Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 899 S University Ave in Provo. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers reported a mix of experiences with staff, ranging from friendly and attentive service to rude and unhelpful interactions.
Food Quality
There were numerous complaints about food quality, including incorrect orders, cold or poorly prepared items, and instances of food poisoning.
Speed of Service
Many reviews highlighted slow service, with long wait times for food orders, especially during busy periods.
Cleanliness
The restaurant was generally noted as clean, but some reviews mentioned issues with food safety and cleanliness in food preparation.
Management Issues
Several customers expressed dissatisfaction with management, citing poor handling of complaints and lack of professionalism.
PP
P.Wright
4 days ago
5.0
Their food is always good I recommend having it grilled you can now have the option to have anything grilled ! Cheesy been and rice ..... Grilled -yummy
EK
Eric Kim
Feb 19, 2026
1.0
20 minutes for your order and if you dare wait at the front table you get told to sit down like you're a child
MB
Matt Brahm
Feb 16, 2026
5.0
Best Taco Bell in Provo
BJ
B J
Jan 28, 2026
3.0
Uh oh... I ordered from here the other day around lunchtime and everything was perfect!
Today I ordered after 8pm and clearly whoever is working there around this time does not care about their job or the customers.
No diablo sauce. No straw for drink. Items skimped on with far less ingredients than normal. Unacceptable. Theres no way you're out of diablo sauce, theres no way you're out of straws, so why weren't either in my bag?
I usually don't leave bad reviews but come on, whoever is skimping on ingredients needs to be re-trained. I say this as someone who worked in restaurants for over 10 years: you can absolutely do better than this. Zero excuse for this.
Why are the potato tacos I ordered extremely light on potato? One of them was basically a rolled up tortilla with a few pieces of lettuce and potato with a HUGE glob of sauce....
Taco Bell is my go-to fast food across the country because the quality is usually standardized no matter what town I'm in, but apparently thats not the case with this location.
TS
Tony Solis
Jan 17, 2026
5.0
Here me out, I highly disliked taco bell for years 20+ years, but a coworker gave me a Cheesey bean and rice burrito a few months ago because he always orders like 5 of them for lunch. One bite and I was hooked. For $1.69 each, they are definitely worth it!