Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,694 reviews
5 stars
866
4 stars
567
3 stars
477
2 stars
216
1 star
568
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service, indicating a consistent problem with staff efficiency and order accuracy.
Cleanliness
While some reviews noted cleanliness, many others highlighted dirty tables and unsanitary conditions, suggesting a lack of consistent maintenance.
Food Quality
Several customers complained about food quality, including stale items, incorrect orders, and poorly prepared meals, leading to dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service at times, indicating that experiences can vary significantly.
- DCdominic cheneyDec 28, 20251.0I went here with my family and they got there about 20 minutes before I did and they still hadn't gottent there food so we tried to order but no one would take our order my cousin that was with us had asked a person for there cups that were right behind them and they said just a sec after they had given someone a small cup lid then the sec was 20 minutes it is not worth the wait these people are absolutely awful they shouldn't be working fast food if they can't do the simplest thins
- PSPrajwol SharmaDec 26, 20251.0Worst McDonalds in the area. Lazy and uncultured employees. Avoid at any costs. I ordered food and went to pickup but was denied and asked to cancel my order without any reasons. Utter waste of time and money.
- AHAutumn HallingDec 25, 20254.0Bless their hearts they were busy but also they forgot half the Big Mac 😭
- TSTrevor SpencerDec 21, 20251.0Terrible McDonald’s experience. Will not return. Bad Management.
- RCRosee CulbertsonDec 1, 20255.0Great service! French fries had a perfect amount of salt and fish filet sandwich had a perfect amount of tarter sauce. This McDonald's was worth stopping for if your in the go and hungry for fast food.
Frequently Asked Questions About McDonald's
What are the hours of operation for McDonald's at 1225 S University Ave, Provo, UT?
McDonald's at 1225 S University Ave, Provo, UT is open 24 hours every day, Monday through Sunday.
Does this McDonald's location offer a drive-thru service?
Yes, this McDonald's location offers a drive-thru that is open 24/7 every day.
What delivery options are available at this McDonald's?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order food online from this McDonald's?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's?
Yes, McDonald's offers WiFi service to customers at this location.
What nearby places can I visit before or after eating at McDonald's on S University Ave?
Nearby places include Famous Footwear for shopping, Redbox for movie rentals, and the Chevron Station Provo for fuel and convenience items.
Are there banking services close to McDonald's at 1225 S University Ave?
Yes, nearby banking options include Chase and Wells Fargo, offering ATMs and financial services.
Where can I get a car wash near this McDonald's?
The Shiny Shell Carwash is located nearby and provides professional car wash services.
Are there any popular retail stores near McDonald's at this location?
Yes, nearby retail stores include Ross Dress for Less and Reams Boots and Jeans, offering clothing and footwear options.