McDonald's

Reviews

• CA

  Chastin Allred

  Apr 2, 2026
  1.0
  Who’s even running this place? 30 minutes for 2 breakfast sandwiches and a couple hashbrowns? I get pulled out of the drive thru every single time I’ve came to this location since it opened. Then they forget about you for 20+ minutes every time. This time, they say “please pull to #2. We’re just waiting on Hashbrowns for 3 minutes” 20 minutes later they come out telling us they “don’t have any eggs” what happened to only waiting on hashbrowns? Now been here 10 more minutes still no food. Dissapointing every time. Won’t be coming back to this location again.
• GG

  Gio

  Mar 18, 2026
  1.0
  Who’s in charge of this place? No one? Shut it down!
• DM

  Devin McDonald

  Mar 1, 2026
  2.0
  The workers need to learn how the app works. I applied a “McChicken” in the rewards, which I earned, and asked for the Spicy McChicken. Both workers kept saying I needed to “click the option in the app and [they] couldn’t give me the Spicy McChicken unless it was part of the reward.” I explained it was and it says both the McChicken and Spicy McChicken are “eligible items” in the app. They just kept saying I needed to select the Spicy McChicken as the option, but the app does not give you the ability to select either one. You have to select “McChicken (1500 points)” in the app and the worker is supposed to ask on their side which one you want. They kept making it sound like I was asking for more than what’s allowed and they’d “do it just this once.” I didn’t want to be treated like I was asking for special treatment, just what’s explicitly stated in the app, so I decided to leave. I went to the McDonald’s on Main Street and they knew exactly what to do no problem.
• RM

  Ricky Monroe

  Feb 21, 2026
  5.0
  The new McDonald’s in Payson did not disappoint! I had the Big Breakfast with Steak, and I have to admit… no one ever told me McDonald’s had steak for breakfast. Wow, it was good! The sirloin steak is seasoned with Montreal seasoning. It’s not a huge cut, but it absolutely packs big flavor. Tender, well-seasoned, and a perfect addition to a breakfast I’ve always loved. I’ve been a longtime fan of McDonald’s breakfast, but adding steak to the plate takes it to another level. Amazing breakfast option. I’m loving it!
• KT

  Katie Taylor

  Feb 20, 2026
  5.0
  Megan is the sweetest! My son is 6 years old and has non-verbal, severe autism. I didn’t realize this at the time, but while sitting at our table my son noticed another customer pick up an ice cream cone at the counter. My son immediately went up to the counter and just stood there. I realized later he was waiting to see if anyone would give him an ice cream cone like the customer he observed. Megan noticed him. When he didn’t want to leave and get in the car, Megan offered to give him and my other two kids a little cup of ice cream. I finally put two and two together and realized because of Megan, my son ended up getting the ice cream he couldn’t tell us he wanted. Megan was so observant, sweet and thoughtful!