McDonald's

2.8
1561 reviews
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Business Details

312 E State St, Pleasant Grove, UT
84062, United States
(801) 441-7564
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
312 E State St, Pleasant Grove, UT
84062, United States

Hours

Reviews

2.8
1,561 reviews
5 stars
372
4 stars
223
3 stars
225
2 stars
139
1 star
602

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with reports of rude staff and long wait times, particularly during busy hours.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Food is often served cold or stale, with several customers reporting issues with freshness and preparation.

Cleanliness

The dining area and facilities are often reported as dirty or poorly maintained, impacting the overall experience.

Staff Friendliness

While some customers praised friendly staff, many others reported negative interactions, particularly with certain employees.
  • AG
    Anthony Garcia
    1 day ago
    1.0
    Are they to slow 🐌 making your food
  • JJ
    Jake
    Nov 7, 2025
    5.0
    McDonald's is pretty standard across the board, you either like it or you don't. They made my order correctly. My suggestion is go through the drive through and you'll be able to be served much faster. If you go inside or do curb side pick up, it will take much longer to be served, at least that has been my experience at this location.
  • AR
    Ale Ruiz
    Nov 7, 2025
    1.0
    I ordered a mobile order and I still had to wait 15 minutes and when they brought my order I was missing a hole meal and had to wait another 5 minutes so what’s the point of mobile order if the people ordering there where leaving fast and I only ordered 2 meals
  • P
    *Pink*&*More*
    Nov 2, 2025
    1.0
    We went through the drive-through and brought chicken strips. Got home and found something hanging off of one of the chicken strips. I was like oh my that looks like a feather, and then I started pulling the piece out. I thought maybe it was just a piece of long stringy chicken and it was an actual baby feather.. Ewwww I took it back to the store and they said yeah that’s a feather. Disgusting call the health department.
  • AS
    Astrid Skye
    Oct 18, 2025
    1.0
    The girl in drive thru, I think her name is Ashley, who has a septum nose ring was extremely rude. I went for some breakfast plates and she was extremely rude when she handed it out then when I asked for syrup and sauces she rolled her eyes and said “is that all”. I like coming here but everytime she’s in the drive thru I feel so terrible.
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Frequently Asked Questions About McDonald's

What are the main operating hours for McDonald's in Pleasant Grove, UT?

McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours on Friday and Saturday until 11:59 PM or 12:59 AM for delivery and drive-thru.

Does McDonald's Pleasant Grove offer delivery and pickup options?

Yes, they offer curbside pickup, delivery including same-day and no-contact delivery services via their online platform.