McDonald's

2.8
1577 reviews
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Business Details

312 E State St, Pleasant Grove, UT
84062, United States
(801) 441-7564
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
312 E State St, Pleasant Grove, UT
84062, United States

Hours

Reviews

2.8
1,577 reviews
5 stars
376
4 stars
222
3 stars
227
2 stars
139
1 star
613

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times and orders taking too long to fulfill.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food being served cold or stale.

Customer Service

Feedback indicated a mix of friendly and rude staff interactions, with several customers experiencing poor service and unprofessional behavior.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions reported.

Food Quality

While some customers enjoyed the food, many expressed disappointment with cold, stale, or incorrectly prepared items.
  • TB
    Taylor Breanne
    1 day ago
    1.0
    This is the worst McDonald’s in the world. It’s the closest one to my house and I’d rather drive 15 minutes in either direction so i can actually get decent McDonald’s. Spending money here for my family to eat is a WASTE of money. The food cold and disgusting or filled up only half way. It’s rare that i get my full large drink or my full fry and when i do it’s either cold or the carbonation / syrup is out.
  • IA
    Israel Baquerizo Alvarado
    2 days ago
    1.0
    Today, Saturday, January 10, 2026, to prepare an order, it takes more than an hour, and the people who work there are very slow and boring.
  • RK
    Rachelle Kenter
    Jan 3, 2026
    1.0
    Horrible customer service! I’ve been here multiple times with multiple mistakes. My last visit they messed up 3 times & the worker to bring me out my food was the manager who threw the hamburger in my vehicle & walked off.
  • AA
    A
    Jan 1, 2026
    1.0
    After waiting over 30 mins for my food they hand me some raw burger . I thought maybe I was crazy but I check both patties and the bun is soggy from the blood as well . I tried to get them to replace it they said they can’t do anything about it not their problem they’re too busy
  • JM
    Jarom Mollinet
    Dec 23, 2025
    3.0
    Always a fan of some McDonald’s fries and their drinks just taste better for some reason. What I don’t get is why America’s staple “fast food” joint takes 20 minutes to get through a 5 car line in the drive through every time I visit.
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Frequently Asked Questions About McDonald's

What are the main operating hours for McDonald's in Pleasant Grove, UT?

McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours on Friday and Saturday until 11:59 PM or 12:59 AM for delivery and drive-thru.

Does McDonald's Pleasant Grove offer delivery and pickup options?

Yes, they offer curbside pickup, delivery including same-day and no-contact delivery services via their online platform.