Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Provo Subway® Restaurant at 1220 N 900 E brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the freshness and taste of the sandwiches, with some calling it the best Subway they've had in years.
Service Speed
Numerous reviews highlighted slow service, with complaints about long wait times both in-store and for online orders.
Staff Attitude
While some employees received commendations for their friendliness and helpfulness, others were criticized for being rude or unprofessional.
Cleanliness
The cleanliness of the restaurant was noted positively by several customers, although some mentioned issues with the overall condition of the store.
Management Issues
Several reviews pointed out problems with staffing and management, including being understaffed during busy times and employees not being adequately trained.
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Devin Bean
Feb 5, 2026
5.0
I'm not sure who was running this subway today but you deserve so much praise!!!!
This was honestly the best Subway I have had since 2005. The bread was so fresh, I got my sub toasted and usually when I do that the sub is overdone and hard. Today? Nope it was perfectly balanced and toasted. The portions were FILLED! Honestly so much chicken in my sweet onion teriyaki chicken sandwich! Everything was so freaking delicious and I just sat there amazed at how it felt to actually eat a really freaking good Subway sandwich again! This is how Subway should taste! I also ordered cookies and my goodness, they were fresh, perfectly soft and not doughy or hard and overcooked! Kudos to the team here and I'll definitely be a returning customer!!!!
MV
Matthew Vaughn
Nov 17, 2025
1.0
Called this Subway to ask a few questions about a school entrepreneurship project. The person who answered didn't seem too interested in it. I respect and understand that they probably get a lot of spam calls and thought that I was a spam call, but they hung up one me.
When I called again, they told me to take them off their call list. I made it clear that it was not spam and just wanted to talk with someone who could help me, but she hung up on me again. I just wanted to ask some questions and get some help. It would have been nice if someone had just helped me to know what I could or couldn't do. They just hung up on me. I would have been totally fine if the answer had been no.
Nothing against Subway itself, and the employee was doing what they thought was right, so no hard feelings toward them. I just wish I had gotten a little bit more help.
EB
Elinor Beard
Oct 18, 2025
5.0
Dude, no joke, actually best subway I’ve ever had, whoever the dude was working, he was all alone working, and he absolutely slayed away on my sandwiches. Yeah, I say sandwiches cause I actually purchased 6. Yeah I’m insane, but I had coupons that where about to expire, buy one get one free footlongs, I had to use them. The guy, he was so awesome, idk what his name was, but gave him a raise, and he even donated plasma earlier in the day, he’s a saint. He was funny, he was friendly, he was an absolute chef. Those sandwiches absolutely made my entire week, thank you! So! Much! Will be coming back with or without my coupons
AD
Alex Duncan
Sep 18, 2025
2.0
Guys, can you please train your staff that in-store customers are a higher priority than online ones who haven’t shown up yet?
I just waited first in line (hadn’t eaten all day and starving) and after 20 minutes, the girl behind the counter started making ANOTHER online order without even asking what I wanted. I left because she was going to do another 3 online orders before taking my order and I had already waited for forever.
Just ate at firehouse subs and it was delicious. Oh, and they took my order when I walked in which was a nice touch.
The Subway restaurant is located at 1220 N 900 E, Provo, UT 84604, USA.
What are the operating hours of Subway at 1220 N 900 E, Provo?
Subway is open from 9:00 AM to 10:00 PM Monday through Saturday and is closed on Sundays.
Does Subway offer curbside pickup and delivery services?
Yes, Subway provides both curbside pickup and delivery services for customer convenience.
What meal times does Subway serve at this location?
This Subway location serves breakfast, lunch, and dinner.
Can I dine in at the Subway located at 1220 N 900 E?
Yes, this Subway restaurant serves dine-in customers.
Does Subway offer catering services at the Provo location?
Yes, Subway offers catering services to assist with your event needs.
How can I see the Subway menu online?
You can view the menu online at https://subway.com/en-us/restaurant/2423-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=2423&utm_campaign=evergreen-2020.
Are there nearby dessert shops to visit after dining at Subway?
Yes, nearby dessert options include Wailoaloa Shaved Icecream and Wailoaloa Shave Ice, both offering shaved ice and ice cream treats.
What educational institutions are near the Subway restaurant in Provo?
Nearby educational institutions include BYU School of Music, BYU Law School, Lighthouse Montessori Academy, and BYU Comprehensive Clinic.
Which nearby locations could help visitors navigate to Subway in Provo?
Visitors can use landmarks such as BYU Heritage Halls accommodation and BYU Bowling & Games Center to find their way to Subway at 1220 N 900 E.
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