Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported poor service, including rude staff and incorrect orders.
Food Quality
While some customers enjoyed the food, others noted issues with freshness and incorrect items.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions.
Staff Friendliness
Some employees received praise for their friendliness and helpfulness, particularly during busy times.
Order Accuracy
There were frequent complaints about incorrect orders and missing items.
JN
Jeff Nelson
Dec 30, 2025
5.0
Good stuff. Consistent
RP
Rachelle Peterson
Dec 21, 2025
5.0
Food was good, service was good. Didn't eat there.
CA
Chelsey Ashcraft
Dec 8, 2025
3.0
We come here quite a bit, usually have a good experience. I often forget to put dipping sauce on my order and they give me some when I ask right after getting our food. Last week though the lady said "that will be 52¢ please?"
"Even with our meal?"
She said "you didn't ask for sauce with your nuggets when you ordered but ok." She mentioned they have changed their rules and left the counter. I thought it was really odd and kind of rude. Like I walked in their pretending to be a customer just to steal sauces or something.
It's annoying cause all the other times here have been decent, other than sometimes getting a half bad salad.
CC
Cartrr Clips
Dec 3, 2025
1.0
Dirty dining room with at least five employees standing around doing nothing. Wouldn’t even take my order.
VS
Valente Sensei
Dec 2, 2025
2.0
Ordered a salad, seemed to be fine, but once I got home, realized that was ice cold, and the lettuce was old, seemed like was previously canceled and resold to me.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular hours of operation for this Wendy's location in Payson, UT?
This Wendy's in Payson is open daily from 6:30 AM to 12:00 AM.
Does Wendy's in Payson offer drive-thru service?
Yes, the Payson Wendy's has a drive-thru open daily from 6:30 AM until midnight.
Can I order Wendy's food for delivery near Payson, UT?
Yes, delivery is available where service areas cover you. Use the Wendy's app or https://order.wendys.com to check if delivery is available at your address.
Does this Wendy's serve breakfast?
Yes, the Payson Wendy's location serves breakfast. You can order breakfast combos and sandwiches via the app or website.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I provide feedback or contact the Payson Wendy's location?
You can call the location at (801) 465-7600 or contact customer care through the Wendy's Contact page or their customer satisfaction survey online.
Where can I find Wendy's gift cards and check their balance?
Wendy's gift cards are available in-store, at various retailers, and online at their gift card portal. You can check your balance online as well.
Is there a Wendy's app to help with ordering?
Yes, you can order via the Wendy's mobile app available on the App Store here: https://apps.apple.com/us/app/wendys/id540518599.
What nearby places can I visit before or after eating at Wendy's Payson?
Nearby, you can visit 7-Eleven for quick snacks or gas, Java Pop coffee shop for a coffee or smoothie, and Pizza Hut for alternative dining. These places can enhance your experience by offering more options close to Wendy's.
How can nearby gas stations like Phillips 66 help me when visiting Wendy's in Payson?
Phillips 66 offers gas and convenience items, useful if you need to fuel your vehicle before or after your Wendy's visit, making your trip efficient and convenient.
Are there fitness or recreational venues near Wendy's in Payson?
Yes, Maximus Boxing Gym is nearby, allowing you to combine a workout session before or after enjoying a meal at Wendy's.