Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Orem Subway® Restaurant at 1170 West 800 North brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I went to this Subway yesterday evening and unfortunately had a very poor experience. The young employee working was extremely rude, using inappropriate language and swearing while making my sandwich and other customers’ orders.
During my visit, two customers came in to pick up their to-go orders, and he gave them attitude as well. He even rolled his eyes at one of the ladies, which was very disrespectful and unprofessional.
I understand fast food environments can be busy and stressful, but customer service and basic respect should still be expected. Based on this experience, I will not be returning to this location. I hope management addresses the situation and provides better training moving forward.
KU
K Usher
5 days ago
1.0
Horrible, incompetent workers. I made an order online and when it said it was ready and I went to pick it up, it wasn't ready and the worker had attitude, turned his head and rolled his eyes. I called him out on it and told him I wanted a refund. Said they couldn’t do a refund. I will never go back to that location. There were two other people there waiting for online orders that said they were ready for pick-up. I suggest the owner of the franchise find some decent workers. I went to the Subway down the street and they fulfilled my order.
PV
Paola Vega
Apr 18, 2026
1.0
I just left the restaurant. The customer service was terrible. I witnessed the guy mocking a delivery driver (who was communicating with him through a translator) and calling his Latino coworker over to take over. What a bad experience and what a terrible time.
KB
Kenslee Burnette
Apr 8, 2026
1.0
Me and my sister placed an online order, we got a meatball sub, and a turkey sub. The turkey sub had such little meat, it looked like they had to ration out the turkey. The meatball sub was supposed to come with extra pepperoni and extra jalapeños and again, it looked like they were rationing out the ingredients. We payed the 2 dollars extra for the extra meat and we didn’t even get the normal portions. My sister worked at subway less than a year ago, and she knows the correct portions. After seeing these ridiculous sandwiches, we called, no answer. We gave them 10 minutes because we understand how busy it can get. We called again no answer, and then we gave an hour and still no answer. This is pretty crazy to be honest.
MB
Mytchell Bird
Mar 20, 2026
1.0
I placed an order online for pick up. I went into the restaurant to pick up my order. When I arrived they never received my order. My credit card was charged and I showed the Sandwich Artist. Artist said no orders came in. I placed the order again in the restaurant and in front of the Artist to confirm the correct location and the same thing happened, my card was charged and they did not receive my order. Artist did not want or was willing to help and said they could no nothing. They referred me to the APP and that was no help. So tried using the APP for both errors just to be told to check my email later. Terrible experience and I am amount two orders.
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