly at (801) 377-8063, or reach the Customer Care team via live chat or phone at 888-624-8140, and also submit feedback through their online survey.
Are there any nearby universities or colleges close to Wendy's in Provo?
Yes, Brigham Young University (BYU), a private college and university, is nearby. Visitors or students can easily visit Wendy's for quick meals before or after classes.
What other dining options are near Wendy's in Provo?
Nearby dining options include Moyamo (Korean and Asian cuisine), Penguin Brothers (ice cream shop), Rancherito’s Mexican Food, and Pizza Hut, offering a variety of food choices for customers in the area.
What nearby services can customers access when visiting Wendy's at 122 East 1230 North?
Customers can also find nearby services such as Epiphany Hair Design beauty salon and Campus Tire Pros and Auto Service for automotive needs when visiting the area around Wendy's.