At Papa Johns Pizza in Provo, UT, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Provo pizza for any occasion. Call us for pizza delivery in Provo or stop by 1283 N University Ave for carryout to order the best pizza in Provo, along with breadsticks, wings, and more!
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and unhelpful responses.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer frustration.
Delivery Issues
Many complaints about late deliveries, with some orders taking over two hours to arrive.
Food Quality
Inconsistent food quality, with reports of undercooked pizza and poorly assembled orders.
Cleanliness and Safety
Concerns raised about cleanliness and health standards in the restaurant.
DT
David Taylor
4 days ago
1.0
Horrible.under cooked manager said to call later and they would redo my order for free. They conveniently lost my number and name. Not a happy customer.
DA
De anna
Dec 18, 2025
3.0
First time Papa John experience. Pizza was 7 out of 10, barely tasted any sauce. The driver was delightful. If you charge $4.50 for delivery, your driver is NOT getting a additional tip, you just took their tip, give it to them yourself. A $12.00 order had a final cost of $19.28. The person who took my order by phone was deceptive and pushy. I ended with some congealed coagulated butter garlic sauce that I had no need for, but apparently paid eighty cents each for the privilege of having them included inside my box, touching and contaminating my food before it ever reached me. That is unacceptable anywhere. I was able to eat the slices that had not been contaminated, but given the uneven disproportionate application of toppings, there were only three slices, of a large pizza, that were correctly assembled, unfortunately, they were also contaminated slices. I appreciate cultural diversity, but some accents are very challenging for hearing challenged persons when communicating by phone. Hidden costs, demands for additional tips ATER the business owners stole the first one under the guise of a "delivery fee", there were olives on only three slices of a large pizza, where the tomatoes are, I have no idea, but they're not on the pizza, as ordered. The order desk had large communication challenges, and my was food contaminated with plastic cups inside the box. Do you KNOW how filthy those little cups of sauces are? I don't not recommend. I will not be purchasing from here again.
EM
Eved Mendoza
Nov 20, 2025
1.0
Whole place sucks. Gotta use gloves when preparing food, major health violations, seems like either you wanna cheat people out money or you don't know what your doin . Almost every staff doesn't seem know what they're doing except 1 new person who was understanding (p.s) ordered breads and instead of what they were supposed to be they look like left over pizza crust.
IW
Isaac Workman
Sep 30, 2025
5.0
I met a wizard here who granted me 50% off pizza. He only spoke in rhymes and riddles though.
MB
Matt Bevington
Sep 26, 2025
5.0
Everytime I come here I get amazing service these guys are the best!!!
What are the delivery and takeout hours for Papa Johns Pizza in Provo, UT?
Papa Johns Pizza offers delivery and takeout from 9:30 AM to midnight Monday through Friday, and from 10:00 AM to midnight on Saturdays and Sundays.
Does Papa Johns Pizza offer no-contact delivery services?
Yes, Papa Johns Pizza provides no-contact delivery to ensure safety and convenience for customers.
Where is Papa Johns Pizza located in Provo?
Papa Johns Pizza is located at 1283 N University Ave, Suite 100, Provo, UT 84604.
How can I order Papa Johns Pizza online for delivery or carryout?
You can order online for delivery or carryout through the Papa Johns website or app using the provided links on their profile.
What types of food and products does Papa Johns Pizza offer?
Papa Johns Pizza offers pizza, wings, breadsticks, cheesesticks, desserts, and beverages.
Does Papa Johns Pizza have any special deals or promotions?
Yes, you can find current Papa Johns deals and specials by visiting their specials page linked in their profile.
What other pizza restaurants are competitors of Papa Johns in the Provo area?
Competitors include Pizza Hut, Domino's, Little Caesars, Papa Murphy's, and Marco's Pizza.
What nearby dining options are available around Papa Johns Pizza?
Nearby dining options include Koi Express Sushi Wrap & Ramen, Paleta Bar Provo, Shhh Up Cafe, Koi Ramen Provo and Shhh Up Cafe, Chipotle Mexican Grill, Dutch Bros Coffee, Sweeto Burrito, Real Famous BBQ, MOOYAH Burgers, Fries & Shakes, and Tai Chi Bubble Tea.
Are there useful nearby amenities for customers visiting Papa Johns Pizza?
Yes, nearby amenities include CVS Pharmacy, CVS Beauty, The Exchange Network ATM, LibertyX Bitcoin ATM, and UPS Access Point location for shipping needs.
What healthcare services are located near Papa Johns Pizza?
Nearby healthcare services include Sundance Implant and Periodontal Center, Summit Foot and Ankle Specialists, Preferred Family Clinic, Aspen Women's Center, Hanger Orthopedics, Michael D. Nelson, CMHC, Schiffman Dental, Utah Valley Pediatrics, Utah Valley Vision Care, Provo Family Dentistry, Stonehaven Dental, Provo Dental Assisting School, Dr. Jeffrey E. Perrero, and The Dental Edge.