Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and dismissive service, with many experiencing long wait times and incorrect orders.
Food Quality
Many reviews highlighted poor food quality, including cold items, incorrect orders, and unsatisfactory taste.
Order Accuracy
A significant number of customers noted frequent mistakes with their orders, including missing items and incorrect food.
Cleanliness
Several customers mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and noted that breakfast service was generally better.
RR
Robert Reeder
Feb 9, 2026
3.0
The service and food quality have both dropped off. Not recommended.
RS
Richard Smith
Feb 7, 2026
4.0
Typical fast food, but better than most. Service was slow, but friendly. Not me and quiet at mid-afternoon.
SD
Sydney Day
Feb 6, 2026
2.0
Rude employees.
SM
Sarah Mecham
Jan 29, 2026
1.0
Horrible experience just now through their drive through. I have reported this location to corporate and encourage anyone else who's also had a bad experience to do the same so that we can get a decent Wendy's experience nearby.
YY
Yada Yada
Jan 5, 2026
1.0
Went to drive through. Was told the chicken fingers would take 6 minutes. It took 14 min. & we had to go inside to get it. When we did go in, 3 workers were leaning on the counters doing nothing. The food was not in bags, but sitting there already complete.
Will never go to this Wendys again. Would leave a zero if possible.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru service at this Wendy's?
The drive-thru at this Wendy's is open 24 hours a day, every day of the week.
Is this Wendy's location currently open?
Yes, the Center Street Wendy's in Orem, UT is currently open and serving customers.
Does this Wendy's location offer delivery service?
Yes, delivery is available. You can check delivery availability near you using the Wendy's app or at order.wendys.com by entering your delivery address.
Can I order food online for pickup or delivery from this Wendy's?
Yes, you can order online via the Wendy's website or mobile app and choose from dine-in, drive-thru, or delivery options where available.
Does this Wendy's serve breakfast meals?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed at https://menu.wendys.com/. Pricing may vary by location.
If I have feedback or questions about this Wendy's location, how can I contact them?
You can call this location directly at (801) 802-0299, use the Customer Care Live Chat on Wendy's Contact page, or fill out the customer satisfaction survey online.
Are there other dining options near Wendy's on 215 West Center Street?
Yes, nearby eateries include Arepon Venezolano (Venezuelan cuisine), Taco Bell (Mexican fast food), Ernie's Sports Deli, Lomito's Restaurant (Argentine and Chilean), Papa Murphy's (pizza), Smokehouse BBQ and Burgers, Sodalicious (smoothies and cafe), and Savory Thai Orem (Thai and Pan-Asian).
What services and businesses are located near this Wendy's that might be useful to customers?
Nearby services include Utah Orthodontic Care for dental needs, Cricket Wireless Authorized Retailer for mobile phone services, Wiggy Wash for car detailing, and the United States Postal Service for mailing needs.
How might customers use nearby places like Starbucks and the US Post Office when visiting this Wendy's?
Customers can grab coffee at nearby Starbucks before or after dining at Wendy's, or use the nearby US Post Office for mailing and shipping services during their visit to the area.
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