Arby's

3.9
1144 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1474 S 40th E, Provo, UT
84601, United States

Hours

Reviews

3.9
1,144 reviews
5 stars
468
4 stars
337
3 stars
167
2 stars
60
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff and incorrect orders.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others found them cold or poorly prepared.

Speed of Service

Some reviews praised the quick service, while others noted long wait times and slow staff.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others reported dirty restrooms and unsanitary conditions.

Sauce Availability

Many customers expressed frustration over missing sauces in their orders.
  • TC
    Thomas C
    5 days ago
    4.0
    I really enjoyed the Peach Cobbler Roll - very satisfying. The staff seemed pretty tired; I can't blame them - I was feeling the same way. This location is pretty old, and showing signs of its age. Maybe time for an interior refresher. All things considered, though, it was a welcome break for this weary traveler.
  • CC
    Carter Cosper
    Dec 10, 2025
    5.0
    Goated Arby’s, so fast and they gave me all of the correct sauces!
  • RW
    Rob Willardson
    Nov 7, 2025
    5.0
    This is probably the best Arby’s I’ve eaten at. Everything was fresh, dining room was clean, and the fries were piping hot! The staff came around and were riding up, even though it was pretty much clean.
  • JC
    Joe Carey
    Nov 4, 2025
    1.0
    After having their steak nugget bowl tonight, I think I’ve decided to go vegan. Genuinely one of the worst tasting things I’ve ever had and there Mac tasted like plastic. Waste of money would not recommend.
  • TO
    Tim Olson
    Oct 27, 2025
    1.0
    I ordered my food and drove home and the order was wrong. I drove back to Arby’s and the cashier that took my was still at the front counter so I went up to her and said that I ordered a hamburger and got a cheddar sandwich. She gave me a dirty look and said no you ordered this sandwich I said no I did not. So she got mad grabbed the sandwich and threw it in the garbage and mumbled something under her breath. So another lady came to the counter to reimburse the whole order and recharged the whole order. So I said can I get a soda for having to drive back for my trouble and she said no. When the Oder was done the young girl put the bag on the counter and did not say a word. I said thank you for fixing this order and she turned her back on me and did not say a word. Very poor customer service.