Wendy's

3.5
892 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1522 W. 800 South, Payson, UT
84651, United States

Hours

Reviews

3.5
892 reviews
5 stars
307
4 stars
227
3 stars
140
2 stars
60
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff and incorrect orders.

Food Quality

While some customers enjoyed the food, others noted issues with freshness and incorrect items.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions.

Staff Friendliness

Some employees received praise for their friendliness and helpfulness, particularly during busy times.

Order Accuracy

There were frequent complaints about incorrect orders and missing items.
  • JN
    Jeff Nelson
    Dec 30, 2025
    5.0
    Good stuff. Consistent
  • RP
    Rachelle Peterson
    Dec 21, 2025
    5.0
    Food was good, service was good. Didn't eat there.
  • CA
    Chelsey Ashcraft
    Dec 8, 2025
    3.0
    We come here quite a bit, usually have a good experience. I often forget to put dipping sauce on my order and they give me some when I ask right after getting our food. Last week though the lady said "that will be 52¢ please?" "Even with our meal?" She said "you didn't ask for sauce with your nuggets when you ordered but ok." She mentioned they have changed their rules and left the counter. I thought it was really odd and kind of rude. Like I walked in their pretending to be a customer just to steal sauces or something. It's annoying cause all the other times here have been decent, other than sometimes getting a half bad salad.
  • CC
    Cartrr Clips
    Dec 3, 2025
    1.0
    Dirty dining room with at least five employees standing around doing nothing. Wouldn’t even take my order.
  • VS
    Valente Sensei
    Dec 2, 2025
    2.0
    Ordered a salad, seemed to be fine, but once I got home, realized that was ice cold, and the lettuce was old, seemed like was previously canceled and resold to me.

Frequently Asked Questions About Wendy's

Is Payson Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the regular hours of operation for this Wendy's location in Payson, UT?

This Wendy's in Payson is open daily from 6:30 AM to 12:00 AM.