Subway

3.5
252 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Provo Subway® Restaurant at 654 East 300 South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
654 East 300 South, Provo, UT
84601, United States

Hours

Reviews

3.5
252 reviews
5 stars
107
4 stars
43
3 stars
25
2 stars
14
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude behavior and poor customer service.

Food Quality

Food quality varied significantly; some customers enjoyed fresh and well-made sandwiches, while others complained about stale bread and missing ingredients.

Operational Issues

Frequent complaints about the store being out of key ingredients, poor management, and issues with online orders not being fulfilled.

Cleanliness

The cleanliness of the store received mixed reviews, with some customers noting a clean environment while others reported dirty conditions.

Staffing Problems

Many reviews highlighted issues with staffing, including long wait times due to insufficient employees and employees being distracted or unmotivated.
  • RJ
    Rhiannon Jarvis
    Dec 23, 2025
    5.0
    I had an excellent experience with **Subway** when placing a large order for 15 footlong subs and two topping platters. Zane, the manager, followed up promptly, answered my questions, honored special requests (extra wrappers and tax-exempt), and had everything ready right on time. The sandwiches were perfectly made, neatly wrapped, and a huge hit. Outstanding service—I’ll definitely be using this location again. Thanks, Zane!
  • HR
    Hunter Rast
    Dec 1, 2025
    3.0
    The subway itself isn’t my favorite. It was missing a lot of things I wanted, however the service was fantastic. I had a worker named victor. He was very helpful and friendly
  • RG
    Roberto Henrrey Tomasto Gutierrez
    Nov 29, 2025
    5.0
    Excelente lugar,tranquilo, buena atención y comida fresca .
  • BW
    Brayden White
    Oct 17, 2025
    1.0
    Horrible subway. Specifically requested for roasted on my mobile order and they did not toast it
  • AO
    Allison Owen
    Oct 11, 2025
    1.0
    Don’t plan on using any gift cards or coupons here they got a “new system” which apparently reverted them back to the 1900’s so they can no longer scan anything. Super frustrated.

Frequently Asked Questions About Subway

What is the address and location of this Subway restaurant?

The Subway restaurant is located at 654 East 300 South, Southtown Plaza, Provo, UT 84601, USA.

What are the operating hours for the Subway at Southtown Plaza?

The Subway is open Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.