Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Provo Subway® Restaurant at 654 East 300 South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported rude or unprofessional behavior from staff, leading to a negative dining experience.
Food Quality
Several reviews mentioned issues with food quality, including stale bread, incorrect orders, and lack of fresh ingredients.
Order Fulfillment
Customers frequently experienced problems with their orders, including missing items, incorrect sandwiches, and long wait times.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions and unsanitary practices.
Management Issues
There were complaints about poor management, including staff shortages and inadequate training, affecting overall service.
BW
Brayden White
Oct 17, 2025
1.0
Horrible subway. Specifically requested for roasted on my mobile order and they did not toast it
AO
Allison Owen
Oct 11, 2025
1.0
Don’t plan on using any gift cards or coupons here they got a “new system” which apparently reverted them back to the 1900’s so they can no longer scan anything. Super frustrated.
CT
Carol Tembo
Sep 6, 2025
5.0
Love their meals. Great variety
CJ
Corrin Jensen
Aug 14, 2025
5.0
Every time I've been in the employees are very friendly and my sandwich is always great!!! The staff is great about adding extra pickles for me! I've never had a bad experience ordering in person or online for pick ups at this location.
AA
Abracadabra
Aug 9, 2025
1.0
Waste of time and money 🤨
Guys (employees) acted snobby, they were busy having their own personal chat, while supposedly "working" 🙄 But their full attention wasn't in the ones that pay their paycheck "i.e. the Customer," which is absolutely wrong!! So of course the product came out in whichever way 😒 With an attitude of "oops! Suck it up and deal with that!!" 🤨
Ordered my sub toasted to go, and I got a nasty soggy, doughy mess!! Spilling juices all over, of I don't know of what, because I NEVER requested a dressing!!! 🤨🙄 Yuck!! 😝
First and last time!!!
What is the address and location of this Subway restaurant?
The Subway restaurant is located at 654 East 300 South, Southtown Plaza, Provo, UT 84601, USA.
What are the operating hours for the Subway at Southtown Plaza?
The Subway is open Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Does this Subway location offer pickup and delivery services?
Yes, this Subway offers both curbside pickup and delivery services for your convenience.
Can I dine in at the Subway located in Southtown Plaza?
Yes, this Subway serves dine-in customers in addition to takeout and delivery options.
What kind of meals does this Subway restaurant serve?
This Subway serves breakfast, lunch, and dinner with fresh sandwiches, wraps, salads, and cookies.
Does this Subway provide catering services for events?
Yes, this Subway location offers catering services to meet your event needs.
How can I view the menu or place an order online?
You can view the menu and place orders online via their official menu page: https://subway.com/en-us/restaurant/48107-0/menu
What nearby places can I visit if I want to explore around this Subway?
Nearby places include the Provo Car Medic LLC for automotive repair, Money Access Utah for financial services, and Mercado 5 De Mayo grocery store for shopping.
Are there other food options near this Subway in Southtown Plaza?
Yes, nearby dining options include Chinatown Restaurant, PizzaForno, and China Town, all within walking distance from Subway.
Where can I access financial services near this Subway location?
Close to Subway, you can visit Vigo for money transfer services, Western Union for financial services, and CoinFlip Bitcoin ATM at Stogies for ATM services.