Service Speed
Many customers reported slow service, particularly with delivery and drive-thru orders, often exceeding expected wait times.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong sandwich preparations.
Food Quality
While many customers praised the taste of the sandwiches, there were complaints about inconsistent quality, such as insufficient toppings and burnt bread.
Customer Service
Feedback on staff interactions was mixed; some customers experienced friendly service, while others reported rude or unhelpful staff.
Overall Experience
The overall sentiment was divided, with some customers expressing loyalty and satisfaction, while others vowed not to return due to repeated negative experiences.