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Brand Certified

Chipotle Mexican Grill

3.0
(236 reviews)
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Business Details

470 S Pleasant Grove Blvd, Pleasant Grove, UT
84062, United States
(385) 269-2461
https://locations.chipotle.com/ut/pleasant-grove/470-s-pleasant-grove-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4524
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About

Mexican Restaurant
Chipotle Pleasant Grove - UT is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
470 S Pleasant Grove Blvd, Pleasant Grove, UT
84062, United States

Hours

Reviews

3.0
236 reviews
5 stars
88
4 stars
17
3 stars
20
2 stars
18
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and staff being unhelpful or rude.

Food Quality

Inconsistent food quality was noted, with complaints about cold food, incorrect orders, and small portion sizes.

Cleanliness

The restaurant was often described as dirty, with unclean tables and unsanitary food handling practices.

Positive Experiences

Some customers praised specific staff members for their excellent service and noted positive experiences with food quality.
  • AD
    Amanda Dayley
    6 days ago
    1.0
    I just waited in the pickup drive thru line for upwards of 30 minutes and when I finally got to the window asked for a voucher or anything for the long wait and they could not offer me anything. Garbage customer service
  • BH
    Brandon Haslam
    Feb 22, 2026
    5.0
    Staff very friendly. Loved the food.
  • SM
    Shayden McRae
    Feb 12, 2026
    1.0
    I have been to 14 chipotle locations across multiple states and never seen a more stingy portion. I had to ask for more rice, pico, cheese, sour cream, and the chicken portion I got was a joke, a slight sprinkle of chicken to go with the little mound of food. Idk if they are rationing or something but the employees seem like they don’t rly care to provide good service they r just annoyed with their jobs and clueless on how to do them. I should not be paying $13 here for a bowl with half the overall food I can get by driving a few miles to another location.
  • MC
    Michael Campbell
    Jan 22, 2026
    1.0
    Ordered ahead on the app. Left my office after the app stated my food was ready for pickup. Got inside, waited 3 minutes before the cashier acknowledged me being there, even though she had time in between others paying for their orders. told her i was here for my pick up order, (which was already made). She tells the 2 in the back that i'm here for it. They don't check the shelf and let her know they're "working on it". i wait 10 more minutes and ask again what the status of my food is. The cashier grabs a bag off the shelf and hands it to me. I drive back to my office (down the road thankfully). open my bag, and it's not even my order. she gave me a DoorDash order for a "Michelle". My fault for not checking of course. I take the food back and let her know it's not my order. So they remake my food fresh (only positive outcome). I ended up waiting 30 minutes for food that was "ready for pickup". when i left my office. Their cashier's must be blind because every time i've come to this location (about 8 times in the last 5 months), the cashier never asks what i'm there for. I literally have to flag them down as if i wasn't standing there prior.
  • KB
    Kyle Byington
    Jan 21, 2026
    5.0
    My experience was great! I ordered a big work lunch for 20+ people for the company I work for and the staff worked fast to get my ordered fulfilled while I waited. Took all of 20 or 30 minutes. Shoutout to Renee and Lynn specifically for the awesome job they did as staff members to help get my order ready in time for our big lunch! Big thank you to the whole staff in general. They treated me kindly and fulfilled my needs. Big W for this team.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Pleasant Grove offer?

Chipotle Pleasant Grove - UT offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients following their Food with Integrity principles.

What are the opening hours of Chipotle Mexican Grill in Pleasant Grove, UT?

The restaurant is open daily from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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