Mixed reviews on customer service; some praised friendly staff while others reported long wait times and incorrect orders.
Food Quality
Generally positive feedback on the burgers and shakes, but some customers noted issues with greasiness and incorrect orders.
Cleanliness
Many customers appreciated the cleanliness of the restaurant, including dining areas and bathrooms.
Value for Money
Some customers felt the prices were reasonable for the quality, while others thought it was expensive for what they received.
Atmosphere
The restaurant is described as having a friendly and inviting atmosphere, with some noting it can be too cold inside.
GD
Gina D
2 days ago
1.0
The food was okay. Onion ring were okay. The burger was so smothered in mustard that is all it tasted of but more importantly eating there triggered an allergic reaction. The only things that cause the reaction I had are cats and an artificial lemon found in cheap cleaning products. I suspect improper cleaning meant product ended up in the food. Which wouldn't surprise me since the guy who brought me my order pretended not to speak English when I tried to tell him something only to start speaking it fluently and with no accent when his coworker came back from her break and they started joking around.
There are plenty of burger joints, don't risk being poisoned eating at this one.
MP
Meshel Patten
4 days ago
5.0
My husband has been raving about this burger place and he finally convinced me to come try it, and I’m so glad he did. The burger was incredibly juicy and filling, and the onion rings were cooked perfectly with that ideal crisp bite.
I know it sounds silly, but I’m always skeptical of restaurants with seating close to the entrance. I hate being cold while I’m trying to enjoy my meal, especially during the winter months. Even though we ended up sitting right by the doors, I never felt a draft or got chilly, which was a huge plus.
Overall, the food was delicious, the atmosphere was comfortable, and I would definitely recommend this spot. I’ll absolutely be coming back!
TH
Tyler Heath
6 days ago
3.0
Food is great. I think the taste is pretty good but honestly I’m looking at food to cost ratio. The problem is now there are places better suited for a better price. looking at it you could easily be over $20
Per person. And that’s just a lot. The food portions are a little bit of an issue. I just feel like for $6 on large fry or $8 chicken tenders, there would just be more. So that’s what sends me over the edge to me. The food is good tho If I could add a 1/2 star I would because I did use a coupon (love when restaurants are part of starving student cards, etc). Overall good food, good atmosphere, employees were nice and the place was pretty clean when we sat down. But yea that cost is what drags me down to 3 stars
AJ
Andrew Jefferson
Nov 15, 2025
1.0
We went here for the first time this week. We got burgers, fries and shakes. Burgers and fries were mediocre and the burgers had way too much ketchup on them. The shakes had a weird after taste and weren’t good. There were no lids for the drinks and I had to ask for some. The bathroom was completely out of everything (toilet paper, soap, hand towels). Also they don’t have a number system for their food so the guy who brings it out has to remember who the food goes to and sometimes forgets. Also, the shakes we ordered we got very late. I saw people who came in way after us get shakes before we did. Will probably never come back here again.
HB
Heather Bowers
Nov 11, 2025
5.0
stopped in for a burger on our way to nearby event and were very well fed! The burger pattys are the real deal..good, tasty real quality beef patties. You can customize your burger with all their fun toppings or pick from their favorites. my hubby likes plain bun with meat and cheese so there is nothing to mask the taste of the burger and he said it was delicious. We will definitely be back!
Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.
What are the operating hours of Wayback Burgers in Pleasant Grove?
Wayback Burgers is open Monday to Saturday from 10:30 AM to 10:00 PM, and on Sunday from 10:30 AM to 9:00 PM.
Does Wayback Burgers offer delivery and pickup services?
Yes, Wayback Burgers provides both in-store pickup and delivery services.
How can I place an order for delivery from Wayback Burgers?
You can place a delivery order through their online menu at https://order.waybackburgers.com/menu/wayback-burgers-pleasant-grove-ut?handoff=delivery.
What payment methods are accepted at Wayback Burgers?
Wayback Burgers accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
Where is Wayback Burgers located in Pleasant Grove?
Wayback Burgers is located at 863 S. North County Blvd, Suite D-E, Pleasant Grove, UT 84062, USA.
Does Wayback Burgers have a mobile app for ordering?
Yes, you can download the Wayback Burgers app to order conveniently from your mobile device.
Which nearby restaurants can I visit along with Wayback Burgers?
Nearby restaurants include Melty (sandwich shop), Wingstop (chicken wings), Panera Bread (cafe and sandwich shop), and Cafe Rio Fresh Modern Mexican (Mexican restaurant).
Are there any nearby places to relax or get wellness treatments after dining?
Yes, nearby wellness options include Prime IV Hydration and Wellness Pleasant Grove, Hand & Stone Massage and Facial Spa, and Aesthetica medical spa.
What financial services are available near Wayback Burgers?
Nearby financial services include Central Bank of Utah, Charles Schwab, and Mountain America Credit Union which can assist you with banking needs while visiting the area.