Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers praised the friendly and genuine staff, highlighting their positive interactions and willingness to help.
Drive-Thru Issues
Several reviews mentioned long wait times and issues with the drive-thru setup, causing frustration for customers trying to leave.
Drink Quality
Feedback was mixed regarding drink quality, with some customers expressing dissatisfaction over watery or poorly made drinks, while others enjoyed their selections.
Pricing Concerns
Some customers felt that prices were too high for the value received, particularly regarding add-ons like soft tops.
Overall Experience
Despite some negative feedback, many customers expressed a strong loyalty to the brand and a desire to return due to the overall positive atmosphere.
CV
Carlos Velásquez
4 days ago
4.0
I will be glad that you include lactose free milk!
ZH
Zak H
Nov 13, 2025
5.0
Better than Starbucks! You actually get a good sized drink, when you order a large. I recommend the Picture Perfect!
AB
Anabel Barrios
Nov 5, 2025
5.0
Folks kind nice help with big smiles always try to help you.
NJ
Nimbe Juarez
Nov 1, 2025
3.0
Every time it’s been amazing, friendly staff but this time total opposite, a genius decided to put the drive thru line right behind the parking spot making it impossible for us to leave, I’ve been here over 30 minutes trying to leave but the line behind me is endless, there is at least 4 other cars trying to leave too but we can’t move
JB
Jodie Brittner
Sep 25, 2025
2.0
Although I've been a fan of Dutch Bros for a while, the prices of their products have become too high for what you get and I can't fathom continuing to give them more free money. I realize they're not the only place that has raised prices but the worth of the product vs amount you pay = insanity.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 1310 N University Avenue, Provo?
Dutch Bros Coffee at 1310 N University Avenue in Provo is open daily from 5:00 AM to 11:00 PM.
Can I order Dutch Bros Coffee drinks ahead of time?
Yes, you can order ahead using the Dutch Bros app available on iOS and Android, or through their online quick links for curbside pickup.
Does Dutch Bros Coffee offer sugar-free flavor options?
Yes, Dutch Bros offers various sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What forms of payment does Dutch Bros Coffee accept?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Personal check acceptance varies by location.
Does Dutch Bros Coffee have any age requirements for employment?
Company-wide, the minimum age to work at Dutch Bros is 16, though local requirements may vary. It's best to check with the local broistas for specific details.
Are birthday rewards available at Dutch Bros Coffee?
Yes! Download the Dutch Bros app to receive a free drink reward on your birthday. If you don't have the app, you can let your broista know to celebrate with you.
What nearby dining options are close to Dutch Bros Coffee at 1310 N University Avenue?
Nearby dining options include Chipotle Mexican Grill, Sweeto Burrito, Tai Chi Bubble Tea, Real Famous BBQ, Panda Express, Pita Pit, Koi Express Sushi Wrap & Ramen, Papa John's Pizza, and Baskin-Robbins, providing a variety of cuisines to enjoy before or after your visit.
Are there any nearby services that could be convenient when visiting Dutch Bros Coffee?
Yes, nearby services include the UPS Access Point location for shipping needs, CVS Pharmacy for healthcare products, and multiple dental and medical offices such as Dr. Steven Flick DMD and Utah Valley Pediatrics for your convenience.
Is Dutch Bros Coffee close to any educational or university facilities?
Yes, Dutch Bros Coffee is near the BYU Office of Information Technology, making it a convenient spot for students and staff to grab a coffee or snack during their day on campus.