McDonald's

3.3
3216 reviews
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Business Details

211 W 1230 N, Provo, UT
84604, United States
(801) 374-6909
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
211 W 1230 N, Provo, UT
84604, United States

Hours

Reviews

3.3
3,216 reviews
5 stars
981
4 stars
640
3 stars
602
2 stars
277
1 star
716

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, such as cold or stale items, and improperly cooked burgers.

Cleanliness

Customers noted that the restaurant was not consistently clean, with dirty tables and floors being a common complaint.

Customer Loyalty

Some long-time customers expressed disappointment over changes in service and hours, indicating a loss of loyalty to the location.

Positive Experiences

Despite the negative feedback, there were mentions of friendly staff and enjoyable food experiences from some customers.
  • CR
    Carden Reynolds
    5 days ago
    1.0
    Had me pull over and wait for my food for almost 30 minutes. They brought me 3 different meals that weren’t even mine.
  • JA
    Jordan Anderson
    Nov 17, 2025
    1.0
    I'll come here five times in the last week every single meal of mine has been cold get chicken nuggets ice cold get hash browns ice cold as a food manager I see what they're doing they're just not changing the product cuz they're trying to manage the waste it's disgusting they're serving people old food to save on their bonuses
  • HD
    Henry Dotson
    Nov 14, 2025
    1.0
    Probably the worst McDonald’s I’ve ever been to. Every time I’ve been to this McDonald’s the fries are always stale, they’re always out of something, the service is horrible and the employees are rude.
  • SS
    Seta Sione
    Nov 12, 2025
    1.0
    We just ordered our food and it never fails that the food is cold and you can tell it’s been sitting. Nothings fresh smh. This McDonald’s is horrible. You would think the food is fresh but all we got is cold food and everything is nasty 🤮🤮🤮 When: 11/12/25 Time:3:15am
  • NS
    Nikola Stephens
    Nov 8, 2025
    2.0
    As a frequent goee here, I think I am qualified to give this place a proper ranking. Inside and outside, it seems like a normal McDonald's. Not surprising. However, there were some... questionable aspects when ordering. One time we went, they were out of any large meal, but they were not out of medium meals. How do you even run out of large meals??? And just recently, they were fresh out of trays and all of the kiosks didn't work except ONE. The food was just your average McDonald's food. Nothing too crazy.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Provo, UT?

McDonald's in Provo, UT is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's operates its drive-thru 24 hours a day, seven days a week.