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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Provo, UT. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1296 N. State Street for the ultimate SONIC experience!
Numerous customers reported long wait times, rude staff, and incorrect orders, leading to a frustrating experience.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the taste and quality, including issues with incorrect items and poor preparation.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and improperly handled food items.
Staff Behavior
Feedback highlighted a mix of friendly and rude staff interactions, with some employees praised for their service while others were criticized for being disrespectful.
AT
Andy Talbert
Feb 13, 2026
1.0
How are you going to charge me $5 for a large order of onion rings and then give me this? What is it $1 per little ring? Come on
JC
Jaxon Card
Feb 1, 2026
1.0
Extremely disrespectful staff, some of the worst service and food I’ve ever had. Management is very inexperienced and incompetent not willing to help out paying customers. Really really disappointed in this company and will never eat here again cause of the truly terrible staff.
CN
Collin Nielsen
Jan 30, 2026
1.0
I just got some food here today with 3 sauces and 2 of the sauces were opened when I got them. This is not safe and shouldn’t ever happen. The food was alright but it definitely worried me to eat it considering the rest.
JY
Jeff Young
Jan 22, 2026
4.0
Good food and nice employees... It was just a little dirty.
DD
Davis
Jan 8, 2026
1.0
Never eating sonic again after this tbh, the prices were good but the food I got smelled like complete skunk weed like they had been hotboxing in the kitchen for real, had to drive with my windows down the rest of the day it stunk up my car so bad. SAD