Papa Johns Pizza

3.2
273 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Provo, UT, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Provo pizza for any occasion. Call us for pizza delivery in Provo or stop by 1283 N University Ave for carryout to order the best pizza in Provo, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1283 N University Ave, Provo, UT
84604, United States

Hours

Reviews

3.2
273 reviews
5 stars
104
4 stars
44
3 stars
17
2 stars
18
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and unhelpful responses.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Delivery Issues

Many complaints about late deliveries, with some orders taking over two hours to arrive.

Food Quality

Inconsistent food quality, with reports of undercooked pizza and poorly assembled orders.

Cleanliness and Safety

Concerns raised about cleanliness and health standards in the restaurant.
  • DT
    David Taylor
    4 days ago
    1.0
    Horrible.under cooked manager said to call later and they would redo my order for free. They conveniently lost my number and name. Not a happy customer.
  • DA
    De anna
    Dec 18, 2025
    3.0
    First time Papa John experience. Pizza was 7 out of 10, barely tasted any sauce. The driver was delightful. If you charge $4.50 for delivery, your driver is NOT getting a additional tip, you just took their tip, give it to them yourself. A $12.00 order had a final cost of $19.28. The person who took my order by phone was deceptive and pushy. I ended with some congealed coagulated butter garlic sauce that I had no need for, but apparently paid eighty cents each for the privilege of having them included inside my box, touching and contaminating my food before it ever reached me. That is unacceptable anywhere. I was able to eat the slices that had not been contaminated, but given the uneven disproportionate application of toppings, there were only three slices, of a large pizza, that were correctly assembled, unfortunately, they were also contaminated slices. I appreciate cultural diversity, but some accents are very challenging for hearing challenged persons when communicating by phone. Hidden costs, demands for additional tips ATER the business owners stole the first one under the guise of a "delivery fee", there were olives on only three slices of a large pizza, where the tomatoes are, I have no idea, but they're not on the pizza, as ordered. The order desk had large communication challenges, and my was food contaminated with plastic cups inside the box. Do you KNOW how filthy those little cups of sauces are? I don't not recommend. I will not be purchasing from here again.
  • EM
    Eved Mendoza
    Nov 20, 2025
    1.0
    Whole place sucks. Gotta use gloves when preparing food, major health violations, seems like either you wanna cheat people out money or you don't know what your doin . Almost every staff doesn't seem know what they're doing except 1 new person who was understanding (p.s) ordered breads and instead of what they were supposed to be they look like left over pizza crust.
  • IW
    Isaac Workman
    Sep 30, 2025
    5.0
    I met a wizard here who granted me 50% off pizza. He only spoke in rhymes and riddles though.
  • MB
    Matt Bevington
    Sep 26, 2025
    5.0
    Everytime I come here I get amazing service these guys are the best!!!

Frequently Asked Questions About Papa Johns Pizza

What are the delivery and takeout hours for Papa Johns Pizza in Provo, UT?

Papa Johns Pizza offers delivery and takeout from 9:30 AM to midnight Monday through Friday, and from 10:00 AM to midnight on Saturdays and Sundays.

Does Papa Johns Pizza offer no-contact delivery services?

Yes, Papa Johns Pizza provides no-contact delivery to ensure safety and convenience for customers.