Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Location
Hours
Reviews
4.7
396 reviews
5 stars
333
4 stars
32
3 stars
10
2 stars
9
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for their friendliness, positivity, and attentiveness, creating a welcoming atmosphere for customers.
Speed of Service
Many customers reported long wait times, particularly in the drive-thru, indicating a need for improvement in service speed.
Drink Quality
While most customers enjoy the drinks, there are occasional complaints about flavor consistency and drink preparation.
Community Feel
Customers appreciate the sense of community and personal connection with staff, often feeling like part of a family.
Overall Experience
Despite some service delays, the overall experience is highly rated, with many customers expressing loyalty and enjoyment of the brand.
- JFJordan FregosoNov 12, 20255.0Always come to get a coffee andnmy kids hot chocolate(as my kids say kids coffee)😅💜 we LOVE dutch bros and will always go here. The payson location is always far superior to the sf location 🤟
- MMMark MechamNov 1, 20255.0The Payson, Utah location is the absolute best!! They always start my day off right with their positivity and cheerful attitudes.
- BJbrylan johnsonOct 18, 20255.0Had the best experience! Serenity helped us and she was so sweet and so kind!! People like her make me want to come back! i think she deserves employee of the year!!
- MEMariah EmerineOct 1, 20251.0Waited 40 minutes in the drive thru. Didn't even have a chance to order because I had to leave which was difficult because once you're in line you're stuck. There were only 8 cars ahead of me it shouldn't have taken so long. I gave myself a 20 minute window to get coffee which should be plenty of time.
- CHCallie HipwellSep 20, 20253.0Dutch bros itself is awesome. Love the drinks, but this location is very very slow. It didnt seem all that busy and it was still 15 minutes before I ordered and 15 more minutes till I got my drink. That's way to long for 16oz of coffee.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros Coffee offers a variety of killer coffees, epic drinks including classic espresso drinks like mocha, latte, breve, as well as Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What sugar-free flavors can I choose from at Dutch Bros Coffee?
Sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are there caffeine-free drink options at Dutch Bros Coffee?
Yes, caffeine-free options include decaffeinated espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you receive a free drink reward on your birthday. Notify your broista if you don’t have the app!
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Some locations may accept personal checks. Check with your local shop.
What are the operating hours for Dutch Bros Coffee in Payson, UT?
The Dutch Bros Coffee location at 1138 W 800 S, Payson, UT is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer direct delivery, but curbside pickup is available. Some third-party delivery services may provide delivery for Dutch Bros orders.
How can I order ahead from Dutch Bros Coffee?
You can order ahead using the Dutch Bros app or their quick links available via the Apple and Android app stores for convenient pickup.
What are some nearby dining options around Dutch Bros Coffee in Payson?
Nearby dining options include Papa Murphy's (pizza), Hunan City (Chinese restaurant), Street Tacos Tarricaso (Mexican fast food), Chubby's Cafe Payson (American and burger restaurant), and Don Chuy's Taco Shop (Mexican and Spanish fast food).
Are there any automotive services near Dutch Bros Coffee in Payson?
Yes, close to Dutch Bros Coffee you'll find Jiffy Lube Oil Change and Multicare, Tire Buster's Supreme Auto Care, Big O Tires, Burt Brothers Tire & Service, and Advance Auto Parts, providing oil changes, tire services, and automotive parts.
What nearby services can I find around Dutch Bros Coffee that might be helpful?
Services nearby include UPS Access Point locations for shipping, Bear River Mutual Insurance for auto insurance, medical centers like Envision Recovery Services, Reveal Medical Spa, and Excel Chiropractic Collision Experts.