McDonald's

3.1
2771 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6450 N Landmark Dr, Park City, UT
84060, United States

Hours

Reviews

3.1
2,771 reviews
5 stars
786
4 stars
494
3 stars
487
2 stars
255
1 star
749

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported experiencing rude and unhelpful service, with many stating that staff were inattentive or hostile.

Order Accuracy

A significant number of reviews mentioned incorrect orders, with customers frequently receiving the wrong items or missing items altogether.

Food Quality

Customers expressed dissatisfaction with the food quality, citing issues such as cold or poorly prepared items, and some even reported unsanitary conditions.

Pricing Concerns

Many reviews highlighted that prices at this location were significantly higher than at other McDonald's, leading to complaints about perceived price gouging.

Cleanliness

While some customers noted that the location was clean, others reported dirty tables and unsanitary conditions, indicating inconsistency in maintenance.
  • XX
    xSnip_Yardx
    5 days ago
    1.0
    Absolutely ridiculous. I woke up this morning feeling like crap so I thought I could get something quick on my way to work. I made it to this McDonald’s right around when they were opening. I sat there for about 10 minutes then some lady tells me that they’re closed and will not be serving me!
  • AL
    Angela Lopez
    6 days ago
    5.0
    A good bit more pricey than salt lake valley, but seems like they generally have higher standards. Usually fairly fresh, and less mistakes on order accuracy.
  • TA
    Tamra Adnan
    Nov 6, 2025
    5.0
    Service is ALWAYS great here..I go here several times a week just for the sweet tea... I'm a southern woman and sweet yes its my house wine..I expect it to be perfectly balanced with the perfect amount of sugar and Kimball Junction McDonald's never fails me... best set tea in all of Utah. And the staff is amazingly friendly,kind and helpful. I never but my sweet tea at any other McDonald's cuz it's questionable lol
  • CC
    C C
    Oct 19, 2025
    1.0
    I just went through the drive through and the order was taken wrong…. Not a big deal… I got to the window and told them it was rang up wrong and asked to pay the difference or give me the correct item and the guy that took the payment came up to the window and started yelling at me and shoving a receipt in my face…. It wasn’t even that big of a deal…. I drove back around and talked to the manager who was nice, but I hope he actually takes care of it. The guy didn’t have a name tag and they wouldn’t give me a name for the review, but it is a middle age man, kind of short, skinny, longer black kind of curly greasy hair *with no hair net* I always have issues with this McDonald’s and I get working in customer service can be hard… but I have NEVER!!! Had an employer crash out on me like this dude did… over me wanting what I ordered and offering to pay the difference…
  • AH
    August Hunsaker
    Oct 18, 2025
    1.0
    Worst staff I’ve ever experienced at a McDonald’s. They don’t know what they’re doing. It was like the kid at the drive-thru had never heard of the app, even though he asked us if we wanted to use it. Apparently he assumed it would contain our entire order as soon as we told him the code. When he couldn’t figure it out immediately he told us to come to the next window, where he glanced at our phone and told us “I can’t do anything with that.” Then he stared at us awkwardly until we drove out of the line to get back in the line. When we finally got up to the front to order, he asked “Are you using the app today?” No, kid. We’re not, because you don’t know how it works. And if that wasn’t bad enough, the brain trust at the next window forgot to bag our sauces. This was not the first bad experience we’ve had here, but it’s definitely top three.

Frequently Asked Questions About McDonald's

What are the regular in-store operating hours for McDonald's at 6450 N Landmark Dr, Park City?

The restaurant is open daily from 6:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

Drive-through service operates daily from 5:30 AM to midnight (12:00 AM).