Einstein Bros. Bagels

Reviews

• GH

  Gabrielle Hunt

  1 day ago
  5.0
  Went a couple months ago to get a free replacement dozen (the Provo store had shorted me bagels) and the manager I think his name was Juan? Was sooo nice and helpful and smiling. Will be back. Bagels were fresh and delicious as always.
• LM

  Lula Mirez

  Feb 6, 2026
  5.0
  I went in today it was really good I love my blueberry bagel
• SE

  Sam Elsea

  Feb 3, 2026
  2.0
  After going to the Pleasant Grove location, I am quite displeased. The employees we amazing and excelled in every aspect of their jobs, but wow the manager is horrible. I believe his name is Juan and he treats his employees with such little respect. He is a truly distasteful person and I can't believe he would ever treat his employees this way. While there, one of the employees, at the register helped me out very much. Jameson helped me narrow down the menu, giving advice as what his personal favorites are, and overall making the experience better. Without employees such as Jameson, I would never go back to this location. Juan is lucky to have the employees that he does, even with such little care for his actions.
• MK

  Matt & Tina Kelling

  Jan 27, 2026
  1.0
  I visited the Pleasant Grove Einstein Bagels on Sunday, January 25th, and the experience was extremely disappointing. Most of our order was incorrect, and several items were missing entirely. When we contacted the manager on duty—her name may have been Bree—she was very rude and condescending and essentially told us it was our problem and that nothing could be done. I have since emailed the “Contact Us” section on Einstein’s website and have not received a response. I also attempted to call the Pleasant Grove location on both Monday and Tuesday, but no one answered. We spent $65.00 and did not receive the correct food or most of what we ordered. This has been a very frustrating experience and has made me seriously reconsider returning to Einstein Bagels or continuing to place orders for my business.
• AE

  Austin Evans

  Jan 25, 2026
  1.0
  Unfortunately, our experience with service was disappointing. Our server appeared put out and annoyed when assisting us, and our order was incorrect. As a result, we missed out on one of our sandwiches. We drove back to the location to resolve the issue, but the restaurant had already closed for the day.

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