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Subway

3.4
(397 reviews)

Business Details

810 N Main St, Payson, UT
84651, United States
(801) 465-4870
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Payson Subway® Restaurant at 810 N Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
810 N Main St, Payson, UT
84651, United States

Hours

Reviews

3.4
397 reviews
5 stars
152
4 stars
69
3 stars
54
2 stars
37
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with long wait times leading to frustration.

Customer Service

While some employees received praise for their friendliness and efficiency, others were criticized for poor communication and rudeness.

Food Quality

Inconsistent food quality was noted, with complaints about stale bread, missing ingredients, and poorly made sandwiches.

Cleanliness

The restaurant's cleanliness was frequently mentioned, with some customers noting it was clean while others reported it was dirty.

Online Ordering Issues

Numerous customers experienced problems with online orders, including incorrect items, long wait times, and poor handling of refunds.
  • MR
    Margie Renner
    5 days ago
    5.0
    Best subway sandwich I’ve had in a long time! The flatbread is typically very dry and crusty at subway, but this was very fresh tasting and soft, and the sandwich was very nicely assembled. Ordering through the app allows you to add coupons. It seriously was so much tastier at this location than in any of the most recent previous 10+ locations I’ve eaten it.
  • JP
    JWilsonPix Personal Branding & Family Photography
    Feb 18, 2026
    5.0
    The place was clean. The sandwich was delicious. The sandwich artist Bree was amazing. Customer service was top-notch. We will be back.
  • JC
    Judy Cooper
    Feb 6, 2026
    5.0
    I really like this location. Getting to it is tricky but worth it.
  • KD
    Kimberly Dixon
    Jan 30, 2026
    1.0
    We had a horrible experience. We decided to go through the drive through, but waited in line for almost 20 minutes. There was a car ahead of us (trying to order) and a car behind, so we were stuck. We all had to back out of the drive through. Then we went inside. The single employee didn’t try to even help us because she was doing online orders, even though we were the only ones in the restaurant. No welcome or sorry for waiting in the drive through for 20 min without any service. We left and will never go back.
  • HD
    Hailey Duran
    Dec 30, 2025
    1.0
    Came through the drive thru and was told to wait. we waited for about 10 minutes then she started to take are order, in the middle of are order she made us wait again. as she was taking are order she kept asking the same questions over and over probably because she was distracted since she was whispering to the other lady inside multiple times. Considered driving off and going to the Santaquin subway…

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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