Wendy's

3.1
1693 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
215 West Center Street, Orem, UT
84057, United States

Hours

Reviews

3.1
1,693 reviews
5 stars
505
4 stars
323
3 stars
227
2 stars
185
1 star
453

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including stale items, incorrect orders, and bland flavors.

Cleanliness

Several customers noted cleanliness issues, with dirty tables and unsanitary conditions reported.

Order Accuracy

A significant number of customers experienced problems with order accuracy, often receiving the wrong items or missing components.

Staff Attitude

Reviews indicated a lack of friendliness and professionalism among staff, with some customers feeling ignored or dismissed.
  • MA
    Michael Adamson
    6 days ago
    1.0
    I've given the wrong order 3/3 times I've been here. 3rd time is NOT the charm.
  • LM
    Lachlan McClain
    Nov 9, 2025
    2.0
    Waited 20 minutes in the drive thru for 2 sandwiches, and I was the only one in line. It was delivered to me cold.
  • KJ
    Kaja Jensen
    Oct 25, 2025
    1.0
    I couldn't even order because they locked the doors before 9 despite having hours that suggest they close at 10
  • MS
    Michael S.
    Oct 22, 2025
    2.0
    Dismissive service. No one working the counter and when they came up. No greeting or acknowledgment of me as a customer. Took my order. Didn't give me an option of sizes. Just asked me if I wanted a medium. Who knew that you could get a small or large size? Either way, $13 for a chicken wrap without any sauce included is a rip-off. The chicken wrap was bland and unflavorful. When I went to the counter and asked for some sort of sauce they said I could have some but they would have to charge me. $0.50! Shouldn't this be included with $13 combination? I thought? I went back and sat down. Finished eating. Picking chicken out of the wrap. The only thing that was decent were the fries. At least they were hot and had salt on them. Overall. I definitely can see why Wendy's is not keeping up with other fast food chains. They are overpriced, food is not flavorful and service is to be desired.
  • EP
    Eric Palmatier
    Oct 13, 2025
    3.0
    Came through, restaurant is out of Frosty. That's your signature order. I ordered online, you couldn't or wouldn't cancel the order, telling me I had to do it. The app doesn't work. I had no choice but to wait 15 minutes. Got home with the fries, and just like they have been for the past many years, they're junk - soggy, tasteless, cold.

Frequently Asked Questions About Wendy's

Is Center Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.