Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.5
705 reviews
5 stars
261
4 stars
171
3 stars
86
2 stars
53
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Food Quality
Many customers reported issues with food quality, including incorrect orders, undercooked items, and unsatisfactory portion sizes.
Cleanliness
Several reviews mentioned cleanliness issues, including finding hair in food and unsanitary conditions.
Inconsistency
Customers noted inconsistency in food preparation and service, particularly with blizzards and other ice cream treats.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and enjoyed the ice cream and certain menu items.
MS
Morgan Strange
2 days ago
1.0
Got three blizzards and they were not turn upside down standard, basically soup in a cup with a red spoon. Customer service was horrible and the employee that made them did not have a desire to make them right. Will not be back.
SP
Sandy Pitcher
Jan 29, 2026
5.0
I LOVE Dairy Queen! That being said the nearest Dairy Queen from where I live is 45 minutes away in Perry Utah. Needless to say we don’t get to Dairy Queen very often. This week my husband and I were in Perry for my birthday and my husband asked if I wanted to go to Dairy Queen since we were over in Brigham City anyway. I don’t turn down an invitation to Dairy very often. Good thing we don’t have one closer.
I went in and placed my order with Jose M a very kind and polite young man. I asked if it was possible to get a dipped cone dipped in cherry and then dipped in chocolate and he said “Sure I think we can do that.” Then I asked if they could make a shake with Hot Fudge and again there was no problem. Needless to say Jose M at the Dairy Queen in Perry Utah became my favorite Dairy Queen employee. (This was on January 26, 2026)
Today is Thursday January 29, 2026 and I was on on I-15 on my way home from Orem and as I was getting off the interstate decided I needed another ice cream dipped in cherry and then chocolate. The employee taking my order this time was none other than “Jose M”. Thank you my friend, you remembered taking my order from a couple of days before. You are so kind, polite and a generous smile!!! Dairy Queen definitely needs to keep you and promote and reward you for your kindness!!! Thank you! 👏🏻😄
Sandy P
RB
R Jeremy Barnes
Jan 2, 2026
1.0
Every time I get a turtle pecan blizzard it’s made incorrectly not really sure they know what they’re doing.
PW
Payton Worthington
Dec 7, 2025
1.0
We found a total of 5 different hairs in our food between a cheeseburger, fry’s, and cheese curds. Along with ordering a double cheeseburger completely plain (only patty and cheese) and we got it with mustard ketchup and pickles. Disappointed and would not recommend this location.
EO
Eyes Open
Nov 29, 2025
3.0
Ordered a Choco brownie extreme with chocolate base and it had white swirls in it so I think it was made with vanilla base. It was too liquidy and not dark and chocolatey enough. Not enough brownies in it. Mediocre. Have tasted better at other location. Mini was only 7 oz and cost $6. Next time get a small or medium.
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Certified March 01, 2026Yext Knowledge Graph
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