Brand Certified
McDonald's
3.3(3274 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
211 W 1230 N, Provo, UT
84604, United States
Certified by McDonald's • Feb 22, 2026
(801) 374-6909
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.3
3,274 reviews
5 stars
997
4 stars
645
3 stars
607
2 stars
284
1 star
741
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, with multiple instances of staff being dismissive or unhelpful.
Food Quality
Numerous reviews mentioned cold, stale, or incorrect food orders, raising concerns about food freshness and preparation.
Speed of Service
Several customers experienced long wait times, both in the drive-thru and inside the restaurant, leading to frustration.
Staff Attitude
There were complaints about unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
- BRBradley Riches1 day ago2.0You're going to get pulled forward or directed to a parking spot to wait for your food regardless if there's a line or not. Accuracy is solid though.
- JFjulie FranklinFeb 19, 20261.0McDonalds, in Heber City has such high prices and the quality of food has certainly gone down. $4.68, for a med fry, omg your kidding me.
- VBVivian BarnesFeb 11, 20261.0Can someone explain to me why I ordered a 4 piece nugget and instead got a 4 piece nugget box full of loose ranch? I kid you not. Honestly a great prank but what did I do to deserve this?? All I wanted was some nuggs!
- TMThe Atrium Midkiff&sonsFeb 8, 20261.0Starting with the two guys at the window looking at me immediately like they hate customers and I was just an inconvenience to them. The guy at the windows hands me drinks with soda dripping off the side, hands me a greese soaked bag, almost drops the bag because when he's handing it to me he's laughing looking at his coworker. We were missing apple slices, the fries were cold like they were sitting for hours, the taste of oil was bad not clean at all. My burger had more lettuce in the side of the box then on it. The sauce was dripping off the side. These boys have bad accuracy and no work ethic. This McDonald's needs to be gutted and built from the ground up with people who have pride and work ethic. Management has completely failed
- RWRose WeasleyFeb 8, 20261.0Came to this McDonald’s expecting to have a great time with friends after the BYU game. Was sorely disappointed. Tyler the manager was very rude when I approached him about my sundae having zero ice cream. The person who ordered before me got a sundae as well and got a normal amount. Tyler (who somehow became the manager of this pothole) told me that he couldn’t do anything even though he was walking around the kitchen looking like a lost child. Very disappointed with the whole experience, would definitely recommend going to any other McDonald’s. You’ll thank me later
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Provo, UT?
McDonald's in Provo, UT is open 24 hours every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's operates its drive-thru 24 hours a day, seven days a week.
What delivery and pickup options are available at McDonald's Provo?
They offer delivery, same-day delivery, no-contact delivery, and curbside pickup services.
Can I order McDonald's food online or via an app?
Yes, you can order using the McDonald's App available on iOS and Android or via their online ordering link.
What payment methods are accepted at McDonald's in Provo?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Provo?
It is located at 211 W 1230 N, Provo, UT 84604, USA.
What nearby places can I visit before or after my meal at McDonald's?
Nearby places include The UPS Store 5266 for mailing needs, and 180 Tacos or Nico's Pizza if you're exploring other dining options.
Are there fitness or recreational facilities near McDonald's in Provo?
Yes, Man Expos gym is nearby for fitness enthusiasts looking to work out before or after visiting McDonald's.
What services related to home and business care are near McDonald's?
Nearby businesses include Shred Nations for shredding services and Fixaxion Painting for building supplies and painting.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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